Smart Drain UK

Business Details

Emergency

services

Expert Drainage Solutions for Homes & Businesses

Established as a one-man operation, Smart Drain UK has grown into a team of 28 specialists delivering expert drainage solutions across the UK. Our services cater to commercial properties, homeowners, and insurance companies, combining advanced technology with industry-leading expertise. We prioritise safety, transparency, and compliance, offering CCTV surveys, drain repairs, and subsidence investigations. Accredited by CHAS, Safe Contractor, and the National Association of Drainage Contractors, we maintain rigorous standards while working towards ISO9001 certification.

Our team, led by Richard and Kirsty, ensures every project meets WRc standards, providing detailed reporting and 24/7 emergency support. With engineers nationwide and a central office in Rugby, we deliver prompt, professional service with minimal disruption.

Services

CCTV Drain Surveys Drain Repairs Drain Lining Subsidence Investigations Septic Tank Services High-Pressure Jetting Insurance Drain Work Pipe Replacement Root Intrusion Solutions Emergency Unblocking

Highlights and features

We have 28 specialists with expertise in trenchless repair methods.
Our 9.96 Checkatrade rating reflects consistent client satisfaction.
Accreditations from CHAS, Safe Contractor, and NADC ensure compliance.
CCTV surveys provide detailed reports with video footage for transparency.
24/7 emergency unblocking minimises downtime for homes and businesses.

Associations and certifications

ISO9001
CHAS
Safe Contractor
National Association of Drainage Contractors (NADC)

What people say

9.96 Checkatrade rating Expertise and equipment Clear reporting 24/7 service Accreditations

Website

Update Listing

Services

CCTV Drain Surveys

Using high-tech cameras, we inspect drainage systems to identify blockages, cracks, or root intrusion. This non-invasive method provides detailed video footage and written reports, enabling precise diagnosis. Ideal for property purchases or pre-construction checks, our surveys ensure informed repair decisions.

Drain Lining

Resin-impregnated liners create a durable, watertight pipe within damaged drains. This no-dig solution avoids excavation, reducing costs and disruption. Suitable for cracked or root-damaged pipes, it restores structural integrity with minimal surface impact, lasting decades.

Subsidence Investigations

We conduct trial pits and soil testing to diagnose subsidence caused by tree roots or soil shrinkage. Our detailed assessments identify root activity and soil moisture levels, guiding remedial actions like root barriers or foundation reinforcement to prevent further structural damage.

Septic Tank Services

From inspections to compliant installations, we ensure septic tanks meet environmental regulations. Services include upgrades to treatment plants, compliance checks, and maintenance. We advise homeowners on legal requirements and prevent costly fines for non-compliant systems discharging into watercourses.

Emergency Unblocking

Available 24/7, our high-pressure jetting and mechanical cutting resolve urgent blockages. Rapid response minimises property damage, restoring drainage swiftly. Suitable for commercial and residential properties, this service addresses foul smells, overflows, and system failures with minimal downtime.

People

Richard

Director

Leading Smart Drain UK, Richard transformed a one-man operation into a 28-strong team. With over a decade in drainage, he focuses on technical excellence and client satisfaction, ensuring projects meet WRc standards.

Kirsty

Accounts & Operations Manager

Managing business operations, Kirsty ensures financial and administrative efficiency. Her oversight maintains compliance and supports the teams growth, contributing to the companys reputation for reliability and transparency.

Andy

Operations Manager

Andy oversees daily operations, coordinating engineers and projects. His expertise in drainage logistics ensures timely, compliant service delivery, reinforcing the companys commitment to quality and client care.

Adele

Office Manager

Adele manages administrative functions, ensuring smooth communication and scheduling. Her organisational skills support the teams efficiency, enhancing client interactions and internal coordination.

Questions

What drainage services do you offer?

We provide CCTV surveys, drain repairs, lining, subsidence investigations, septic tank compliance, and 24/7 emergency unblocking for residential and commercial clients.

Are your services available nationwide?

Yes, with engineers across the UK and offices in Rugby and London, we serve nationwide with prompt response times.

How do you handle insurance claims?

We conduct drainage investigations, provide detailed reports, and liaise with insurers to streamline claims, ensuring repairs meet compliance and coverage requirements.

What accreditations do you hold?

We are accredited by CHAS, Safe Contractor, and the National Association of Drainage Contractors, with ISO9001 certification in progress.

Can you repair drains without excavation?

Yes, trenchless methods like drain lining and patching allow repairs without digging, reducing costs and disruption.

How do I book an emergency service?

Call 01788524353 anytime for urgent drain issues; our 24/7 team responds swiftly to minimise property downtime.

Reviews (7)

Write a Review

Shirley Marshall

Dec 31, 2021 Report

We cant recommend Richard and his team highly enough. Less than a week before Christmas and the job was completed within 3 days of the telephone contact! A very thorough and efficient professional company. Dont go anywhere else!

Marcus Humphries

May 22, 2021 Report

Very pleased with how quickly and efficiently this company unlocked my parent's drain. A Sunday call out and someone arrived within 10 minutes of making the call. Highly recommended.

Ben Sullivan

Apr 28, 2021 Report

Thank you Richard and your polite and professional team. We are moving house and needed a camera survey doing requested by our leaders. We received a professional report and a fair price for the remedial works. after stressing the importance of getting this completed to progress with the sale of the house Richard moved some jobs around and managed… to fit us in. I run a building and electrical company @sullivanssolutions @sullivanselectrical and know how difficult it is to move things round and fit in additional jobs on a full diary.This deserves a massive thank you. will use you guys on

Kristy Thompson

Nov 07, 2020 Report

Gave a speedy and friendly response to my enquiry and the problem was fixed within 24hrs - at a good price too. I definitely recommend.

Martin Hurworth

Jan 08, 2020 Report

A large job of relining old pipes - professional team and great quality re-laying and making good afterwards. Highly recommend.

Ellie O'Donnell

Dec 19, 2019 Report

Fantastic company to deal with, literally had no idea what was causing out garden to flood but Richard and his team provided us with a CCTV survey of our drainage system, identified the problem and fixed it with minimal disruption which was fantastic considering we've just had our garden landscaped! Would highly recommend their services

Emily Lewis

Mar 11, 2019 Report

Brilliant service from Richard & his team. Very professional, fairly priced & happy to help. Will definitely only call these guys in future, thanks again!