Business Details
19 Years
experience
Integrated Heating & Energy Solutions
WilSon Energy, established in 2007 and based in Newark, Nottinghamshire, is a leading provider of integrated heating, metering, and billing solutions across the UK. We specialise in Heat Interface Units (HIUs), smart metering systems, and comprehensive billing services tailored for residential and commercial developments. Our expertise extends to designing and commissioning district heating networks, ensuring compliance with The Heat Network (Metering and Billing) Regulations 2014. We partner with industry leaders to deliver energy-efficient, future-proof systems, supported by a dedicated team of engineers and a nationwide service network.Our commitment to innovation is demonstrated through advanced technologies like self-healing communication networks and cloud-based data collection. With over 50,000 HIUs installed, we combine technical excellence with customer-centric support, offering maintenance contracts, spare parts, and tailored energy management solutions. Our teams deep understanding of heat networks ensures optimal performance, regulatory compliance, and tenant satisfaction, positioning us as a trusted partner in sustainable energy solutions.
Services
Heat Interface Units
Smart Metering
Billing Services
Maintenance Contracts
Underfloor Heating
Data Collection
HVAC Installation
Energy Efficiency
Meter Verification
Remote Monitoring
Details
- Year established: 2007
Highlights and features
- We offer 15+ years of experience in heat network design and HIU installation.
- Our systems comply with Ofgem and Heat Network Regulations 2014.
- Nationwide installation, commissioning, and maintenance services available.
- We provide tailored billing solutions with ENE 3 compliant displays.
- Exclusive UK distributor for KaMo and KVM Energy HIU spare parts.
Services
Heat Interface Units
WilSon Energy provides high-quality Heat Interface Units (HIUs) designed for residential and commercial heat networks. These units ensure efficient decentralised hot water and heating distribution while maintaining compliance with UK regulations. Our HIUs are low-maintenance, pre-wired, and compatible with various metering systems, offering reliable performance for new builds and refurbishment projects.
Smart Metering
Our smart metering solutions include advanced electricity, water, gas, and heat meters integrated with data collection networks. These systems enable real-time monitoring, remote control, and compliance with Ofgem standards. Designed for multi-utility applications, they support pay-as-you-go billing and energy efficiency management across residential and commercial properties.
Billing Services
WilSon Energy offers tailored billing and bureau services for heat networks, including credit, monthly, or mixed billing models. Our systems feature ENE 3 compliant displays, tenant portals, and multi-channel payment options. We validate bills, analyse historical data, and identify optimal energy contracts to reduce costs for property managers and landlords.
Maintenance Contracts
We provide nationwide maintenance and support for HIUs, metering systems, and plant room equipment. Our services include planned preventative maintenance, emergency repairs, and spare parts supply. With dedicated engineers and a comprehensive stock of category-one spares, we ensure system longevity and tenant satisfaction through regular servicing and performance optimisation.
Underfloor Heating
Our underfloor heating solutions combine stainless steel or plastic manifolds with control systems for residential and commercial buildings. Designed for easy installation and low operational costs, these systems integrate with district heating networks and offer zoned temperature control. Pre-assembled options and custom cabinets ensure seamless deployment in new and existing developments.
Questions
What heating solutions does WilSon Energy offer?
We provide Heat Interface Units (HIUs), underfloor heating systems, and district heating network components for residential and commercial developments.
Do you supply smart metering systems?
Yes, we offer smart metering solutions for electricity, water, gas, and heat, integrated with data collection and billing platforms.
Are your systems compliant with UK regulations?
All our systems meet The Heat Network (Metering and Billing) Regulations 2014 and Ofgem requirements for energy efficiency and billing accuracy.
Do you provide maintenance services?
Yes, we offer nationwide maintenance, servicing, and spare parts for HIUs, metering systems, and plant room equipment.
Can you support pay-as-you-go billing?
Our billing systems include pay-as-you-go options with remote control capabilities and tenant portals for flexible energy management.
Where are you based?
We operate from Unit 7 Mayden Business Park, Newark, Nottinghamshire, NG24 2EU, serving clients nationwide.
Reviews (7)
Sixtus
Jan 08, 2024
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The worse energy provider so far, avoid them or you will be issued an estimated billing for the period you utilising their services.
S. K.
Aug 18, 2021
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They respond promptly and in detail to all my queries, and their resolution to an issue I had went quickly and smoothly.
Wladimir Kraus
Jul 16, 2021
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One of the friendliest and most efficiently run companies I have ever experienced. Outstanding billing support. Staff is just awesome--very friendly, helpful and professional. Had great pleasure working with Rosanne D.
Nikita Miranda
Jun 23, 2021
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Appreciate the quick response and resolution provided by Ms. Sophie Hunt of Wilson Energy Ltd in respect to the billing services.
Katerina Felton
Mar 25, 2021
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I have dealt with Sophie Hunt (Billing and Bureau) on many occasions. She is so efficient and I always get response within minutes - thank you Sophie. Having dealt with a few utility companies and I also have to say that their bills are so clear and easy to understand.
Yul Kim
Mar 05, 2021
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I found the customer service to be very helpful. It really does contrast with those other providers with automated call services and you have to wait like 30 min just to speak to a real person. Thank you Kimberly and Rosanne for your help.
Dean Smith
Jan 23, 2021
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Wilson energy are extremely efficient whenever I have a query the issue is resolved forthwith. Especially Sophie who I have dealt with directly, Sophie is fantastic and always willing to help and nothing is too much trouble. Overall great service. Highly recommended.
