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Business Details
6 Years
experience
Professional Carpet & Upholstery Cleaning in Norwich
Established in 2020, our business builds upon over 25 years of hands-on experience in carpet and upholstery cleaning. As the sole operator, I personally oversee every project from consultation to completion, ensuring meticulous attention to detail and customer satisfaction. My expertise lies in tackling challenging stains, including those from pets and high-traffic areas, using advanced techniques that prioritise safety for both clients and animals. I provide transparent pricing with no hidden charges, offering free quotations after a thorough assessment of your needs.

My commitment to quality is reflected in repeat custom and numerous five-star reviews, which attest to my dedication to exceeding expectations. I work around furniture to minimise disruption, deliver results that restore fabrics to near-new condition, and maintain open communication throughout the process. My reputation is built on honesty, reliability, and a passion for achieving exceptional outcomes, whether for domestic or commercial clients.
Services
Carpet Cleaning Upholstery Cleaning End of Tenancy Cleaning Stain Removal Pet-safe Cleaning
Details
  • Year established: 2020
Highlights and features
  • We offer 25+ years of hands-on carpet cleaning expertise
  • Our owner-operator model ensures direct communication with the cleaner
  • Pet-safe cleaning solutions for households with animals
  • We work around furniture to avoid unnecessary disruption
  • No hidden charges with guaranteed transparent pricing
What people say
Excellent job Fantastic value Thorough and reliable Brand new results Best carpet cleaner
Services
Carpet Cleaning
Our professional carpet cleaning service utilises advanced equipment to remove deep-seated dirt and stains. Ideal for high-traffic areas and pet owners, the process restores carpets to near-new condition while preserving fabric integrity. The treatment includes pre-inspection, tailored stain removal techniques, and a no-quibble guarantee for complete satisfaction.
Upholstery Cleaning
Specialised upholstery cleaning extends the lifespan of sofas and chairs. The non-invasive method effectively tackles everyday wear and pet-related stains without requiring furniture movement. Treatments are safe for all fabric types and include odour elimination, leaving upholstery refreshed and hygienically clean with minimal disruption to your home.
End of Tenancy Cleaning
Designed to meet rental inspection standards, this service targets stubborn marks accumulated during tenancy. The comprehensive approach covers full-room carpet cleaning and upholstery treatment to secure deposit returns. Transparent pricing and guaranteed results provide peace of mind for tenants vacating properties in Norwich and surrounding areas.
Stain Removal
Targeted stain removal addresses specific problem areas using precision techniques. Effective against common culprits like food spills, pet accidents, and tracked-in dirt, the process involves pre-treatment analysis to maximise results. While not all stains can be fully eliminated, honest assessments ensure realistic expectations before work begins.
Pet-safe Cleaning
Tailored solutions for pet owners ensure a hygienic environment without chemical exposure. The non-toxic process removes pet odours and stains while being gentle on animals. Treatments are suitable for homes with dogs, cats, and other pets, combining deep cleaning with safety to maintain fresh, clean carpets and upholstery.
People
Matt Steele
Owner-Operator
With over 25 years of experience in carpet cleaning, Matt personally manages every project from consultation to completion. His commitment to quality and customer satisfaction has earned numerous five-star reviews and a reputation for reliability in Norwich and surrounding areas.
Questions
What areas do you cover?
I operate across Norwich and Norfolk, including surrounding villages and towns within a reasonable radius.
Do you move furniture during cleaning?
I work around fixed furniture where possible, though some items may need slight repositioning for thorough coverage.
Are your methods pet-safe?
Yes, all treatments use non-toxic solutions suitable for homes with cats, dogs, and other animals.
How long does carpet drying take?
Drying typically takes 4-6 hours depending on room conditions and carpet type.
Do you offer guarantees?
I provide a no-quibble guarantee ensuring satisfaction with the final results.
Can you remove old stains?
While not all stains can be fully eliminated, I use advanced techniques to significantly reduce most marks.
Reviews (6)
Carol Bundock
Jun 17, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Lovely to see Matt again, and odd that although his name is Matt, everything is bright and clean he leaves!!!
Services:Carpet cleaning,Area rug cleaning
Jos Harris
May 17, 2020 Report
Matt did an amazing job on my grubby old carpet. It honestly looks like new! Great bloke, great price.
Jane Duckett
May 16, 2020 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Another great job from Matt, carpets look fantastic! He was on time, friendly, professional and the price was extremely reasonable. I wouldn't use anyone else and highly recommend
Services:Carpet cleaning,Area rug cleaning,Pet stain and odour removal
Kim Broomfield
Oct 01, 2019 Report
Matt done a brilliant job remove all the spills and stains. Carpet looked like new! Would defiantly recommend!
Paula Grierson
Dec 13, 2018 Report
Matt is the best carpet cleaner I have had. He gives great value, does a first class job and goes the extra mile for you.
Shirley Jordan
May 07, 2018 Report
Matt gave a prompt and efficient service at a reasonable price. Particularly pleased with the sofa cleaning. Will use this service again.