Business Details
11 Years
experience
Emergency
services
24/7 Emergency Drainage Services UK Wide
Pro Drainage is a family-run business established in 2015, built upon over two decades of industry experience. Our nationwide operations are supported by a fleet of highly experienced engineers, delivering tailored drainage solutions for residential and commercial properties. We specialise in emergency response, offering 24/7 services with no call-out fees, ensuring rapid resolution of drainage dilemmas. Our commitment to quality is demonstrated through the use of advanced technology, including CCTV surveys and trenchless repair methods, while maintaining a focus on customer satisfaction.As a Safe Contractor Approved company, we adhere to rigorous safety standards and utilise premium materials to guarantee long-term solutions. Our team's expertise spans blocked drain clearance, septic tank maintenance, pitch fibre pipe repairs, and water main leak detection, serving both individual homeowners and major corporations across sectors such as hospitality, healthcare, and construction. With head office operations in Bournemouth and engineers strategically located nationwide, we combine local responsiveness with national coverage to address drainage challenges efficiently.
Services
Blocked Drain Repair
CCTV Drain Surveys
Drain Relining
Septic Tank Services
Water Main Repairs
Grease Trap Maintenance
Commercial Drainage
Pitch Fibre Specialists
Tanker Services
Emergency Response
Details
- Year established: 2015
Highlights and features
- 24/7 emergency drainage services with no call-out fees
- Family-run business with 20+ years industry experience
- Nationwide coverage with strategically located engineers
- Advanced technology including CCTV surveys and trenchless repairs
- Safe Contractor Approved with premium quality materials
Associations and certifications
- Safe Contractor Approved
What people say
24/7 emergency response
No call-out fees
Expert technicians
Effective solutions
Reliable service
Services
Blocked Drain Repair
Our blocked drain repair service utilises high-pressure water jetting and mechanical augers to clear obstructions in residential and commercial drainage systems. Available 24/7 with no call-out fee, our engineers resolve issues caused by hair, grease, tree roots, and foreign objects. We provide immediate diagnosis and long-term solutions to prevent recurring blockages, ensuring optimal drainage functionality for properties across the UK.
CCTV Drain Surveys
Using high-resolution camera technology, our CCTV drain surveys identify cracks, root intrusions, and structural defects in underground pipework. This non-invasive diagnostic tool enables accurate problem assessment without excavation, supporting informed maintenance decisions. Ideal for property purchases and preventative maintenance, our surveys include detailed reports with recommended remedial actions to maintain drainage system integrity.
Drain Relining
Our drain relining service offers a no-dig solution for repairing damaged pipes using cured-in-place pipe (CIPP) technology. This method creates a durable internal lining that seals cracks and prevents leaks without excavation. Particularly effective for pitch fibre and clay pipes, the trenchless approach minimises property disruption while extending drainage system lifespan with minimal downtime for commercial clients.
Septic Tank Services
We provide comprehensive septic tank management including emptying, cleaning, and maintenance for domestic and commercial properties. Our tanker fleet handles sludge removal and regulatory compliance checks, ensuring efficient wastewater management. Emergency services address overflow situations while routine maintenance prevents system failures, extending tank longevity and maintaining environmental compliance through responsible waste disposal practices.
Water Main Repairs
Specialising in emergency water main repairs, our 24/7 service locates and fixes leaks using acoustic detection and tracer gas technology. We replace damaged MDPE pipes and implement trenchless solutions to restore water supply with minimal disruption. Our engineers handle domestic and commercial systems, addressing burst pipes caused by freezing, corrosion, or ground movement while providing temporary supply solutions during urgent repairs.
People
Mark
Director and Founder
With over 20 years in drainage engineering, Mark established Pro Drainage in 2015. He oversees daily operations and quality assurance, leveraging industry expertise to develop sustainable drainage solutions. His leadership focuses on technical excellence and customer satisfaction.
Questions
Do you offer 24/7 emergency drainage services?
Yes, we provide 24/7 emergency drainage services across the UK with no call-out fees. Our rapid response team addresses blocked drains, burst pipes, and septic tank emergencies within hours of contact.
What areas do you cover?
We operate nationwide across the UK, with strategically located engineers ensuring rapid response times. Our services cover both urban and rural locations from Bournemouth headquarters to Scotland's remote areas.
Are your engineers qualified?
All our engineers are fully insured, Safe Contractor Approved, and trained in modern drainage technologies. They hold relevant certifications for CCTV surveys, drain relining, and water main repairs.
Do you handle commercial drainage needs?
Yes, we specialise in commercial drainage solutions for hospitality, healthcare, construction, and industrial sectors. Services include scheduled maintenance, emergency repairs, and compliance inspections with minimal business disruption.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and business account payments. Payment terms for commercial clients available upon agreement. No additional fees for card transactions.
Can you perform no-dig pipe repairs?
Yes, our trenchless technology includes drain relining and pipe bursting methods. These no-dig solutions repair damaged pipes with minimal excavation, reducing costs and property disruption by up to 70% compared to traditional methods.
Reviews (7)
Bob Stevens
May 03, 2024
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Cowboy firm. All about making as much money out of you as possible. Office staff were rude and didn't have a clue. Stay away
Norberto Nunes
Mar 16, 2024
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Great company to work with lovely Family business, excellent service provided and great professionals witch will help with anything you need, Definitely high Recommended
Francesca Whiting
Feb 11, 2024
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Wonderful service from initial approach to work completed. Thank you to Dani for organising and for Brett coming and fixing the mess we were in. Your hard work, professionalism and speed of service has been greatly appreciated. Highly recommended.
Jilly Smith
Jan 30, 2024
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I cant thank Prodrainage enough. Their quick attendance prevented closure of our Sports Centre which would have affected teaching and revenue. Both operatives, Ryan and Brandon are a credit to the Company. Each time I've used Prodrainage I've been impressed by their proactive approach and Customer Service
Highly recommend Prodrainage to anyone!
Highly recommend Prodrainage to anyone!
Charlotte Cable
Dec 23, 2023
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Jordan and Charlie are absolutely fantastic. Couldn't have asked for a better experience above and beyond
Lois Horwood
Dec 13, 2023
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Had a blocked drain, rang these guys they said they would be out the next day when other company's were booked for days. They cleared the issue and told me what caused it. Problem solved and I'm very happy
Donna Harrington
Oct 08, 2023
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Again I had to call pro drainage out for a blocked toilet at my business came on time amazing manners got the job done they never fail great service again thank you Brett
