Business Details
18 Years
experience
Your Trusted Builders' Merchant in Norwich
Established in 2008, we are an independent award-winning builders' merchant dedicated to providing high-quality construction materials and expert advice. Our extensive product range caters to house builders, groundworkers, landscapers, DIY enthusiasts, and the general public. With over 50 years of combined industry experience, our knowledgeable team ensures every customer receives tailored support and solutions. Operating across East Anglia from our head office in Norwich and depots in Attleborough, Colchester, Newmarket, and Sleaford, we pride ourselves on quality, value for money, and exceptional service.Our diverse fleet of delivery vehicles guarantees timely and efficient service, setting us apart from competitors. We maintain deep stock levels to meet fast-moving project demands while offering a customer-centric approach that treats every client with equal care and attention. Our commitment to innovation and customer satisfaction has earned us recognition as a multi-award-winning company in building and civil construction.
Services
Paving & Landscaping
Bricks & Blocks
Insulation & Plasterboard
Drainage
Decorative Aggregates
Timber
Commercial Paving
Fencing & Sleepers
Roof Windows
Roofing
Details
- Year established: 2008
Highlights and features
- We share an industry experience of over 50 years and understand customer needs.
- We are synonymous with quality, value for money, and customer satisfaction.
- We treat every customer with equal care and attention regardless of scale.
- Our in-depth stock and knowledgeable staff meet high demands of fast-moving projects.
- Our diverse fleet of vehicles provides unbeatable service and competitive edge.
What people say
Huge selection of paving
Staff really helpful
Competitive price
Amazing job
Beyond helpful
Services
Paving & Landscaping
We offer extensive paving solutions including porcelain, natural stone, and concrete ranges. Our display areas and onsite experts help customers select materials that transform outdoor spaces. Suitable for residential and commercial projects requiring durable, aesthetic hard landscaping.
Bricks & Blocks
Our comprehensive stock includes Trench, Coursing, and Aircrete blocks alongside genuine handmade facing bricks. We supply construction materials for structural and decorative applications, catering to traditional and modern building requirements across residential and commercial sectors.
Drainage
We provide integrated channel drainage and access systems for civil engineering projects. Our solutions manage surface water effectively, ensuring compliance with infrastructure standards while maintaining durability and functionality in commercial and residential developments.
Timber
We stock structural treated and graded C24 timber for floor joists, roofing, and wall partitioning. Our timber meets construction standards for strength and durability, supporting both domestic and commercial building projects requiring reliable wooden framework materials.
Roofing
Our roofing range includes concrete and clay tiles, insulation, felts, and ancillary products. We supply comprehensive solutions for pitched and flat roofs, ensuring weatherproofing and thermal efficiency in residential and commercial buildings with accessories for complete installations.
Questions
What services does Longwater Construction Supplies offer?
We provide construction materials including paving, bricks, timber, roofing, drainage, and landscaping products. Our services include expert advice, delivery, and onsite support for residential and commercial projects.
Do you deliver materials across East Anglia?
Yes, our fleet services customers throughout East Anglia from depots in Norwich, Colchester, Sleaford, and Newmarket with timely and reliable deliveries.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and trade account payments. Specific options may vary by branch and order type.
Can I return unused materials?
Yes, we offer returns within 28 days of purchase with proof of purchase. Conditions apply for unopened, resalable items as per our returns policy.
Do you have trade accounts for contractors?
Yes, we offer trade accounts with tailored support, credit facilities, and exclusive pricing for builders, contractors, and professionals in the construction industry.
Are your products suitable for DIY projects?
Yes, we cater to DIY enthusiasts with expert advice, tools, and materials for home improvement projects alongside our professional construction offerings.
Reviews (7)
Bob Cooper
Jan 15, 2022
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Absolutely brilliant. Excellent service and products. Special thanks to Michael Abrams for all his help and patience
Lee Fenwick
Nov 07, 2021
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2 hours and counting for two lifts off the wagon no back load the night ... The staff have two speeds slow n stop!
Jon Reynolds
Mar 26, 2021
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16 hours ago-Edit
left with a bitter taste. I am not happy with the level of customer service from this company and this has consequently left me feeling very frustrated. In the beginning everything was fine the ordering process was good. I booked a very simple morning (am) soil drop off for Monday the 8th of March. At this point everything is good. On the 8th I give them a courtesy call at 10.00am to see what time the order will turn up as it is supposed to turn up in the morning. The first thing they said to me is "it has not been loaded up yet". the second thing "they guy doing the deliveries
left with a bitter taste. I am not happy with the level of customer service from this company and this has consequently left me feeling very frustrated. In the beginning everything was fine the ordering process was good. I booked a very simple morning (am) soil drop off for Monday the 8th of March. At this point everything is good. On the 8th I give them a courtesy call at 10.00am to see what time the order will turn up as it is supposed to turn up in the morning. The first thing they said to me is "it has not been loaded up yet". the second thing "they guy doing the deliveries
Barry Peters
Aug 07, 2020
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Had my latest delivery of gravel today. This is the third time ive used Longwater and will definately not be the last. From the first contact to the actual delivery everything was made easy and carried out very proffesionaly. Great easy to speak to office staff and excellent delivery drivers. Well done and thank you.
Andy Langley
Feb 22, 2018
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Well where to start was very happy with the staff that served me in the shop and said will get the driver to ring you when he's going to deliver your 2 bags of stones and that's where it all started to go wrong... no phone call delivered stones completely in the worst place ever because I wasn't there. I rang longwater the same day they was sorry… about it they said will get back to me that same night if not in the morning but no phone call. so I rang them again at 12 o'clock the next day saying I had moved both the bags of stones which took me over an hour and a half to move so I asked
Philip Spalding
Jan 17, 2018
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Great Service,
The morning after " Doris " ordered 2 fence panels, I asked it they could be delivered same day, they said we'll try our best. They delivered that afternoon. Great friendly service and good price.
The morning after " Doris " ordered 2 fence panels, I asked it they could be delivered same day, they said we'll try our best. They delivered that afternoon. Great friendly service and good price.
Claire Kimberley
May 10, 2017
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Fantastic service. Just had hoggin delivered, gentleman was friendly & helpful. Quick drop off, nice so not to annoy the neighbours. Will use again. In addition to review above: Ordered shingle late yesterday, delivered early this morning....again great service. Efficient, friendly service again. Thank you.
