Business Details
42 Years
experience
Your Trusted Partner for Window & Door Solutions
Established in 1984, we are a trusted family-run business dedicated to delivering premium windows and doors across Bristol. With over four decades of experience, our commitment to quality products and installations has earned us a reputation as the city's favourite window and door company. Our team of skilled professionals combines traditional craftsmanship with modern technology to provide energy-efficient solutions tailored to homeowners' needs. Every installation is backed by a 10-year insurance-backed guarantee, reflecting our confidence in the durability and performance of our products. Our state-of-the-art showroom on Hengrove Way allows customers to explore full-size displays of uPVC, aluminium, and composite options in a no-pressure environment.We maintain FENSA certification for eligible installations, ensuring compliance with building regulations while offering peace of mind to our clients. Through organic growth, we've trained and employed over 30 local staff members who embody our values of honesty, expertise, and exceptional customer service. Our dual-screen visualisation software helps clients design their ideal windows and doors during free home or showroom appointments. With thousands of five-star reviews across platforms, we continue to set industry standards through our transparent pricing, comprehensive aftercare, and innovative product range that includes casement windows, bifold doors, and vertical sliding sash designs.
Services
uPVC Casement Windows
Composite Doors
Bifold Doors
Double Glazed Units
Secondary Glazing
Details
- Year established: 1984
Highlights and features
- 40 years of local window and door installation expertise
- FENSA-certified installations meeting strict building regulations
- 10-year insurance-backed product and workmanship guarantees
- Free visualisation software for custom design planning
- Award-winning customer service with 5,348+ five-star reviews
Associations and certifications
- FENSA
- Installsure
What people say
Fantastic service
Faultless experience
Professional, on time
Smooth, stress-free
Standout company
Services
uPVC Casement Windows
Our Profile 22 uPVC casement windows combine modern efficiency with high security features. Customisable designs ensure perfect fit for any property while maintaining exceptional durability. These energy-efficient windows help reduce heating costs through superior insulation properties.
Composite Doors
Available in foam core, timber core, and Smart aluminium designs, our composite doors offer maximum security and thermal efficiency. Each door combines multiple materials for enhanced strength while maintaining aesthetic appeal with various finish options.
Bifold Doors
Smart Visofold Slim 1000 aluminium bifold doors create seamless indoor-outdoor living spaces. Engineered for smooth operation with excellent thermal performance, these doors maximise natural light while maintaining energy efficiency throughout the year.
Double Glazed Units
High-performance double glazed units feature advanced thermal insulation to reduce energy bills. Argon gas filling and low-emissivity glass combine to create comfortable living environments while minimising external noise pollution in Bristol properties.
Secondary Glazing
Cost-effective secondary glazing solutions enhance thermal efficiency in period properties. Retain original window features while improving insulation through custom-fitted additional panes that complement existing window frames.
Questions
What window and door options are available?
We offer uPVC, aluminium, and composite options including casement windows, bifold doors, vertical sliding sash windows, and secondary glazing solutions tailored to Bristol properties.
Are installations FENSA certified?
All eligible installations come with FENSA certification, ensuring compliance with building regulations without requiring separate council approval.
Do you provide guarantees?
Every installation includes a 10-year insurance-backed guarantee covering both products and workmanship for complete peace of mind.
Can I visualise products before purchasing?
Our dual-screen software allows customers to design and visualise their chosen windows and doors during free home or showroom appointments.
How do I book a consultation?
Schedule free home visits or showroom appointments online through our website, or contact us directly at 0117 966 9998 for immediate assistance.
What areas do you serve?
While based in Bristol, we serve clients across the surrounding areas with professional window and door installation services.
Reviews (4)
Bob Hedge
Jan 25, 2022
Report
Great service throughout from Caddy Windows. Very helpful at quotation stage and no annoying sales tactics you see from some firms. They clearly laid out the timeline and came in a week earlier than expected. The fitters, Kieran and Ben, were efficient and friendly. They did a great job and tidied up well after themselves. Were very happy with our new windows.
Adam Wells
Jan 22, 2022
Report
Positive:Professionalism,Punctuality,Quality,Value
Scott and James did a great job replacing all my windows and doors. Arrived nice and early, worked though and left everything how I expected. Thanks a lot!
Services:Door installation,Window installation
Scott and James did a great job replacing all my windows and doors. Arrived nice and early, worked though and left everything how I expected. Thanks a lot!
Services:Door installation,Window installation
Claudia Gutierrez
Jan 08, 2022
Report
Bought a number of years ago, installation was good, customer service not so good.
Rubber seal of glass panel failed they changed but left with two different colour glass panels, original has gone yellow and new one is clear. Also the colour of the door has faded, I have contacted customer service a number of times and nothing gets done. Now all rubbers seals of the other panels (total of 4)are failing and I cant get any answers or solutions from anyone. So the whole look of our front door looks very poor.
Rubber seal of glass panel failed they changed but left with two different colour glass panels, original has gone yellow and new one is clear. Also the colour of the door has faded, I have contacted customer service a number of times and nothing gets done. Now all rubbers seals of the other panels (total of 4)are failing and I cant get any answers or solutions from anyone. So the whole look of our front door looks very poor.
David Altabev
Nov 20, 2021
Report
Let's start with the good.The windowsand doors (manufactured by someone else) look fantastic and really lift my home! Lots of compliments from my neighbours already. The installers (sub-contractors) were great, really friendly and clean.
However, everything to do directly with Caddy was painful. The quoting process was a shambles. In between having quotes updated, and then choosing a combination of upvc sash and casement, they forgot to put on installation costs despite having visited the property twice and made it look like the installation costs were as part of the window price. In one revision
However, everything to do directly with Caddy was painful. The quoting process was a shambles. In between having quotes updated, and then choosing a combination of upvc sash and casement, they forgot to put on installation costs despite having visited the property twice and made it look like the installation costs were as part of the window price. In one revision
