Business Details
32 Years
experience
Premium Home Improvements in South Wales
Established in 1994 by Kevin and Carol Sourbutts, Classic PVC is a family-run business dedicated to delivering premium home improvement solutions across South and Mid Wales. With over 28 years of experience and 16,000 completed contracts, we specialise in supplying and installing high-quality uPVC windows, doors, conservatories, and orangeries. Our team is certified by Assure and adheres to Certass standards, ensuring all installations meet rigorous building regulations.We pride ourselves on competitive pricing, no-obligation quotes, and a 10-year guarantee on all work. Our commitment to security, energy efficiency, and customer satisfaction has earned us a 4.9-star rating from 67 reviews, reflecting our dedication to excellence in every project.
Services
Windows
Doors
Composite Doors
Conservatories
Triple Glazed Windows
Sash Windows
uPVC Windows
Aluminium Windows
Bi-Fold Doors
Porches
Details
- Year established: 1994
Highlights and features
- We offer competitive pricing with no hard sells or obligations.
- Our products include leading security features as standard.
- Certified by Assure for compliance with building regulations.
- 10-year guarantee on all installations for peace of mind.
- Experienced team with 28 years of expertise in home improvements.
Associations and certifications
- Assure
- Certass
- CHAS
What people say
Excellent service
Top class workmanship
Professional and worth employing
Highly recommend
Prompt and friendly service
Services
Conservatories
Bespoke conservatories designed to enhance living space and property value. Our installations combine thermal efficiency, security, and aesthetic appeal, tailored to individual budgets and architectural styles. Ideal for creating light-filled spaces for year-round use.
Composite Doors
Durable, energy-efficient composite doors with advanced security features. Available in multiple colours and finishes, these doors offer enhanced insulation and robust protection against forced entry, ensuring long-term performance and property safety.
uPVC Windows
Thermally efficient uPVC windows that reduce energy bills and noise pollution. Customisable with various styles, frames, and glass options, they provide lasting durability without warping or rotting, enhancing both comfort and property aesthetics.
Aluminium Windows
Sleek, eco-friendly aluminium windows designed for contemporary properties. These low-maintenance units offer superior energy efficiency and recyclability, combining minimalist aesthetics with advanced thermal performance for reduced heating costs.
Orangeries
Elegant orangeries blending traditional design with modern functionality. Constructed with high-quality materials, these extensions feature expansive glass areas for natural light, structural integrity, and seamless integration with existing architecture.
Questions
What areas do you cover?
We operate across South and Mid Wales, including Llanelli, Swansea, Cardiff, Carmarthen, and Bridgend, serving both domestic and commercial clients.
Do I need planning permission for home improvements?
External works often require planning permission, but minor additions like small porches may be exempt. We advise on compliance and ensure all necessary approvals are obtained.
What accreditations do you hold?
We are certified by Assure, CHAS, and meet Certass standards, guaranteeing regulatory compliance and high-quality installations.
Do you offer guarantees on installations?
Yes, all our installations come with a 10-year guarantee for your peace of mind.
Can you assist with commercial projects?
Yes, we provide bespoke glazing solutions for commercial properties, including windows, doors, and cladding systems.
Reviews (7)
Philip Charlett
Nov 09, 2021
Report
No communication skills what so ever.Messed up the planning application leaving us with big trenches in the garden and three ton of soil in a heap for over three weeks .we signed a contract after the salesman said it would take about 10 weeks then a fortnight to build. 36 WEEKS LATER AFTER MUCH STRESS FINALLY GOT OUR WARM ROOF CONSERVATORY. Would I recommend. NO.
Elsa Hedges
Oct 13, 2021
Report
We contacted this company twice within 2 weeks of each other, to get a quote for windows and doors for a new build. No one got back to us from the sales team. Not impressed and by the way, you have lost a lot of possible business. Hope your competitors read this review. After having read the company's response below, can I clarify saying when we phoned twice, we asked for someone to get back to us.
We then intended to discuss what we wanted and if we wanted to follow up we would have emailed the company a copy of our doors and windows schemata! If you think for one minute we would have had a detailed
We then intended to discuss what we wanted and if we wanted to follow up we would have emailed the company a copy of our doors and windows schemata! If you think for one minute we would have had a detailed
Alison Lee
Jan 25, 2019
Report
Really good quality product and excellent customer service from Carol, who dealt with a couple of queries very promptly and efficiently. Thank you very much!
David Hammond
Jan 01, 2019
Report
A builder renovated our property in 2006 & replaced all the windows with Classic PVC DG windows. In 2016 cracks in the PVC appeared in the 2 windows on the ground floor. These cracks in the middle bottom frames have grown completely across the joint in the same position. The upper window has recently failed in the identical position. With 3 identical failures there is obviously a design fault with Classic windows.
Lorna Cook
Aug 24, 2018
Report
We had a quote for a conservatory. Found them extremely unprofessional as he spent most of his time slagging off other firms and quotes we had had (remember the customer is only gathering information / relying on what they are being told). I am sure that classic adhere to the rules and would do a good job but it was this lack of professionalism that made us ultimately look elsewhere. Very disappointed.
Damian B.
Jul 29, 2018
Report
I recently contracted Classic to replace all the windows and doors in my home, the experience from the salesman calling, through accurate measurement to installation was seamless. We were given a very competitive price for the job, on payment of a deposit a delivery date was set and met and the installation team were professional, worked causing minimum disruption and did a fantastic job installing a quality product. The overall experience was excellent and I have no hesitation in recommending this company.
Aville Evans
Jul 06, 2018
Report
Excellent after sales...Six years after fitting one of our windows developed a fault so as still under warranty I phoned Classic...staff were all very friendly and helpful and the window was repaired the same day ...very happy
