Business Details
38 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Gillingham
Established in 1988, Diamond Heating & Plumbing and Plumbing has built a reputation as a trusted provider of comprehensive heating and plumbing solutions across Medway and surrounding areas. Our Gas Safe registered engineers bring decades of combined experience to every project, specialising in boiler installations, emergency repairs, and gas safety compliance. We prioritise quality craftsmanship using premium materials and modern equipment, ensuring lasting results that meet industry standards. As a family-run business, we maintain a customer-centric approach, offering tailored advice and transparent pricing. Our team's technical expertise spans complex system installations to routine maintenance, serving both residential and commercial clients.With over 70% of our work coming from repeat customers, we demonstrate reliability through 24/7 emergency availability and meticulous attention to detail. All installations comply with current regulations and come with comprehensive warranties. We maintain professional memberships and accreditations that validate our technical competence. Our commitment to excellence is reflected in our prompt service response times and thorough post-service follow-up procedures. This combination of experience, technical capability, and customer focus has established us as one of Kent's leading heating and plumbing specialists.
Services
Boiler Installations
Plumbing Services
Gas Safety Checks
Power Flushing
Smart Thermostats
Details
- Year established: 1988
Highlights and features
- 35 years' combined experience in heating and plumbing services
- Gas Safe registered engineers for all gas-related work
- 24/7 emergency plumbing and boiler repair availability
- Family-run business with local Medway knowledge
- 10-year warranties on new boiler installations
Associations and certifications
- Gas Safe Register
What people say
Excellent service
Transparent pricing
Professional engineers
Quick response
Competitive rates
Services
Boiler Installations
We specialise in installing high-efficiency condensing boilers with up to 10-year warranties. Our Gas Safe engineers assess your property's needs and recommend suitable models from leading manufacturers. The service includes system compatibility checks, safe removal of old units, and full compliance documentation.
Gas Safety Checks
Our Gas Safe registered team conducts thorough annual safety inspections for rental properties. This includes checking all gas appliances, flues, and pipework to ensure compliance with UK regulations. We provide electronic gas safety records and schedule annual reminders.
Power Flushing
We use advanced equipment to remove sludge and debris from central heating systems. This restores efficiency, resolves cold radiator spots, and extends boiler lifespan. The process includes system analysis, cleaning, and performance verification to improve heat distribution.
Plumbing Services
Available 24/7 for urgent plumbing issues including leaks, burst pipes, and heating failures. Our skilled plumbers handle repairs, pipe replacements, and water heater servicing with minimal property disruption. We use quality components for lasting solutions.
Smart Thermostats
We install programmable smart thermostats that optimise energy usage through automated scheduling and remote control. Our engineers ensure proper integration with existing systems and provide full operation guidance to maximise energy efficiency and comfort.
People
Fred Woolley
Director
With over 30 years in the industry, Fred leads our engineering team. He ensures all installations meet safety standards and personally oversees complex projects. His technical expertise covers boiler systems and gas safety compliance.
Lynn Brookman
Office Manager
Managing day-to-day operations since 2015, Lynn coordinates service schedules and customer communications. She ensures efficient service delivery while maintaining our family business ethos and high customer satisfaction rates.
Ryan Cooper
Plumber
Certified plumber specialising in emergency repairs and bathroom installations. Ryan has completed over 1,000 service calls since joining in 2018, focusing on rapid problem resolution and system longevity.
Kieran Williamson
Heating Engineer
Gas Safe registered engineer with expertise in boiler systems and smart controls. Kieran has installed over 200 new boilers since 2020, prioritising energy efficiency and system compatibility in every project.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing and boiler repair services across Medway and surrounding areas.
Are your engineers Gas Safe registered?
All our gas engineers hold current Gas Safe registration for safe and legal appliance installations.
What areas do you cover?
We serve Gillingham, Medway, Maidstone, Sittingbourne, and Swale with prompt local service availability.
Do you provide boiler service warranties?
New boiler installations include up to 10 years parts and labour warranty from leading manufacturers.
How often should gas safety checks be done?
Annual gas safety inspections are required by law for rental properties to maintain tenant safety compliance.
Can you install smart heating controls?
Yes, we supply and install smart thermostats that optimise energy usage through automated scheduling and remote access.
Reviews (6)
Emi
Dec 16, 2021
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Ryan from Diamond heating & plumbing arrived within the scheduled time slot. He was polite and well mannered. He quickly identified the problem, removed the faulty appliance and installed a new one. Happy with work.
Alison Cunningham
Nov 23, 2021
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Replacement electric shower fitted. Usual helpful and friendly service. Neat and tidy work. Would recommend and use again
Dawn Vallack
Nov 20, 2021
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Fabulous job done. A bright and early start. Two super polite young men removed the old boiler and replaced it with a shiny new energy efficient boiler. They tidied up after themselves and explained how everything worked. Highly recommended.
Raj Dhillon
Nov 13, 2021
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Being a landlord, boilers start playing up this time of year. I was struggling to find someone. Luckily Fred managed to find the time and managed to fix the problem. I didn't want my tenants without heating and Fred delivered a great service
Tom Harkus
Oct 27, 2021
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I would definitely recommend Kieran and Fred, they cracked my difficult central heating problems and Ive gone from lukewarm radiators to piping hot ones and am having to turn them down. Great job.
Paul Miller
Sep 16, 2021
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Great service. Nothing too much trouble. We will be using Diamond Heating and Plumbing in the future, would highly recommend.
