Business Details
37 Years
experience
Emergency
services
Your Trusted Home Improvement Partner in Walsall
Established in 1989, Pelsall Windows has served the West Midlands community for over three decades, specialising in bespoke uPVC windows, doors, conservatories, and roofline products. Our FENSA-accredited team combines traditional values with modern innovation, offering a 10-year insurance-backed guarantee on all installations. We prioritise customer satisfaction through tailored design consultations, expert project management, and a commitment to quality materials that enhance both residential and commercial properties.With a dedicated workforce of experienced professionals, we ensure compliance with UK building regulations while maintaining competitive pricing. Our reputation as trusted local installers is built on transparency, reliability, and a proven track record of transforming spaces to meet individual client needs.
Services
uPVC Windows
Composite Doors
Conservatories
Porches
Fascias & Guttering
Details
- Year established: 1989
Highlights and features
- 30+ years of local expertise in home improvement solutions
- 10-year insurance-backed guarantee on all products and installations
- FENSA-certified team ensuring compliance with building regulations
- Free no-obligation design consultations with expert consultants
- Full project management from initial design to final installation
Associations and certifications
- FENSA
What people say
Expert consultants
Quality installations
Knowledgeable team
Bespoke designs
10-year guarantee
Services
uPVC Windows
Our uPVC windows combine security, energy efficiency, and noise reduction with a range of styles including casement, sash, and bay designs. Manufactured to high standards, they feature 10-year insurance-backed guarantees. Available in multiple colours, these low-maintenance windows enhance property aesthetics while reducing heating costs.
Composite Doors
Durable composite doors offer superior security and thermal efficiency with modern aesthetics. Available in various finishes and configurations including French, patio, and bi-folding options. Our installations include expert fitting and compliance with UK building regulations, ensuring long-term performance and property value enhancement.
Conservatories
Bespoke conservatories created with warm roof or traditional glass designs to suit Edwardian, Victorian, or modern properties. Full project management covers planning permissions, structural integrity, and energy-efficient glazing. Transform your space into a year-round living area with customised design solutions.
Porches
Custom uPVC porches improve security and curb appeal while providing weather protection. Designs incorporate matching windows and doors with full installation service. Enhance your property's thermal efficiency and create a welcoming entrance space tailored to your architectural style.
Fascias & Guttering
Durable uPVC fascias, soffits, and guttering systems protect against weather damage and pests. Available in coordinated colours with seamless installation. These low-maintenance components improve roof longevity and property appearance while ensuring effective water drainage and ventilation.
People
Terry Whitehouse
Owner
Founder of Pelsall Windows since 1989, Terry oversees daily operations and personally surveys every installation. With decades of industry experience, he maintains the company's traditional values while ensuring modern standards of quality and customer service.
Matt
Design Consultant
With nearly 20 years in home improvements, Matt provides expert guidance on window and door solutions. He manages domestic client consultations, offering tailored design advice and supporting customers through every project stage from concept to installation.
Amy
Design Consultant
Amy assists clients in selecting cost-effective home improvement solutions. Her friendly approach and product knowledge help customers achieve value-for-money upgrades. She supports the design process from initial consultation through to final fitting of windows and doors.
Mark
Technical Coordinator
Mark manages the fitting team and addresses technical aspects of installations. His role ensures smooth project execution, coordinating logistics and maintaining quality standards across all window, door, and conservatory installations completed by the company.
Dan
Design Consultant
Dan supports domestic clients with product selection and design options. His enthusiasm and experience contribute to customer satisfaction, guiding clients through the decision-making process and ensuring clear communication throughout their home improvement projects.
Questions
Do you offer guarantees on your installations?
All products include a 10-year insurance-backed guarantee covering both materials and workmanship for complete peace of mind.
Are your installers qualified?
Our team holds FENSA accreditation, ensuring compliance with building regulations and industry standards for window and door installations.
Can I get a free consultation?
We provide free, no-obligation home visits with design consultants to discuss your requirements and budget before any work begins.
Do you handle planning permissions?
Our specialists manage necessary planning permissions and building regulations approvals for conservatories and major home improvement projects.
Are financing options available?
Yes, we offer finance plans through Improveasy Ltd, a Financial Conduct Authority-regulated broker, subject to application and status.
What areas do you serve?
We operate throughout the West Midlands, providing home improvement solutions to both residential and commercial clients in Walsall and surrounding regions.
Reviews (7)
Pat Jones
Dec 06, 2021
Report
Had new back door supplied and fitted by these people had them back twice with problems. Warranty up door won't lock. Called for repair, happy to pay, came dismantled fittings from door 4 days later still no return or communication. Poor service!!
Johnd
Dec 03, 2021
Report
Have literally should said goodbye to their fitters who installed a new patio window, kitchen window and kitchen window lentil. What can I say about them? Well the not quite so good stuff. We had to press them for a delivery date but in fairness this was due to supply problems which most people are experiencing accross all walks of life. The good stuff. They came on time as promised yesterday and have spent two days installing some quality windows.Their fitters, Carl and Jamie 'put a shift in' and never really stopped working. They were friendly and nothing was too much trouble for them. I am very
Dennis Powell
Nov 28, 2021
Report
Long delay caused by material shortages, but once they came everything was installed in two days as promised. Installation team very meticulous and polite, with everything cleaned up before they left. Very happy with the end result, the windows look great.
Mohammed Ali
Oct 07, 2021
Report
These guys are insults to cowboys. At least cowboys don't turn up after saying they will. These guys won't even answer your calls. We ordered 24k worth of windows on the 31st march and still hasn't been fitted mid September. The receptionist answers calls and you never get a call back. Never answer emails. You go see them face to face and they are nice but ignor you soon as you leave the premises. The took the deposit and sayy they will fight you in court if you want it back. Absolute CONMEN. AVOID AT ALL COST.
Halima Uzzaman
Sep 20, 2021
Report
Terrible unprofessional service, deposit taken but no signs of job being done to its full capacity, no call backs and no promises kept to resolve any issue. The plan was to support a local business and get new new windows doors and porch fitted. Very unhappy!
Yusuf M.
Sep 14, 2021
Report
At first Pelsall seem like a reliable company we placed an order and that's when the all the mess started ,no communication of when we would receive our windows and door not even a update on if it was gonna be late or not , I would have to chase them up myself and still it was 4 months over due. Im extremely disappointed in the company. When they came out they still messed the job up and I'm still waiting on them to fit all the mistake and finish the job off and no answers for 2 monthd now, I wouldn't recommend to anyone.
Anthony Wood
Aug 15, 2021
Report
This company is a joke . They cannot get any of the measurements correct. First they started putting in the bathroom windows which are 4" to small then the patio doors can't have glass fitted to them because the glass was way to big to fit in the frames . If you are thinking of getting windows think twice before you have this company.
