Business Details
41 Years
experience
Emergency
services
Your Trusted Local Locksmith in Sunderland
Established in 1985, Fletcher Lock & Safe has built a reputation as a trusted local locksmith service in Sunderland. Our family-run business combines over 35 years of experience with a commitment to providing reliable, non-destructive solutions for residential and commercial clients. Specialising in UPVC door and window repairs, emergency lockout assistance, and safe installations, we prioritise customer satisfaction through competitive pricing and prompt response times.Our team of skilled locksmiths operates 24/7, ensuring security and peace of mind for properties across the North East. With hundreds of positive reviews, we remain dedicated to maintaining the highest standards of professionalism and service excellence.
Services
Emergency Locksmith
UPVC Door Repairs
Safe Installations
Non-destructive Entry
Commercial Locksmith
Details
- Year established: 1985
Highlights and features
- We offer 35+ years of specialist locksmith experience in UPVC and composite door repairs
- Our team provides 24/7 emergency non-destructive entry services with no callout fees
- We guarantee competitive pricing with transparent cost estimates before work begins
- Our locksmiths are local experts covering Sunderland, Durham, Newcastle and surrounding areas
- We maintain a 5-star Google rating with over 45 verified customer reviews
What people say
Quick and efficient
Professional service
Great price
Highly recommended
Spot on
Services
24/7 Emergency Locksmith
Our 24-hour emergency locksmith service provides rapid assistance for lockouts and security crises. Specialising in non-destructive entry techniques, we help homeowners and businesses regain access without damage. With response times typically under two hours, our Sunderland-based team ensures immediate support for urgent situations across the North East.
UPVC Door Repairs
Specialist UPVC door repair service addressing common issues like misalignment, damaged mechanisms, and locking problems. We carry common replacement parts for same-day fixes, helping maintain security without full door replacement. Our experienced technicians handle both domestic and commercial properties efficiently.
Safe Installations
Comprehensive safe services including supply, installation, and maintenance of new and used safes. We offer tailored security solutions for homes and businesses, with expert advice on safe selection and secure fitting to protect valuables against theft and fire risks.
Non-destructive Entry
Advanced non-destructive entry techniques allow us to open locked doors without damage in 95% of cases. Using specialist tools and skills, we minimise property damage while resolving lockouts quickly. When replacement is necessary, we offer competitive pricing for new lock installations.
Commercial Locksmith
Tailored commercial locksmith solutions including high-security locks, master key systems, and emergency exit compliance. We support businesses with security audits, lock upgrades, and 24/7 emergency assistance to maintain operational security and protect commercial premises across the region.
People
Paul Fletcher
Owner & Lead Locksmith
With over 35 years' experience since founding the business in 1985, Paul leads our team as a master locksmith specialising in emergency access solutions and UPVC door repairs. His expertise ensures every job meets our high standards for security and customer satisfaction.
Layton
Senior Locksmith Technician
Experienced technician Layton specialises in rapid response emergency services and complex lock repairs. With deep knowledge of modern locking systems, he provides efficient solutions for residential and commercial clients across Sunderland and surrounding areas.
Questions
Do you offer 24-hour emergency services?
Yes, we provide 24/7 emergency locksmith services for lockouts and security emergencies across Sunderland and the North East.
Can you repair UPVC doors without replacement?
Our specialists fix common UPVC door issues like misalignment and damaged mechanisms, offering cost-effective repairs instead of full replacements.
Are your callout charges competitive?
We offer free callout charges with transparent pricing - you only pay for the work carried out.
Do you serve commercial properties?
Yes, we provide comprehensive locksmith solutions for businesses including high-security locks and master key systems.
How quickly can you respond to emergencies?
Most emergency callouts are attended within 1-2 hours, with many customers helped even faster depending on location.
Are your locksmiths local to Sunderland?
Our team operates from Fulwell Sea Road and serves Sunderland, Durham, Newcastle and surrounding areas with local expertise.
Reviews (7)
Jamie Rowntree
Dec 29, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Would highly recommend! Came out on a bank holiday, really reasonable price, friendly, professional service. Will definitely use again if we need a locksmith in the future.
Would highly recommend! Came out on a bank holiday, really reasonable price, friendly, professional service. Will definitely use again if we need a locksmith in the future.
Alan Sioux
Nov 24, 2021
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Paul came out to replace the lock on an internal door..explained the job clearly and did a great job..reasonable rates and a nice lad as well.
Claire Smith
Mar 25, 2021
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Positive:Professionalism,Punctuality,Quality,Value
Had full lock mechanism replaced on a PVC door. Came very quickly to give estimate and to do the work. Reasonably priced and very professional. I have used this company previously and wouldn't hesitate to use again. Highly recommend.
Service:Lock repair
Had full lock mechanism replaced on a PVC door. Came very quickly to give estimate and to do the work. Reasonably priced and very professional. I have used this company previously and wouldn't hesitate to use again. Highly recommend.
Service:Lock repair
Karen Sutherland
Dec 03, 2020
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Positive:Professionalism,Punctuality,Quality,Value
Perfect job sorted out problem straight away . Great guy ,very professional. Came to the rescue within 1/2hr of phoning .would definitely recommend this company.
Service:Lock repair
Perfect job sorted out problem straight away . Great guy ,very professional. Came to the rescue within 1/2hr of phoning .would definitely recommend this company.
Service:Lock repair
Kelly Deary
Sep 24, 2020
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Positive:Professionalism,Punctuality,Quality,Value
I have used Fletcher Locks before so when my front door lock broke I didn't hesistate to call them again. Very polite, friendly, reliable, with quality work at a reasonable price. A happy customer who will use this company again. Highly recommend.
Services:Lock repair,Locksmith
I have used Fletcher Locks before so when my front door lock broke I didn't hesistate to call them again. Very polite, friendly, reliable, with quality work at a reasonable price. A happy customer who will use this company again. Highly recommend.
Services:Lock repair,Locksmith
Lisa Wright
Sep 08, 2020
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Positive:Professionalism,Punctuality,Value
Very happy with service I received, prompt, professional and great value for money. I would definitely recommend this local business, if you are in need of a locksmith in a hurry, give this family business a call.
Service:Locksmith
Very happy with service I received, prompt, professional and great value for money. I would definitely recommend this local business, if you are in need of a locksmith in a hurry, give this family business a call.
Service:Locksmith
Peter ONeil
Jun 19, 2020
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A great service and price.did a crackin job great comms and friendly service. anything to do with locks and doors these are your first choice.
Services:Security door locks,Locksmith
Services:Security door locks,Locksmith
