Business Details
Emergency
services
Your Trusted Plumbing & Heating Experts in Faversham
Smart Plumbing, based in Faversham, Kent, is a family-run business with over 30 years of experience in domestic plumbing and heating solutions. Established as a trusted provider across the South East of Kent, we specialise in boiler installations, central heating systems, bathroom renovations, and emergency repairs. Our team of Gas Safe and Oftec registered engineers delivers tailored solutions, prioritising quality workmanship and competitive pricing. Accredited dealers of Worcester Bosch and Alpha boilers, we offer free seven-year guarantees on installations and interest-free finance options.With a commitment to transparency and customer satisfaction, we serve both homeowners and landlords, ensuring reliable service contracts and prompt response times. Our reputation for honesty and expertise has been built through decades of consistent service, supported by a dedicated network of trusted tradespeople. We pride ourselves on providing no-obligation quotations and addressing every client's unique needs, from minor repairs to full system overhauls.
Services
Boiler Installations
Heating Servicing
Landlord Services
Bathroom Renovations
General Plumbing
Highlights and features
- We have over 30 years of experience in domestic plumbing and heating.
- Our engineers are Gas Safe and Oftec registered for compliance and safety.
- We offer free seven-year guarantees on Worcester Bosch boiler installations.
- Emergency repair services are available during working hours.
- Interest-free payment plans are available for new installations.
Associations and certifications
- Gas Safe
- Oftec
- Worcester Bosch
- Alpha
What people say
Honest, reliable
Excellent customer service
Dream bathroom
Professional installations
Prompt emergency repairs
Services
Boiler Installations
Smart Plumbing specialises in boiler installations, offering Worcester Bosch and Alpha systems with free seven-year guarantees. Our Gas Safe engineers ensure efficient, compliant installations tailored to property size and client budgets. We provide no-obligation quotations and interest-free finance options for new installations.
Heating Servicing
Regular heating servicing is provided for all boiler makes, including emergency repairs and winter check-ups. Our engineers use genuine parts with a one-year warranty, ensuring system longevity and energy efficiency. Landlords benefit from annual gas safety certificates and maintenance contracts.
Landlord Services
Landlords receive tailored plumbing and heating solutions, including gas safety certifications, boiler repairs, and appliance installations. We offer keyholder access for emergencies and competitive pricing for ongoing maintenance across Kent's rental properties.
Bathroom Renovations
Full bathroom renovations are managed from design to completion, with access to all sanitary ware brands. We recommend cost-effective, high-quality products and coordinate trusted tradespeople to ensure seamless installations within client budgets.
General Plumbing
General plumbing services cover leaks, tap replacements, and drain clearance for domestic properties. Our team provides free no-obligation quotes and addresses both minor and complex issues, including water softener installations and outdoor plumbing projects.
People
Ian Smart
Director
Ian Smart leads Smart Plumbing with over 30 years of industry experience. He oversees all operations, ensuring quality standards and customer satisfaction. His expertise in heating systems and commitment to honest service have established the company's reputation in Kent.
Questions
What boiler installation guarantees do you offer?
We provide free seven-year guarantees on all Worcester Bosch boiler installations, ensuring long-term reliability and performance.
Are your engineers certified for gas work?
Yes, our team is Gas Safe and Oftec registered, meeting all safety and compliance standards for boiler and heating systems.
Do you offer emergency plumbing services?
Emergency repairs are available during working hours for boiler breakdowns and heating system failures across Kent.
Can landlords arrange maintenance contracts?
Yes, we offer tailored service contracts for landlords, including annual gas safety certificates and priority emergency response.
What payment options are available?
Interest-free payment plans are available for new boiler installations, subject to credit approval and deposit requirements.
Reviews (6)
Lorna Bean
May 27, 2021
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I highly recommend Smart plumbing from start to finish.From the gentleman coming to our house, he was not pushy and provided us with a quote and explained what work would be involved.Both Nathan and Charlie were very polite, explained what they needed to do , tidied up afterwards, very professional.Not to forget Millie and Lorna who I spoke and emailed before the work started who sent me all the relevant information that I needed and were always so cheerful. Thank you all again.
Sarah Hawes
Feb 18, 2021
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Smart Plumbing have been so useful in helping us with some of our renovations. When you move to a new area, it takes time to find new and trusted people but this is a company I will stick with now! Always helpful, reliable, on time and efficient - highly recommended and we'll be with them for a long time now! Thank you Smart Plumbing!
FuturesNotCurrency
Jan 31, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Smart Plumbing installed our boiler in 2012 and it's been warmth and great service ever since.
Services:Install heating system,Heating maintenance
Smart Plumbing installed our boiler in 2012 and it's been warmth and great service ever since.
Services:Install heating system,Heating maintenance
Tracy L. Fance
Dec 09, 2020
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Positive:Punctuality,Quality,Responsiveness,Value
Had a leak so called out Smart Plumbing, the plumber arrived within the hour and sorted out the leak, replaced the parts and cleared up the mess in super quick time. Really friendly staff, polite and professional. Will be keeping the number on my favourites in case any friends/family need a great plumber.
Had a leak so called out Smart Plumbing, the plumber arrived within the hour and sorted out the leak, replaced the parts and cleared up the mess in super quick time. Really friendly staff, polite and professional. Will be keeping the number on my favourites in case any friends/family need a great plumber.
Rolo Tomassi
Nov 16, 2020
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Twice I have used these but never again. Not Smart but Monkeys. Each time they left the job in a worse state than before they arrived! I would totally avoid the risk. There are some good plumbers out there but these are not it! I had to get a non qualified family member to fix the hatchet job they left me with. Sort it out not so Smart plumbing!
Edit- Further to your response, RT is my google account name before you claim my feedback is false. I assure you it is not!
Edit- Further to your response, RT is my google account name before you claim my feedback is false. I assure you it is not!
Adam Sampson
Jul 07, 2020
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Friendly, efficient and knowledgeable family run business.
Arrived on time, completed the work to a high standard and reasonable fees. Highly recommended 5.
Arrived on time, completed the work to a high standard and reasonable fees. Highly recommended 5.
