Business Details
Your Trusted Flooring Experts in Norwich
Norfolk Floors has been a trusted name in the carpet and flooring industry for over 25 years, delivering exceptional service and expertise to domestic and commercial clients across Norwich and Norfolk. Our fully mobile service allows customers to explore a wide range of flooring options in the comfort of their own homes or offices, ensuring seamless integration with their existing dcor. We pride ourselves on our personalized approach, competitive pricing, and a 100% satisfaction guarantee, supported by long-standing partnerships with leading British and European manufacturers.Our team of experienced, fully trained fitters ensures every installation meets the highest standards of quality and precision. With a commitment to exceeding customer expectations, we offer comprehensive solutions for every flooring need, from luxury vinyl and natural materials to safety flooring for high-traffic commercial environments.
Services
Domestic Carpets
Natural Flooring
Cushion Vinyl
Luxury Vinyl/Karndean
Commercial Carpets
Safety Flooring
Highlights and features
- We have over 25 years of experience in the carpet and flooring industry.
- Our fully mobile showroom service visits your home or workplace.
- We provide a 100% satisfaction guarantee on all installations.
- We maintain strong relationships with leading British and European manufacturers.
- Our team consists of experienced, fully trained flooring specialists.
What people say
Excellent job
Outstanding service
Highly recommend
Spotless finish
Prompt and courteous
Services
Domestic Carpets
Norfolk Floors offers a comprehensive range of high-quality domestic carpets tailored to residential needs. Our selection includes wool, stain-resistant, and natural fibre options, all available through a free home consultation. With expert advice and professional installation, we ensure seamless integration with your interior design while prioritising durability and comfort.
Natural Flooring
Our natural flooring solutions feature sustainable materials like sisal, seagrass, coir, and jute. These hardwearing options combine environmental benefits with aesthetic appeal, available in diverse weaves and hues. Norfolk Floors provides expert guidance to help clients select the perfect natural flooring for both visual impact and practical longevity in residential or commercial spaces.
Safety Flooring
Designed for high-traffic commercial environments, our safety flooring solutions prioritise durability and slip resistance. Ideal for commercial kitchens, wet rooms, and public spaces, these floors meet stringent health and safety standards. Norfolk Floors offers expert consultation, supply, and installation by fully qualified fitters to ensure optimal safety and compliance.
Luxury Vinyl/Karndean
Luxury vinyl and Karndean flooring replicate natural wood and stone textures with exceptional realism. These low-maintenance, durable options suit both residential and commercial settings, offering acoustic benefits and high footfall resistance. Norfolk Floors provides tailored consultations and professional installations to achieve premium results in kitchens, bathrooms, and high-traffic areas.
Commercial Carpets
Norfolk Floors supplies and installs commercial-grade carpets for offices, hospitality venues, and public spaces. Our range includes carpet tiles, safety flooring, and wet room solutions designed for durability and compliance with health and safety regulations. We offer on-site consultations to ensure flooring choices enhance both functionality and professional aesthetics for business environments.
People
Mark Jackson
Founder
Mark Jackson established Norfolk Floors with over 25 years of industry experience. His hands-on approach ensures every client receives expert advice, precise measurements, and competitive quotes. Mark personally oversees installations, maintaining the company's commitment to quality and customer satisfaction through reliable, experienced fitters.
Questions
What areas do Norfolk Floors serve?
We operate throughout Norwich and Norfolk, providing mobile flooring consultations and installations for both domestic and commercial clients.
How long has Norfolk Floors been in business?
With over 25 years of industry experience, we've built a reputation for quality flooring solutions and exceptional customer service across East Anglia.
What flooring options are available?
We offer domestic carpets, luxury vinyl, natural flooring, safety flooring, and commercial carpet solutions, sourced from leading British and European manufacturers.
Do you provide a satisfaction guarantee?
Yes, we offer a 100% satisfaction guarantee on all installations, ensuring every project meets our high standards and client expectations.
Can you assist with urgent flooring needs?
We prioritise prompt service for urgent requests, offering quick consultations, competitive quotes, and efficient installations to meet tight deadlines.
Are your fitters fully trained?
All our fitters are experienced, fully trained professionals who ensure precise installations and maintain the highest standards of workmanship.
Reviews (4)
Daf
Sep 16, 2019
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Mark has always been my goto carpet guy, extensive range and quality workmanship from Mark and Lee. As I'm a decorator, I always put my customers on to Mark, and everyone of them are as happy as me. Highly recommended, trusted and value for money, hard working both Mark and Lee.
Anthony Rosie
Aug 08, 2018
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Mark and Lee were brilliant. The floor was replaced promptly and nothing was too much trouble. We are very pleased
Andrew Fisher
Aug 27, 2017
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Mark an his team are brilliant, customer service and quality of finish, second to none, highly recommended.
Bevster W.
Sep 30, 2014
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If you want the best in the business, then look no further, Mark is a consummate professional and I can highly recommend him; he is an expert in this field and always a pleasure to do business with.
