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23 Years
experience
Emergency
services
Expert HVAC Maintenance Services South-East
At New Haze, we provide fully integrated facilities and building maintenance solutions tailored to the unique needs of our clients across the South-East. Our core focus on planned preventative maintenance ensures compliance with legislation and manufacturer guidelines while minimising costly breakdowns. With a dedicated team of certified engineers, we deliver bespoke maintenance programs supported by our computerised Frontline system for transparent scheduling. Our gas and air conditioning specialists hold Gas Safety Register and F Gas Regulation certifications, ensuring work meets rigorous industry standards. We prioritise long-term client relationships, evidenced by our 10-year customer retention commitment.

Operating since 2003, our engineers combine commercial and domestic expertise to serve residential blocks, corporate clients and manufacturing facilities. All installations follow manufacturer specifications, with initial condition reports providing clear project baselines. Our 24/7 breakdown service covers 365 days a year, supported by fully mobile engineers across our South East scope area. We specialise in extending equipment lifespan through energy-efficient maintenance that reduces operational costs. Backed by eight years of continuous service to our core clients, we maintain a client-centric approach that values quality over price.
Services
Planned Preventative Maintenance Air Conditioning Maintenance Heating Services Emergency Breakdown Repairs Water Quality Testing Mechanical Installations
Details
  • Year established: 2003
Highlights and features
  • We offer 24/7 breakdown service with 365-day coverage
  • Our engineers hold Gas Safety and F Gas certifications
  • We create bespoke maintenance programs with transparent scheduling
  • We guarantee 10-year customer retention through quality service
  • Our team combines 20+ years' experience in commercial and domestic HVAC
Associations and certifications
  • Gas Safety Register
  • OFTEC
  • F Gas Regulations
Services
Planned Preventative Maintenance
Our planned maintenance programs ensure compliance with legislation and manufacturer requirements while preventing costly breakdowns. Using the Frontline computerised system, we create transparent yearly planners detailing all maintenance visits. This proactive approach extends equipment lifespan and maintains optimal operational efficiency.
Air Conditioning Maintenance
Certified engineers provide comprehensive air conditioning maintenance to F Gas Regulation standards. Services include system efficiency checks, component inspections and performance optimisation. Regular maintenance preserves warranties, reduces energy consumption and prevents unexpected system failures across commercial and residential properties.
Heating Services
We offer complete heating system services including boiler installations, control adjustments and emergency repairs. All work performed by Gas Safety Register-certified engineers ensures compliance with safety regulations. Our solutions focus on improving fuel efficiency while maintaining reliable heating performance for both domestic and commercial premises.
Emergency Breakdown Repairs
Our 24-hour call-out service provides rapid response to plant or equipment failures. Fully mobile engineers deliver immediate repairs to minimise downtime, operating 365 days a year. This emergency service covers all HVAC systems with priority given to critical operational failures affecting business continuity.
Water Quality Testing
We conduct comprehensive water quality assessments and system chlorination to maintain safe and efficient water systems. These tests identify contamination risks and ensure compliance with health regulations. Regular testing prevents Legionella growth and maintains optimal water system performance in commercial buildings.
People
Martyn Joyce
Founder
Martyn established New Haze in 2003 with extensive experience from major maintenance organisations. He developed our client-centric approach focusing on tailored solutions rather than price competition. His leadership ensures strict adherence to quality standards across all service deliveries.
Questions
What areas do you cover?
We operate across the South East of England with fully mobile engineers providing rapid response times.
Are your engineers certified?
All engineers hold Gas Safety Register, OFTEC and F Gas Regulation certifications for HVAC work.
Do you offer emergency services?
Yes, our 24/7 breakdown service responds to HVAC emergencies 365 days a year with rapid mobilisation.
How do you ensure service quality?
We use computerised maintenance planning with Frontline software and provide initial condition reports for all clients.
What maintenance plans are available?
We create bespoke maintenance programs tailored to budget and compliance requirements for commercial and residential properties.