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Business Details
We are HEATFLO, a locally based heating and plumbing specialist serving East Anglia, with a focus on Cambridgeshire, Norfolk and Suffolk. All our engineers are fully Gas Safe registered, prioritising customer safety above all else. We operate from our base in Haddenham, Ely, so we are never a distant national call centre, and customers speak directly to our team when they call. We offer same-day and emergency callouts for urgent issues such as broken boilers or leaking pipes, with no call-out charge. Our pricing is fully transparent and honest, with clear quotes provided before any work begins and no hidden charges. We handle all types of domestic heating and plumbing work, from small repairs like dripping taps to full central heating installations.

We work on all major boiler brands, and carry out thorough annual boiler services to keep systems running safely and efficiently. Our team is experienced in leak detection, burst pipe repairs, blocked drain clearance, bathroom installations and power flushing for central heating systems. We provide landlord gas safety certificates (CP12) as required, and offer free quotes for all work. We are committed to leaving customers' homes exactly as we found them, with no mess or fuss after completing jobs. We pride ourselves on our fast response times and dedication to resolving heating and plumbing issues quickly for our local community.
Highlights and features
  • We are fully Gas Safe registered for all work.
  • Our engineers are local Ely-based staff, not a call centre.
  • We offer no call-out charge and fast emergency callouts.
  • We provide clear upfront quotes with no hidden charges.
  • We service all major boiler brands and leave no mess.
Services
Boiler Servicing and Repairs
We carry out thorough annual boiler services and emergency repairs for all major boiler brands. Our Gas Safe registered engineers diagnose faults quickly and carry out repairs to keep your home warm and safe. We also provide boiler replacement, installation and landlord gas safety certificates (CP12) as required.
Plumbing Repairs
We handle all domestic plumbing repairs, from dripping taps and leak detection to burst pipe repairs and blocked drain clearance. Our experienced plumbers also carry out tap replacements, bathroom installations and immersion heater repairs. We quote repair costs on-site before work begins, with no hidden charges, and leave your home tidy after every job.
Central Heating
We design and install full new central heating systems, as well as fitting individual radiators to existing properties. Our team also carries out power flushing to restore sluggish systems and can advise on energy-efficient upgrades to reduce your bills. All work is carried out by our experienced local engineers to keep your home comfortable all year round.
Reviews (1)
Rich Muir
Oct 21, 2018 Report
Very Disappointing service from Heatflo, after a quick chat with us, Heatflo advised they would be attending our property to fix a boiler issue. We are still awaiting for them to arrange a date. A week after the initial enquiry. We have had no option to go elsewhere.