Business Details
38 Years
experience
Your Trusted Fireplace Experts in Gloucestershire
Established in 1988, we have built a reputation as specialists in supplying and installing gas fires, electric fires, wood-burning stoves, and fireplaces across Gloucestershire, Worcestershire, Herefordshire, and the Cotswolds. With nearly four decades of experience, our team has supported thousands of homeowners in transforming their living spaces through innovative fireplace solutions. Our product range includes gas fires, electric fires, multifuel stoves, and media walls, all selected to meet diverse budgets and design preferences. We offer bespoke design services, ensuring every installation aligns with the client's vision and home aesthetics. Our in-house installation team, certified by HETAS and Gas Safe, delivers expert fitting and aftercare, prioritising customer satisfaction.We maintain showrooms in Cheltenham and Gloucester, showcasing over 50 live fires and 70 displays to aid informed decision-making. Our directors, Chris and Nicola Wilson, lead a dedicated team committed to maintaining high standards of service since acquiring the business in 2018. Annual servicing of gas and wood-burning appliances is recommended, supported by our experienced engineers. We pride ourselves on combining technical expertise with personalised advice, ensuring each client's experience is seamless and enjoyable. Our focus remains on creating focal points in homes that families can appreciate for years to come.
Services
Gas Fires
Electric Fires
Wood Burners
Media Walls
Servicing
Details
- Year established: 1988
Highlights and features
- We offer over 30 years of experience in fireplace design and installation.
- Our in-house team includes HETAS and Gas Safe certified engineers.
- We provide bespoke design services tailored to individual home aesthetics.
- Showrooms in Cheltenham and Gloucester showcase 70+ fireplace displays.
- We serve Gloucestershire, Worcestershire, Herefordshire, and the Cotswolds.
Associations and certifications
- HETAS
- Gas Safe
Services
Gas Fires
We supply and install a wide range of gas fires, including balanced flue and natural gas options. Our Gas Safe registered engineers ensure safe, compliant installations tailored to your home's requirements. Annual servicing is recommended to maintain efficiency and safety.
Electric Fires
Modern electric fires offer instant heat without the need for a chimney or flue. We provide energy-efficient models in contemporary and traditional designs, with expert installation to suit any room aesthetic.
Wood Burners
Our wood-burning and multifuel stoves create a cosy focal point while providing efficient heating. HETAS-certified installers fit stoves with flue liners where required, ensuring compliance with safety standards.
Media Walls
Custom media walls integrate fireplaces with TV units and shelving. Our designers create cohesive layouts that maximise space and style, combining functionality with visual appeal for modern living areas.
Servicing
Regular servicing of gas and wood-burning appliances ensures optimal performance. Our engineers conduct safety checks, clean components, and issue certificates to maintain warranty validity and user safety.
People
Chris Wilson
Managing Director
With extensive industry experience, Chris leads strategic direction and operational excellence. He ensures the business maintains its reputation for quality installations and customer-focused service since joining in 2018.
Nicola Wilson
Director and Accounts
Nicola oversees financial operations and business expansion. Her focus on customer satisfaction and team development has strengthened the company's market position while maintaining financial integrity.
Louis
Showroom Manager
As Gloucester showroom manager, Louis provides expert product knowledge and design advice. He ensures clients receive tailored recommendations based on current trends and technical requirements.
Ian
Senior Engineer
Ian supervises installation projects and specialises in media wall integration. His technical expertise ensures complex installations meet safety standards while achieving aesthetic goals.
Kerry
Social Media Advisor
Kerry manages digital engagement and showroom visits. She connects with customers through online platforms, sharing product insights and promoting the company's design capabilities.
Questions
What services does Fireplace Gallery offer?
We design, supply, and install gas fires, electric fires, wood-burning stoves, and media walls, along with annual servicing and flue liner installations.
Which areas do you serve?
We operate across Gloucestershire, Worcestershire, Herefordshire, and the Cotswolds, with showrooms in Cheltenham and Gloucester.
Are your engineers certified?
Yes, our installation team holds HETAS and Gas Safe registrations for gas, LPG, and solid fuel appliances.
How often should fires be serviced?
Gas and wood-burning appliances require annual servicing to ensure safety, efficiency, and warranty compliance.
Can I purchase products without installation?
We offer supply-only options for customers who prefer self-installation, with collection available from our showrooms.
Do you provide virtual showroom access?
Yes, 3D virtual tours of both showrooms allow exploration of our fireplace displays online.
Reviews (7)
Steve & Janette
Jan 07, 2022
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A great showroom with people who knew what they were talking about, and took the time with us to ensure we made the right choice. Nicola was especially helpful. Delivery was not an issue, but getting the fitters took time, but that's par for the course nowadays. It was fitted this week and the two guys were great and have made a great job of the fitting. The fire looks fantastic and gives a real focal point to the room.
Stephanie James
Oct 16, 2021
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We visited the fireplace gallery not knowing what we were looking for as we have a small living area. The ladies were so helpful with advice and knowledge. The fitters came out and did a fantastic job and left the place immaculate. I cannot recommend highly enough. Thank so much to all the staff for such great service. We are delighted with our fireplace.
Vicki Jones
Oct 08, 2021
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From start to finish The Fireplace Gallery have been fantastic. I am thrilled with my new Gasco electric stove, it looks very realistic! Expensive but definitely worth every penny. Thanks to Alice for her advice and patience. I wouldn't hesitate in recommending The Fireplace Gallery.
Julia Mortlock
Sep 16, 2021
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Well what a wonderful company, all staff are so friendly and knowledgeable. They are there for advice but leave you to browse their showroom without the 'hard sell. Instead of my old, dated, coal effect gas fire, I now have a beautiful inset fire. The whole process from chosing the fire to fitting went like a dream. Their fitters did the whole job (including plastering) which meant no need for different tradesmen. It took one day to prepare (knock out the old fire) and one day to fit (including plastering). I'm now just waiting for the plaster to dry before painting. I cannot recommend the Fireplace
Lynn Bangs
Sep 09, 2021
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We found the Fireplace Gallery very helpful and totally professional from start to finish. In the showroom Alice spent some considerable time with us on a few occasions showing us fires and fireplaces which fitted our requirements. From this we were able to narrow down on our choices. There was never any pressure to buy but we felt confident that the advice given was sound. After the order was placed, a fitting date was arranged which was not to far into the future.The fitters were excellent. We did have an issue with a manufacturers fault which the fitters spotted which delayed our fitting by
St Mary'S. Church Newent
Jul 28, 2021
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I am so grateful to the Fireplace Gallery for their excellent, friendly service and high quality products my new fireplace looks stunning and works brilliantly. I am really impressed by how much heat it gives out. It has been much admired by everyone who comes to visit! Thank you everyone at The Fireplace Gallery.
Mike Rogers
Jul 25, 2021
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As part of our bungalow extension and refurbishment project which has been ongoing for the last two years (Covid, delays etc.), we chose to have a Dru Maestro 105/3 installed as a feature central fire. We had visited The Fireplace Gallery on a few occasions previously in connection with an earlier project and had always found everyone there most helpful and interested. As a result, and also after doing our own on-line research, we finally placed an order and fairly early in our scheme, Ian came to install the fire. He and his colleague worked efficiently and with no fuss, and within a few hours
