Business Details
13 Years
experience
Emergency
services
Trusted Plumbing, Heating & Emergency Services in Shrewsbury
Established in 2013 by George Whitfield, our family-run business delivers 24/7 plumbing, heating, and cooling solutions across Shropshire and surrounding areas. As Worcester Bosch Accredited Installers, we offer industry-leading guarantees including 12-year parts and labour for gas boiler installations. Our Gas Safe Registered engineers provide emergency response within 1 hour, boiler servicing, landlord safety checks, and comprehensive heating system repairs. With 90% of our work coming from returning customers, we maintain 5-star standards through AXA Business Insurance coverage (5M public liability) and Which Trusted Trader status.Our team combines technical expertise with meticulous service, using carpet protectors and hoovering after every job to ensure spotless results. Recognised with 4.7/5 Google Reviews (202) and 9.9/10 Checkatrade rating, we project manage complete installations from dripping taps to full central heating systems. Our financial partnerships enable 0% interest-free finance options for boiler and cylinder installations, with a 14-day cooling-off period for customer protection.
Services
Gas Boiler Installation
Oil Boiler Installation
Emergency Plumbing
Boiler Servicing
Landlord Gas Safety
Air Conditioning
Underfloor Heating
Water Softeners
Central Heating Repairs
Kitchen Installations
Details
- Year established: 2013
Highlights and features
- 24/7 emergency response with 1-hour guarantee
- 12-year parts and labour warranty on boiler installations
- Gas Safe Registered engineers with AXA 5M liability cover
- 90% repeat business from satisfied customers
- 0% interest-free finance options available
Associations and certifications
- Worcester Bosch Accredited Installer
- Gas Safe Registration
- Checkatrade
- Which Trusted Trader
What people say
Timely polite engineers
Excellent communication
Spotless workspaces
Highly recommend
Professional service
Services
Gas Boiler Installation
We specialise in Worcester Bosch gas boiler installations with 12-year extended guarantees. Our Gas Safe engineers handle combi, system, and regular boilers, including magnetic filters and smart thermostat integration. All installations include system flushes and building regulations compliance.
Emergency Plumbing
Available 24/7 with 1-hour response times for urgent issues. Our engineers resolve burst pipes, leaks, and heating failures using carpet protectors and thorough cleanup. Temporary heating provided during boiler replacements to maintain comfort.
Boiler Servicing
Annual boiler servicing includes gas leak detection, flue analysis, and safety checks. We issue 12-month gas safety certificates and use genuine manufacturer parts. Our diagnostics identify issues before they become emergencies.
Oil Boiler Installation
We install and service oil boilers with 7-year guarantees. Our engineers handle external, combi, and system boilers, including safety checks and efficiency optimisation. All installations include magnetic filters and building regulations certification.
Air Conditioning
FGAS-qualified engineers install Worcester Bosch Climate 3000i air conditioning with 5-year guarantees. We provide diagnostics, repairs, and servicing for domestic and commercial systems, ensuring efficient cooling solutions.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24-hour emergency plumbing with a 1-hour response guarantee for urgent issues like leaks and heating failures.
What guarantees do you provide for boiler installations?
Gas boiler installations come with a 12-year parts and labour guarantee, while oil boilers include a 7-year guarantee as Worcester Bosch Accredited Installers.
Are your engineers Gas Safe registered?
All our gas engineers are Gas Safe Registered, qualified to work on natural gas, LPG, and oil systems with appropriate safety certifications.
Do you offer financing options for installations?
Yes, we provide 0% interest-free finance through TradeHelp Ltd for boiler and cylinder installations, subject to credit approval.
What areas do you cover?
We serve Shrewsbury, Telford, Ludlow, Oswestry, and surrounding areas in Shropshire, Cheshire, Staffordshire, and North Wales.
Reviews (5)
Emily Smith
Jan 02, 2022
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Had George in to take up carpet and tile our downstairs hallway as we have a baby on the way we knew the carpet was going to get ruined with time of year etc. He arrived when he said and did an amazing job, was very professional and the quality of work is outstanding. He kept everywhere clean, safe and tidy at the end of the day. Extremely pleased with the end result.
Mike Parker
Oct 25, 2021
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George and his apprentice responded to me very quickly, being able to fit me in for a diagnosis of my heating system within 2 days. His rate for a 1 hour diagnosis session was steep at 150 (3x the average plumber price), but given how quick he could be with us I was willing to try it. They arrived, were very professional and seemed thorough, giving me a detailed description of what he thought the problem was before leaving within the hour. His diagnosis was my 4 year old system needed flushing, to which he quoted a further 1295 + VAT. Speaking to other plumbers revealed the average cost of
Janet Lakin
Oct 05, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Excellent service. I cannot fault George. He was kind, efficient, courteous, respectful. Got the job done in a day. No long lunches and tea breaks you just got on with the job. Kept me informed every step of the way. I genuinely would not hesitate to recommend this company. First class!
Service:Heating equipment repair & installation
Excellent service. I cannot fault George. He was kind, efficient, courteous, respectful. Got the job done in a day. No long lunches and tea breaks you just got on with the job. Kept me informed every step of the way. I genuinely would not hesitate to recommend this company. First class!
Service:Heating equipment repair & installation
Elaine Harrop
Aug 01, 2021
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Fantastic service - arrived at the time expected and worked so hard all day. All carpets covered and everywhere left spotless. If every company worked like this life would be so much easier and far less stressful. Thanks you George
Niall McMurray
Jun 01, 2021
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One of the finest and most outstanding tradesmen I have had the pleasure of dealing with. George went the extra mile when he came to remove some radiators in our home. He spent a great deal of time talking to us about building issues we had in the home when he did not have to. He provided valuable advice and knowledge from his own experience of something very similar. This is truly the best company I have had the pleasure of dealing with in the industry and have now utilised them 3 times, each time they have been very responsive, communicative and thorough in their work. I wouldn't hesitate
