Business Details
15 Years
experience
Emergency
services
Expert Boiler Installations & Heating Services in Derby
Established in 2011, S O'Brien Heating Solutions has built a reputation as a trusted provider of boiler and heating services across Derby and Derbyshire. Our Gas Safe registered engineers specialise in boiler installations, servicing, and repairs, delivering solutions that prioritise efficiency, safety, and customer satisfaction. With accreditation as Ideal Installers, we combine technical expertise with a commitment to professionalism, ensuring every jobfrom residential boiler replacements to commercial heating systemsis completed to the highest standard.Our teams dedication to 'manners costing nothing' ensures respectful, transparent communication and meticulous attention to client needs. Backed by 5/5 Google reviews, we serve homeowners and landlords with tailored Home Protect Plans, offering peace of mind through annual servicing and breakdown coverage. From emergency repairs to energy-efficient upgrades, our focus remains on reliable service, competitive pricing, and long-term client relationships, reflecting our deep understanding of local heating requirements and industry best practices.
Services
Boiler Installations
Servicing
Repairs
Commercial Services
Home Protect Plans
Details
- Year established: 2011
Highlights and features
- We have over 13 years of experience in boiler and heating solutions.
- Our engineers are Gas Safe registered and Ideal Accredited Installers.
- We offer 24/7 emergency repair services with same-day response.
- Our Home Protect Plans include annual servicing to maintain warranties.
- 5/5 Google reviews highlight our professionalism and customer care.
Associations and certifications
- Gas Safe Register
- Ideal Accredited Installers
What people say
Excellent service
Courteous engineers
Professional job
Highly recommend
Peace of mind
Services
Boiler Installations
We supply and install energy-efficient gas and LPG boilers from leading brands like Baxi and Ideal. Modern boilers reduce energy bills, operate quietly, and integrate with smart controls for remote management. Our Gas Safe engineers ensure precise installation, compliance, and hydrogen-ready compatibility, tailored to home size and heating needs.
Boiler Servicing
Regular servicing extends boiler lifespan, maintains warranties, and ensures safety. Our engineers perform comprehensive checks for faults, carbon monoxide leaks, and efficiency, cleaning components and providing a safety checklist. Annual servicing is included in all Home Protect Plans.
Emergency Repairs
We respond to boiler emergencies within 24 hours, diagnosing and repairing faults to restore heating. Services cover all boiler types, with fixed-cost diagnostics and a 30-day workmanship warranty. Repairs prioritise minimal disruption and long-term reliability.
Home Protect Plans
Our affordable monthly plans cover boiler, central heating, and plumbing breakdowns. Options include essential repairs, full system cover, and landlord-specific packages with Gas Safety Certificates. Plans ensure annual servicing and predictable budgeting.
Commercial Services
Tailored solutions for schools, offices, and warehouses, including installations, servicing, and compliance checks. DBS-checked engineers provide scheduled maintenance and emergency repairs, ensuring operational continuity and adherence to safety regulations for commercial properties.
Questions
How long does a boiler installation take?
Installations typically take 6–10 hours, depending on system complexity and home requirements.
Do you offer emergency repair services?
Yes, we respond to emergencies same day or next, prioritising urgent heating needs.
Are your engineers Gas Safe registered?
All our heating engineers are Gas Safe registered and Ideal Accredited Installers.
Can I get a boiler service without a protection plan?
Yes, standalone services are available, though plans offer cost savings and annual coverage.
What payment options are available for services?
We accept card payments and offer fixed pricing with no hidden fees for all services.
Do you provide guarantees on repair work?
We offer a 30-day workmanship warranty and 12-month parts warranty on all repairs.
Reviews (6)
Michael Jones
Jan 02, 2022
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Tim Barker was our engineer today. He was prompt and polite when he got to the property. Nice friendly and knowledgeable dude. Full check complete and boiler all good to go! Thank you
Gill Brimson
Dec 17, 2021
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I was extremely impressed with the engineers attitude and felt he went over and above, great service, I would highly recommend!
Leonie Belz
Dec 15, 2021
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Very poor experience & customer service overall. The engineer arrived and was rather unfriendly and not communicating. After having left and not having given a proper debrief in which he could have flagged any issues, we then received a call from British Gas a few days later advising that a recall was needed. Apparently, the engineer didn't have the proper equipment needed to conduct the full annual boiler service (but didn't tell us about this). Took us an hour on the phone to figure out what had happened, and get to the bottom of this. Terrible service, not a company that BG should be working
David Taylor
Dec 01, 2021
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Had a new boiler fitted at weekend by this company after our old boiler packed up after 14 years. Really pleased with the way they handled everything for us from start to finish. Many thanks to Steve Stuart and the rest of Company
Oscar Beard
Nov 22, 2021
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ZERO STAR WORTHY - Use at your peril - Do not adhere to time schedules set by British Gas - send texts indicating an all day appointment when an agreed time slot had been made. Have not shown up 3 times - if you value your time avoid - cannot comment on their work as they dont appear to do any.
Tim Bestwick
Nov 04, 2021
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My boiler is around 15 years old, and has been serviced annually by British Gas via one of their Service Plans, each year the engineer taking just over an hour to complete the job. This year BG outsourced my service to S O'Brien Heating Solutions and the work took just over 15 minutes. I'm awarding 3 stars as the engineer from S O'B was great at communicating why he was late, he was polite and appeared very efficient, but I am unsure as to how he managed to do the work in around a quarter the time which British Gas usually take, hence just 3 stars.
