Business Details
22 Years
experience
Professional Domestic Cleaning Services in Ilkley
Established in 2004, our company was founded by Susan Toye with a vision to deliver exceptional domestic cleaning solutions across West Yorkshire. Our team combines over 50 years of collective experience, ensuring every service we provide meets the highest standards of quality and professionalism. We operate with a philosophy of 'big enough to cope, small enough to care', maintaining personal relationships with our clients while delivering comprehensive cleaning services tailored to individual needs. All our staff are uniformed, police-vetted, and supervised to guarantee security and consistency. We offer a free, no-obligation home visit to assess specific requirements and provide a bespoke cleaning plan.Our commitment to excellence is reinforced by a service guarantee, ensuring client satisfaction on every visit. With a loyal customer base in Ilkley, Burley in Wharfedale, Harden, Guiseley, Menston, Bingley, and Rawdon, we continue to grow through word-of-mouth recommendations. Our supervisor-checked cleaning processes ensure every room meets our exacting standards. We utilise high-quality cleaning products exclusively for each property to maintain hygiene and safety. Available 8am - 6pm daily, our team is always ready to discuss requirements or arrange a consultation. This dedication to reliability, flexibility, and attention to detail has made us a trusted name in domestic cleaning services.
Services
Regular Clean
Spring Clean
Special Requests
After Builders
Secure Key Holding
Details
- Year established: 2004
Highlights and features
- We offer fully insured domestic cleaning services with police-vetted staff
- Our team has 50+ years of combined cleaning experience
- We provide a free no-obligation home visit and cleaning consultation
- Secure key-holding service available for client convenience
- Supervisor-checked cleaning ensures consistent high standards
What people say
100% reliability
Best cleaning company
No issues ever
Secure key holding
Supervisor checked
Services
Regular Clean
Our regular cleaning service includes vacuuming floors and stairs, dusting, polishing, cleaning glass surfaces, kitchen and bathroom tiles, bin emptying, window cleaning (without tall ladders), and bed-making upon request. Available weekly, fortnightly, or monthly, this service maintains consistent cleanliness in your home. Our trained staff use exclusive cleaning products to ensure hygiene standards are met during every visit.
Spring Clean
This comprehensive service includes all regular cleaning tasks plus additional deep-cleaning activities such as cleaning under and behind furniture, light fittings, wardrobe tops, skirting boards, and upholstery vacuuming. Ideal for seasonal maintenance or thorough property refreshes. The extended scope ensures every hidden area receives attention, leaving your home immaculate and refreshed to the highest standard.
After Builders
Specialised one-off cleaning for properties after building work, house moves, or tenancy changes. This service removes construction dust, debris, and residue from renovations. Our team focuses on restoring livable conditions through intensive cleaning of all surfaces, fixtures, and fittings. Perfect for preparing properties for occupation or ensuring a spotless handover between tenants.
Special Requests
Tailored cleaning solutions for specific tasks like oven, refrigerator, or cupboard interiors. Available as standalone services or additions to regular cleans, these requests address unique client requirements. Our flexible approach allows homeowners to prioritise areas needing specialist attention while maintaining overall cleanliness standards through our core service offerings.
Secure Key Holding
Our secure key-holding service provides convenient access for scheduled cleans while maintaining security. Keys are stored in locked facilities with restricted access, and all staff handling keys undergo police vetting. This service ensures uninterrupted cleaning schedules even when clients are unavailable, combining reliability with stringent security protocols for complete peace of mind.
People
Susan Toye
Business Owner
Founder of House Proud Cleaning in 2004, Susan leads a team with 50+ years combined experience. She maintains a hands-on approach to ensure service excellence while preserving personal client relationships. Her leadership focuses on combining operational efficiency with compassionate service delivery.
Questions
What areas do you cover?
We serve Ilkley, Burley in Wharfedale, Harden, Guiseley, Menston, Bingley, and Rawdon. Contact us to confirm coverage for your specific location.
Are your staff police-vetted?
Yes, all our cleaning staff undergo police vetting and wear uniforms for identification and security during every visit.
Do you offer one-off cleans?
We provide both regular scheduled cleans and one-off services including spring cleans and post-construction cleaning to meet diverse client needs.
What cleaning products do you use?
We use high-quality cleaning products specifically selected for effectiveness and safety, ensuring no cross-contamination between properties.
Do you provide service guarantees?
Yes, we guarantee client satisfaction on every visit. If any aspect requires improvement, a senior staff member will return to address it promptly.
