Business Details
46 Years
experience
Emergency
services
Expert Chimney & Flue Services in Ringwood
Based in Ringwood, Hampshire, Billing Chimneys has been delivering specialist chimney and flue solutions since 1980. With over four decades of experience, we combine traditional craftsmanship with modern technology to serve domestic, commercial, and heritage clients across the South of the UK. Our HETAS-registered team holds accreditations from SMAS and Constructionline, demonstrating our commitment to safety and quality standards.We specialise in chimney construction, wood-burning stove installations, flue lining, CCTV surveys, and emergency repairs, using advanced techniques like drone inspections to minimise disruption. Customer testimonials highlight our professionalism, reliability, and ability to handle complex projectsfrom listed properties to thatched homeswhile maintaining clear communication and meticulous site tidiness throughout the process.
Services
Chimney Repairs
Stove Installation
Flue Lining
CCTV Surveys
Drone Inspections
Chimney Maintenance
Heritage Chimneys
Emergency Repairs
Details
- Year established: 1980
Highlights and features
- Over 40 years' experience in chimney design and construction
- HETAS-registered specialists in solid fuel installations
- Serving domestic, commercial, and heritage properties
- Pioneers in drone and CCTV chimney inspection technology
- Award-winning customer service with 100% project completion rate
Associations and certifications
- HETAS
- SMAS
- Constructionline
What people say
Excellent job done
Highly professional team
Prompt emergency response
Transformed fireplace safely
Expert heritage knowledge
Services
Chimney Repairs
Specialists in chimney stack repairs for period, thatched, and modern properties. Our engineers assess damage and implement solutions ranging from pointing repairs to full stack rebuilds. We address weather damage, chimney fires, and structural deterioration while maintaining building regulations compliance. Clients benefit from our 40+ years' experience and heritage property expertise.
Wood Burning Stove Installation
Complete stove installation service including hearth preparation, flue modifications, and HETAS-certified installations. We advise on appliance selection for room size and efficiency, ensuring compliance with building regulations. Our team handles supply and fitting of DEFRA-approved stoves with insulated flue systems for optimal performance.
Chimney CCTV Surveys
Non-invasive chimney inspections using high-resolution CCTV cameras to diagnose flue issues. We identify blockages, structural damage, and fire damage without requiring physical access points. Reports help determine necessary repairs or relining options, particularly valuable for listed buildings and complex chimney systems.
Chimney Drone Inspections
Advanced drone inspections with 4K HD imaging for comprehensive chimney stack assessments. This method eliminates scaffold costs while providing 360-degree views of hard-to-reach areas. Ideal for thatched properties and listed buildings where traditional access poses risks to the structure.
Flue Lining Systems
Installation of insulated pumice and stainless steel flue liners for open fires, stoves, and AGAs. We offer Isokern-approved systems and flexible stainless steel options, ensuring compliance with safety standards. Our solutions improve flue efficiency while maintaining compatibility with existing chimney structures.
People
Tony Billing
Founder
With over 40 years in the chimney industry, Tony established Billing Chimneys in 1980. His expertise in heritage chimney systems has made the company a trusted partner for listed properties and thatched homes across southern England.
Trev
Senior Engineer
Trev leads installations and consultations, combining technical knowledge with customer care. Clients praise his clear explanations and problem-solving approach during stove fitting and flue assessment projects.
Martyn
Chimney Technician
Martyn specialises in complex repairs and emergency call-outs. His dedication to resolving challenging flue issues has earned multiple customer commendations for going beyond standard service expectations.
Jack
Field Technician
Jack delivers hands-on service across installations and maintenance. Known for meticulous workmanship and clear communication, he frequently receives praise for transforming problematic chimney systems into reliable solutions.
Russell
Project Manager
Russell coordinates large-scale projects, ensuring seamless execution from survey to completion. His organisational skills maintain the company's reputation for timely delivery without compromising quality standards.
Questions
Do you handle emergency chimney repairs?
Yes, we prioritise urgent cases and aim to resolve safety-critical issues immediately while maintaining quality standards.
Can you install stoves in listed buildings?
Our HETAS-registered team specialises in heritage-compliant installations, working closely with conservation officers when required.
What areas do you cover?
We operate across Hampshire, Dorset, Wiltshire and surrounding regions, with capability to handle larger projects nationwide.
Are your engineers certified?
All technicians hold relevant industry certifications including HETAS, with regular training updates to maintain standards.
Do you offer chimney maintenance plans?
We provide scheduled inspections and cleaning services to prevent issues and maintain optimal chimney performance year-round.
Can you repair thatched property chimneys?
Yes, we have specialist experience designing insulated flue systems that meet strict safety requirements for thatched roofs.
Videos
Reviews (3)
Jade Millar
Dec 06, 2021
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I was in contact with this company for over 6 months trying to arrange for our log burner to be fitted. They came out multiple times to view the fireplace and chimney. When it finally came to installation day, the guys turn up and we were told it was not possible to for our log burner without further work which would costs thousands of pounds more. I don't normally leave a review but have since had another company come in and got our log burner with no problems and was for alot less than the original quote from this company. Be careful using them. They might be fine but I wouldn't want other people
Annie Nadin
Oct 06, 2018
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I was very impressed from the initial approach, then visit from Trev to the completion of the job. Trev was very knowledgeable and informative on the process of which stove would be suitable and the work involved, and Chris and Ben who fitted the stove and lining worked very well together as a team. No swearing or shoddy approach to their work and they fully answered all questions I threw at them, even showing me the damage done due to a chimney fire. 1st class customer service from Catherine in the office too. I would thoroughly recommend them and I feel confident that my house is now safe and
Paul Chadd
Aug 19, 2018
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Jack came and cleaned our chimney and worked very efficiently and made sure there was no mess left behind. Would easily recommend them for a great service!
