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14 Years
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Emergency
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Expert Plumbing & Heating Services in Devon
Established in 2012, C R Tonepohl Plumbing & Heating has built a reputation for excellence in domestic plumbing, heating, and gas services across Devon. With over 100 years of combined experience among our team, we specialise in general plumbing, boiler installations, oil and gas systems, bathroom renovations, and landlord gas safety certificates. Our engineers are Gas Safe registered and OFTEC certified, ensuring compliance with the highest industry standards. We prioritise transparent pricing, 24/7 emergency support, and innovative solutions like Lightfoot technology to reduce emissions. Our commitment to quality craftsmanship, customer satisfaction, and sustainable practices has earned us a 9.92/10 rating from 787 reviews.

We offer finance options for boiler installations and provide annual reminders for gas safety checks. Backed by manufacturer warranties up to 10 years, our team delivers reliable, professional service with a focus on safety and efficiency. As a locally rooted business, we treat every home with care and respect, ensuring clear communication from start to finish.
Services
General Plumbing Boiler Installations Gas Safety Certificates Oil Boiler Services Bathroom Renovations Radiator Repairs Landlord Inspections Central Heating Emergency Plumbing System Servicing
Details
  • Year established: 2012
Highlights and features
  • We have over 12 years of experience in domestic plumbing and heating services.
  • Our engineers are Gas Safe registered and OFTEC certified for safety compliance.
  • We use Lightfoot technology to reduce vehicle emissions and enhance road safety.
  • Finance options are available for boiler installations to spread costs.
  • We offer 24/7 emergency plumbing support with rapid response times.
Associations and certifications
  • Gas Safe Register
  • OFTEC
What people say
Best Plumbers in the Area Absolute Plumbing Hero Legend Prompt and Knowledgeable Service Impeccable Workmanship Highly Recommend
Services
General Plumbing
We handle all domestic plumbing needs from leaky taps and pipe repairs to full system installations. Our Gas Safe engineers ensure safe, durable solutions for radiators, valves, and water systems. With transparent pricing and rapid response times, we prioritise minimal disruption to your home.
Boiler Installations
As accredited installers of Worcester, Grant, and Vaillant boilers, we offer 7-10 year warranties on new installations. Our engineers conduct free home surveys to provide fixed-price quotes and efficiency advice. Regular servicing reduces breakdown risks and energy costs.
Gas Safety Certificates
Annual gas safety checks are carried out by Gas Safe registered engineers to meet legal requirements. We issue official Gas Safety Records and recommend simultaneous boiler servicing. Customers receive yearly reminders to maintain compliance.
Oil Boiler Services
OFTEC-certified engineers service and install oil boilers across Devon. We handle pressure jet appliances, tank installations, and LPG systems. Our expertise ensures efficient, compliant solutions for properties without mains gas access, particularly on Dartmoor.
Bathroom Renovations
From budget updates to luxury bathroom installations, we manage full renovations using trusted tradespeople. Our in-house project manager ensures smooth coordination while maintaining respect for your property throughout the process.
People
Carl C R Tonepohl Plumbing & Heating
Director
With over 12 years leading C R Tonepohl Plumbing & Heating, Carl oversees operations and quality standards. His leadership focuses on sustainable practices and customer-centric service delivery across Devon's communities.
Tom
Breakdown Service Engineer
Tom specialises in urgent plumbing repairs, known for meticulous workmanship. Customers praise his reliability and expertise in resolving complex issues promptly, earning him recognition as a 'plumbing hero'.
Matt
Plumbing & Installation Engineer
Matt delivers first-class bathroom installations and boiler services. His courteous approach and technical skill have garnered exceptional feedback, including being described as 'the best plumber we've ever had'.
Simon
Installation Manager
Simon coordinates complex installations with precision, ensuring adherence to safety protocols. His management ensures seamless project execution from initial survey to final commissioning.
Neil
Senior Engineer
Neil provides expert troubleshooting for heating systems, combining technical knowledge with customer-focused communication. His 15+ years in the field reinforce C R Tonepohl Plumbing & Heating's commitment to skilled service delivery.
Questions
What areas do you cover?
We serve Newton Abbot, Ashburton, Torquay, Paignton, Dartmoor, and surrounding Devon areas with prompt plumbing and heating support.
Do you provide emergency plumbing services?
Yes, we offer 24/7 emergency callouts for urgent plumbing issues with rapid response times across Devon.
Are your engineers certified?
All engineers are Gas Safe registered and OFTEC certified, ensuring compliance with strict industry safety and quality standards.
Can I finance a new boiler?
Yes, we offer flexible finance options to spread boiler installation costs with competitive terms available.
How often should boilers be serviced?
Annual servicing is recommended to maintain efficiency, safety, and warranty validity for both gas and oil boilers.
Reviews (7)
Colin Roberts
Jan 07, 2022 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Always helpful and responsive. Work of the highest quality. Thanks for rescuing us again!
Service:Pipe repair
Katrina Doughty
Dec 05, 2021 Report
First time using this company for annual boiler service. Very pleased with service provided, friendly, professional staff from the office staff to the engineer. Kept informed all way through process from confirmation of appt a few days before to call from engineer re eta on day of appt. No hesitation in recommending this company and will definitely use again.
Steven Shirley
Dec 05, 2021 Report
Positive:Professionalism,Punctuality,Responsiveness
Immediate response, came within the hour as promised and fixed the problem in no time. Highly recommended.
Service:Pipe repair
Brian Miller
Nov 25, 2021 Report
Positive:Quality
Wonder service site left emaculet would recommend them to anyone thank you
Service:Boiler installation
Daniel Furneaux
Nov 02, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Prompt, professional and affordable. I expected a service and that was delivered, but I also received advice that you dont get from other companies on how to better warm my house. All delivered in a friendly manner.
Sarah Donovan
Sep 29, 2021 Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I've used Tonepohl plumbers a few times now, and I don't think I'd use anyone else. As with previous visits, the plumber (Tom) that came round to fix my leak was prompt, friendly, professional and efficient. He was also very tolerant of my dog 'helping' the whole process. Highly recommended.
Service:Leak investigation and repair
Alex Levy
Jul 20, 2021 Report
From diagnosis to repair was less than a week, which is impressive given Tonepohl have suffered from the 'pingdemic' and this was only a minor leak that had developed over a number of years. We received an excellent, professional job carried out by a very competent, properly trained and tidy craftsman. He was able to diagnose the problem quickly and without taking up flooring. This is the second time we've had them round for various plumbing work and they are, without qualification, quite excellent. 10 out of 10.