Business Details
26 Years
experience
Trusted Heating & Electrical Services in Southampton
Established in 2000, RFW has built a reputation for delivering reliable, high-quality heating and electrical services across Hampshire and surrounding areas. With over 25 years of combined experience, our Gas Safe registered engineers prioritise customer satisfaction through expert workmanship, clear communication, and a commitment to safety. We serve both domestic and commercial clients, offering tailored solutions for boiler installations, electrical systems, and renewable energy technologies. Our nationwide commercial services extend to major clients like Nandos and Starbucks, while domestic services cover a 30-mile radius. Accredited by industry bodies and authorised by the Financial Conduct Authority, we combine technical expertise with flexible, customer-focused approaches.Our team of qualified professionals ensures every project meets exacting standards, from initial consultation to completion. We maintain transparency in operations, offering financing options through Novuna Personal Finance, and uphold a 14-day cooling-off period for consumer protection. With a focus on energy efficiency and innovation, we help clients reduce carbon footprints through solar panels and heat pump installations. Regular boiler servicing and Landlord Gas Safety Certificates further demonstrate our comprehensive service portfolio. Backed by 5-star reviews and a 12-year guarantee on selected Worcester Bosch boilers, we remain committed to evolving with industry advancements while maintaining core values of quality, integrity, and trust.
Services
Boiler Installations
Electrical Services
Renewable Energy
Commercial Heating
Gas Safety Certificates
Details
- Year established: 2000
Highlights and features
- We have 25+ years of combined experience in heating and electrical services
- Our Gas Safe registered engineers prioritise safety and technical excellence
- We offer nationwide commercial services for major clients
- Accredited financing options available through Novuna Personal Finance
- We provide 12-year guarantees on selected Worcester Bosch boilers
Associations and certifications
- Gas Safe Register
- Worcester Accredited Installers
- Financial Conduct Authority
What people say
5 star Reviews
Polite and respectful engineers
Prompt and efficient work
Would use again
Thorough service
Services
Boiler Installations
We specialise in modern boiler installations that enhance energy efficiency and reduce heating bills. Our Worcester Bosch accredited engineers offer 12-year guarantees on selected models, with quiet Mark-certified options for domestic environments. All installations include comprehensive safety checks and compliance documentation.
Electrical Services
From domestic rewires to commercial electrical systems, our qualified engineers deliver safe, code-compliant installations. Services include fault finding, PAT testing, and security lighting, with 23 years' experience ensuring reliable power distribution for residential and business clients.
Renewable Energy
Our renewable energy services reduce carbon footprints through solar panels and heat pump installations. Ground source systems harness constant underground temperatures, while solar thermal systems provide 50-70% of hot water needs, integrating seamlessly with existing boiler systems for optimal efficiency.
Commercial Heating
We provide scalable heating solutions for commercial properties, including LTHW systems and warm air curtains. Our engineers service major clients nationwide, offering design-build consultancy and 24/7 support for critical business operations in retail, hospitality, and education sectors.
Gas Safety Certificates
Our Gas Safe registered engineers conduct annual CP12 inspections for landlords, ensuring legal compliance and tenant safety. We provide certified documentation for all gas appliances, with emergency repair services available to maintain continuous compliance.
People
Richard Wagstaffe
Managing Director
With over 25 years in the industry, Richard leads RFW's strategic direction, combining technical expertise with customer-focused management to maintain high service standards across all operations.
Ryan Wagstaffe
Director
Ryan oversees daily operations and client relations, ensuring projects meet quality benchmarks while maintaining RFW's commitment to innovation and technical excellence in mechanical and electrical systems.
David Parker
Director
David specialises in commercial project delivery, managing large-scale contracts for national clients while ensuring adherence to safety regulations and energy efficiency standards across all installations.
Charlie Wagstaffe
Engineer
Charlie provides hands-on technical expertise for domestic installations, focusing on boiler systems and renewable energy solutions while maintaining RFW's reputation for meticulous workmanship and customer care.
Questions
Do you offer financing options for boiler installations?
Yes, we provide flexible financing through Novuna Personal Finance, including 0% interest options and deposit plans with up to 12-year guarantees on selected Worcester Bosch boilers.
Are your engineers qualified and accredited?
All our engineers are Gas Safe registered and Worcester Accredited Installers, with regular training to maintain compliance with current safety regulations and industry standards.
What areas do you cover for domestic services?
We serve Hampshire and surrounding areas within a 30-mile radius of Southampton, including Basingstoke, Guildford, and parts of Surrey, with nationwide commercial service availability.
Can landlords obtain gas safety certificates?
Yes, we provide Landlord Gas Safety Certificates (CP12) through our Gas Safe registered engineers, with annual inspections to ensure legal compliance and tenant safety.
What renewable energy solutions do you provide?
We install solar thermal systems, ground source heat pumps, and air source heat pumps, helping clients reduce carbon footprints while maintaining efficient heating and hot water supply.
Do you offer emergency repair services?
While we don't advertise 24/7 emergency services, we prioritise prompt diagnostics and repairs for boiler and electrical faults during standard working hours, with scheduled out-of-hours support available for commercial clients.
Reviews (5)
Silver Surfer
Oct 19, 2021
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Requested service and to inspect and advise on loss of pressure issue. Engineer serviced boiler and said its fine but had to point out the leak when the heating system is on and suggested the PRV or diaphragm was faulty. Engineer said they would find out the cost of parts and let me know. Paid the service bill promptly and reminded them that the repair was still outstanding. No response. Emailed them again 4 weeks later and still no response. Very poor.
Matt Bryant
Jun 22, 2021
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Richard and the team provided an excellent service from the moment they arrive to quote, until the job was done and beyond. The time and patience they allowed when quoting for the mew boiler system really enforced that they were the right choice and the work was completed impeccably.
Thoroughly recommend!!
Thoroughly recommend!!
Matthew Lemon
Jun 14, 2021
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The whole process of RFW working on our boiler was excellent. After calling the office, who were very helpful and proactive , an engineer was arranged to come out and fix our boiler. The enginner turned up on time and was very courteous, Our boiler was fixed with no problems at all
10/10 service and i would highly recommend RFW
10/10 service and i would highly recommend RFW
Carole Trainor
Oct 31, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Have been using RFW for a few years and have always found them to be very reliable and professional. Recently, my elderly father has been having problems with his boiler and other plumbing troubles, all issues were resolved quickly and nothing was too much trouble for them. I would highly recommend them.
Have been using RFW for a few years and have always found them to be very reliable and professional. Recently, my elderly father has been having problems with his boiler and other plumbing troubles, all issues were resolved quickly and nothing was too much trouble for them. I would highly recommend them.
Luke Kington
Sep 15, 2020
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Positive:Professionalism,Quality,Responsiveness,Value
I've used RFW for a few years now from a simple boiler service to fitting of a new boiler. I have nothing but praise for them. The guys are always polite and curteous and leave the job tidy and Richard and Nicki are always quick to respond. Essentially they are highly recommended.
I've used RFW for a few years now from a simple boiler service to fitting of a new boiler. I have nothing but praise for them. The guys are always polite and curteous and leave the job tidy and Richard and Nicki are always quick to respond. Essentially they are highly recommended.
