Business Details
18 Years
experience
Emergency
services
Expert Off-Mains Drainage Solutions in Sussex
Boxall Ward was established in 2008 to provide expert installation and maintenance of private off-mains drainage systems across Sussex and the Southeast. With over 20 years of combined experience in groundworks and drainage, our team delivers comprehensive solutions including sewage treatment plants, septic tanks, and land drainage systems. We hold partnerships with industry-leading manufacturers to ensure compliance with Environment Agency regulations while maintaining high standards of workmanship.Our dedicated service division, established in 2012, offers maintenance agreements to guarantee system efficiency and environmental compliance. Through decades of collective expertise, we provide tailored solutions for domestic and commercial properties while maintaining a strong reputation for quality and reliability.
Services
Off-Mains Drainage Installation
Septic Tank Surveys
Sewage Treatment Plant Servicing
Land Drainage Solutions
Groundworks
Details
- Year established: 2008
Highlights and features
- We offer 20+ years of specialist drainage experience
- Our team includes British Water-certified engineers
- We guarantee Environment Agency compliance assurance
- We provide comprehensive maintenance and repair packages
- We deliver proven solutions for domestic and commercial properties
Associations and certifications
- British Water
What people say
Excellent work
Highly recommended
Minimal disturbance
Reliable service
Expert compliance guidance
Services
Off-Mains Drainage Installation
We design and install complete off-mains drainage systems including sewage treatment plants and septic tanks. Our services cover system design, excavations, electrical installation, and final landscaping. All installations comply with Environment Agency discharge requirements. We serve both domestic and commercial properties across Sussex and the Southeast.
Sewage Treatment Plant Servicing
Our British Water-certified engineers provide annual maintenance and servicing of sewage treatment plants. Services include effluent quality testing, compliance checks, and parts replacement. We offer service agreements with discounted rates and reduced emergency call-out fees to ensure system longevity.
Land Drainage Solutions
We implement land drainage systems to prevent flooding in agricultural, residential, and commercial properties. Using modern equipment, we install trenching, ditching, and soakaways to manage surface water effectively while minimising environmental disruption.
Septic Tank Compliance Checks
We conduct specialist compliance checks for septic tanks during property sales. Our assessments determine whether systems meet Environment Agency regulations, providing clear reports and compliance solutions to facilitate property transactions without costly full drainage surveys.
Groundworks
Our groundworks services include culvert installation, fencing, paving, and concrete path construction. We undertake both domestic and commercial projects with attention to detail in landscaping and structural integrity, ensuring long-term functionality and aesthetic appeal.
People
Andrew Boxall
Director
With 27 years' experience in drainage and groundworks, Andrew established Boxall Ward in 2008. He personally oversees installations and compliance assessments, leveraging expertise from over 500 private drainage system projects to ensure technical excellence and client satisfaction.
Ruth Ward
Office Manager
Ruth manages company administration and accounting for both Boxall Ward Limited and its service division. She coordinates operational logistics and client communications from the Steyning office, ensuring smooth business operations since 2008.
Andrew Dargan
Service Engineer
A British Water-certified engineer with 25+ years' drainage experience, Andrew performs maintenance and repairs. He provides technical expertise for system servicing while ensuring compliance with environmental regulations through regular inspections and effluent testing.
Steven King
Service Engineer
Steven coordinates servicing operations and maintenance works. As part of our three-engineer team, he ensures timely service delivery while maintaining system efficiency and regulatory compliance for clients across Sussex and surrounding counties.
Matthew Boxall
Service Engineer
Matthew completes our service team with specialist knowledge of sewage treatment plant maintenance. He performs routine inspections, emergency repairs, and compliance testing while providing technical support for system optimisation and longevity.
Questions
What areas do you cover?
We operate across West Sussex, East Sussex, Surrey, Hampshire, and Kent, providing drainage solutions for both domestic and commercial properties.
Are your engineers certified?
Yes, our service team holds British Water certifications, ensuring compliance with industry standards for sewage treatment plant maintenance and installation.
Do you offer emergency services?
Yes, we provide emergency call-outs for drainage system failures with reduced fees for service agreement holders.
How often should septic tanks be serviced?
Annual servicing is recommended to maintain system efficiency and comply with Environment Agency regulations for private drainage systems.
Can you help with property sales?
Yes, we offer septic tank compliance checks specifically for property transactions, providing cost-effective assessments compared to full drainage surveys.
Do you install modern sewage treatment plants?
Yes, we supply and install Matrix CLF sewage treatment plants ranging from 6 to 200 population equivalents with tailored discharge options.
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