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Business Details
16 Years
experience
Renewable Heating Solutions Norfolk
Miller Installations is a family-run business with over 40 years of experience in the heating industry. Established in 2010, we specialise in renewable energy solutions, including air source and ground source heat pumps, with over 1,000 successful installations across Norfolk and Suffolk. Our team combines traditional craftsmanship with modern technology, offering tailored support from consultation to installation. We hold MCS and REFCOM accreditations, ensuring compliance with industry standards and eligibility for government incentives. Our services include underfloor heating, mechanical ventilation, and comprehensive servicing packages, backed by up to seven-year product warranties and two-year workmanship cover.

We prioritise transparency, with no hidden charges, and maintain a customer-centric approach rooted in honesty and reliability. Our engineers provide nationwide support for breakdowns and repairs, while our low-cost care plans ensure long-term system efficiency. With a heritage of excellence, we serve private homeowners, developers, and commercial clients, delivering sustainable heating solutions that reduce carbon footprints. Our commitment to quality is reflected in our portfolio of award-winning projects and testimonials from satisfied customers. We offer free initial consultations and competitive pricing, with a promise of first-class service and support before, during, and after installation.
Services
Plumbing Renewable Energy Air Source Heat Pumps Ground Source Heat Pumps Underfloor Heating Mechanical Ventilation Servicing Repairs
Details
  • Year established: 2010
Highlights and features
  • We have over 40 years of combined experience in heating and renewable energy.
  • Our family-run business prioritises transparency and no hidden charges.
  • We offer up to 7-year product warranties and 2-year workmanship cover.
  • Fully MCS and REFCOM registered for industry-standard compliance.
  • We provide nationwide servicing and repairs for all major heat pump brands.
Associations and certifications
  • MCS
  • REFCOM
What people say
Professional installations Timely completion Excellent aftercare Competitive pricing Knowledgeable team
Services
Air Source Heat Pumps
We design and install air source heat pumps that extract energy from ambient air to provide space heating and hot water. Compatible with underfloor heating and radiators, these systems operate efficiently even at -20C. Our installations include support for R32 and R290 refrigerants, achieving temperatures up to 75C for optimal performance.
Ground Source Heat Pumps
Our ground source heat pump systems utilise horizontal or vertical ground collectors to extract geothermal energy. Ideal for properties with limited space, these installations provide highly efficient heating and hot water solutions. We offer 7-year warranties on Clausius and NIBE systems, with outputs up to 25kW on single-phase supplies.
Underfloor Heating
We supply and install bespoke underfloor heating systems compatible with renewable energy sources. Our designs maximise space efficiency and thermal comfort, with thousands of metres installed across Norfolk. Systems integrate seamlessly with heat pumps for energy-efficient home heating solutions.
Mechanical Ventilation
Our mechanical ventilation with heat recovery systems recovers up to 95% of lost heat while maintaining indoor air quality. NIBE systems integrate with heat pumps for centralised control of heating, ventilation, and hot water. Ideal for new builds and energy-efficient retrofits.
Servicing and Repairs
We provide nationwide servicing and repairs for all major heat pump brands. Our engineers offer health surveys, one-off visits, and low-cost care plans. First-year servicing is free for installations, with rapid response times for breakdowns and system adjustments.
People
Pete Miller Snr
Founder
With decades of experience as a Gas and Oil heating engineer, Pete established Miller Installations in 2010. He combines traditional expertise with renewable energy innovation, ensuring technical excellence across all projects.
Pete Miller Jnr
Director
Bringing modern design and renewable integration skills, Pete Jnr co-founded the company. He focuses on system design and client consultation, ensuring solutions meet both technical and practical requirements for sustainable heating.
Questions
What renewable energy grants are available?
We are MCS registered, making you eligible for the Boiler Upgrade Scheme (BUS) and other government incentives for heat pump installations.
Do you service existing systems?
Yes, we service and repair all major heat pump brands, offering health surveys and care plans regardless of initial installation provider.
How efficient are your systems?
Our ground source heat pumps achieve up to 400% efficiency, while air source models operate effectively down to -20°C with modern refrigerants.
What warranties do you offer?
We provide 2-year workmanship cover and up to 7-year manufacturer warranties on heat pumps, with optional extended care plans available.
Can systems integrate with existing heating?
Yes, our installations work with underfloor heating, radiators, and mechanical ventilation systems for seamless integration with your property's infrastructure.
Reviews (1)
Sophie Laslett
Jun 24, 2019 Report
When we decided to replace our old boiler with a ground source heat pump we weren't sure which company to go for in Norfolk. We had never come across Miller Installations before but they were recommended to us by an independent heating consultant. We were very impressed by Pete who walked us through the whole process in the first meeting and came up with a good proposal and competitive price - after answering a lot of questions we had! The team who worked on the installation did a great job, completed everything on time and clearly enjoy working for the company. The new heating system and hot water