Business Details
Franks The Flooring Store Carpets & Rugs in Newcastle
Established to provide premium flooring solutions, Franks The Flooring Store combines extensive product knowledge with a commitment to customer satisfaction. Our stores offer tactile shopping experiences where customers can physically inspect materials before purchase. With a dedicated team of flooring experts and a unique price-matching guarantee, we ensure competitive pricing without compromising quality. Our innovative approach includes influencer-inspired collections and pet-friendly product testing through our mascot Hank the Havapoo. We maintain strict quality control across our comprehensive range of carpets, vinyl, laminate, LVT, wood, and artificial grass products.Our service model prioritises transparency through in-store consultations and professional estimating services. With multiple locations across the North East, we serve both residential and commercial clients seeking durable, stylish flooring solutions. Our digital presence complements physical store experiences while maintaining GDPR-compliant data practices. Through continuous product innovation and customer feedback mechanisms, we adapt to evolving market demands while upholding traditional retail values.
Services
Carpets
Vinyl
Laminate
LVT
Wood Flooring
Artificial Grass
Highlights and features
- We offer a price-matching guarantee on like-for-like products
- Our stores provide tactile shopping experiences with physical product samples
- We maintain influencer-curated collections reflecting current design trends
- Our pet-friendly flooring options undergo practical testing by Hank the Havapoo
- We provide free professional estimating services for all flooring projects
What people say
Latest home trends
On-trend colours
Expert advice
Price-matching guarantee
Pet-friendly options
Services
Carpets
Our carpet range combines style and durability with options suitable for high-traffic areas. Each product undergoes rigorous testing for wear resistance and stain protection. Available in various pile heights and fibre compositions to suit different domestic and commercial requirements.
Vinyl Flooring
We offer waterproof vinyl solutions with realistic wood and stone patterns. These low-maintenance floors feature scratch-resistant surfaces and comfortable underfoot qualities. Ideal for kitchens, bathrooms, and busy family areas requiring easy cleaning.
Laminate Flooring
Our laminate collection provides durable, scratch-resistant surfaces mimicking natural wood. With easy-click installation systems and varied plank designs, these floors offer cost-effective alternatives to solid wood options.
Wood Flooring
We supply premium hardwood flooring in traditional and contemporary finishes. Available as engineered or solid planks, these durable solutions require professional installation but offer exceptional longevity and refinishing capabilities.
Artificial Grass
Our outdoor artificial grass solutions provide year-round green spaces without maintenance. UV-stabilised fibres resist fading while permeable backing ensures proper drainage for gardens and commercial properties.
People
Frank
Founder
With decades of industry experience, Frank established the company to revolutionise flooring retail through tactile shopping experiences and transparent pricing policies that prioritise customer needs.
Hank
Senior Product Tester
This Havapoo dog evaluates flooring products for pet-friendliness, assessing comfort underpaws and resistance to claws while ensuring stylish appeal for modern homes.
Questions
What flooring types do you offer?
We provide carpets, vinyl, laminate, LVT, wood flooring, and artificial grass solutions across our North East stores.
Do you price-match competitors?
Yes, we offer a price promise to beat like-for-like quotes from high street retailers.
Where are your stores located?
We operate multiple locations across North East England including Newcastle, Durham, and Sunderland areas.
Do you offer estimating services?
We provide free professional estimating services to help plan your flooring project accurately.
Can I see samples in person?
Yes, our stores allow tactile product inspections with full sample availability for all flooring types.
