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Trusted Carpet Cleaning Association in the UK
Established in 1968, the National Carpet Cleaners Association (NCCA) stands as the sole nationally recognised trade association dedicated to professional carpet, upholstery, and floor cleaning standards. Our mission focuses on maintaining industry excellence while safeguarding customer interests through rigorous training programmes and a strict Code of Practice. With over 600 member companies across the UK and internationally, we ensure technicians hold recognised qualifications, maintain comprehensive insurance, and adhere to ethical business practices. Our members specialise in diverse disciplines including water damage restoration, leather treatment, and textile pest control, supported by industry-leading suppliers and partners.

Through continuous professional development and collaboration with organisations like the British Cleaning Council and IICRC, we uphold our commitment to 'Service with integrity' while advancing industry standards. The association's governance by CEO Dave Wheadon and dedicated office team guarantees impartial focus on member support and consumer protection.
Services
Carpet Cleaning Curtain Cleaning Hard Floor Restoration Leather Cleaning Rug Cleaning Upholstery Cleaning Carpet Repair Water Damage Restoration Insect Treatment Carpet Protection
Details
  • Year established: 1968
Highlights and features
  • Established in 1968 as the industry's sole national trade association
  • Over 600 insured and qualified member companies across the UK and overseas
  • Comprehensive training programmes with industry-recognised qualifications
  • Strict Code of Practice ensuring fair pricing and consumer protection
  • Specialist services covering fire damage restoration and textile pest control
Associations and certifications
  • British Cleaning Council
  • IICRC
  • TrustMark
What people say
Great course Informative training Professionally confident Excellent foundation Up-to-date knowledge
Services
Carpet Cleaning
Professional carpet cleaning services using industry-approved methods and equipment. Our certified technicians ensure deep cleaning while maintaining fabric integrity. Ideal for residential and commercial properties requiring hygiene maintenance and stain removal.
Water Damage Restoration
Specialist water damage restoration following flooding or leaks. Members employ advanced extraction and drying techniques to prevent mould growth and structural damage. Includes comprehensive assessment and insurance-compliant documentation.
Upholstery Cleaning
Professional upholstery cleaning for domestic and commercial furniture. Technicians use appropriate solutions for various fabric types, removing stains while preserving material quality and appearance.
Textile Pest Control
Specialist textile insect pest control services targeting moths and beetles. Members use environmentally responsible treatments to protect carpets and fabrics from infestation damage while ensuring occupant safety.
Hard Floor Restoration
Comprehensive hard floor cleaning and restoration services for stone, tile, and wood surfaces. Includes deep cleaning, sealing, and polishing to restore original appearance and extend surface lifespan.
People
Dave Wheadon
CEO
Dave Wheadon leads the National Carpet Cleaners Association with over 20 years' industry experience. He oversees strategic direction and daily operations while maintaining strong supplier relationships and member support systems.
Questions
How do I find a certified carpet cleaner in my area?
Use our online 'Find a Cleaner' tool to search by postcode and service type, with filters for distance and reviews.
What training courses do you offer?
We provide specialist training in carpet cleaning, upholstery restoration, water damage recovery, and pest control with both practical and theoretical components.
Are your members insured?
All NCCA members must maintain comprehensive insurance coverage for their cleaning operations as part of our membership requirements.
What is your Code of Practice?
Our Code of Practice covers fair pricing, service standards, complaints procedures, and consumer protection to ensure consistent quality across all member services.
How can I join the NCCA?
Visit our membership page to review requirements and application process for professional carpet cleaning technicians and businesses.
Reviews (5)
Melissa Biggs
Nov 05, 2021 Report
A MASSIVE SHOUT-OUT TO A MR MARK ASHFORD, WHO DONE A FABULOUS JOB CLEANING MY CARPETS TODAY 🙂👍👍👍. THEY LOOK BRAND NEW..! ITS LOOKS LIKE IT HAS JUST BEEN LAYED DOWN...!! IM SO PLEASED, THE SMELL IS DEVINE AND CRISP. YOU CAN SEE THE PRIDE HE TAKES IN HIS WORK, MY CARPETS IS GLEAMING/LOVELY.🤩🤩. THANK YOU VERY MUCH, I WILL CERTAINLY CALL AGAIN. ABSOLUTELY.🙂👍😊🙂👍😊🤩🙂😊👍🤩🙂😊👍 ONE MEGA HAPPY CUSTOMER 😊 😀 ❤
Tile Cleaning Agents Ltd
Oct 06, 2020 Report
I could never have started my business successfully without the training and continual support provided by the NCCA.
Euan Wallace
Aug 28, 2019 Report
I had Paul Cowie (COWIE CARPET CLEANERS CCC Inverurie Scotland) round to do a hallway, bedroom and living room carpet today. Having being disappointed with the results of another local cleaning company whom spent less than 1 hour doing 2 of the 3 carpets paul did. I can say nothing more than Wow!! the carpets are like new! this is due to a man that… has a passion for his work! Paul spent almost 7 hours cleaning carpets to the highest of standards! being light coloured carpets I was dubious of the fact that they would "come back"! excellent work from a man that is dedicated and passionate
Liz Webb
Mar 20, 2019 Report
Moor 2 Shore were recommended by Carpet Connection in Helston and what a recommendation it was! Darren and his wife run the business and provide a fantastic service from start to finish. Our carpets look and feel brand new and we’re totally chuffed. Can’t stop admiring the result!
Mike Spragg
Dec 29, 2018 Report
Tony Stewart of Adchem spent 9 hours stripping & sealing our local Church Hall floor and brought about a fantastic improvement. The floor is now as good as new. Thank you Tony.