Business Details
19 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Beccles
Established in 2007, Viking Plumbing & Heating has built a reputation as a trusted provider of domestic plumbing and heating solutions across Norfolk and Suffolk. Our team of Gas Safe and OFTEC registered engineers specialises in boiler installations, servicing, and repairs, alongside comprehensive plumbing services for residential properties. As Worcester Boiler specialists and Which? Trusted Traders, we prioritise quality materials and meticulous workmanship, ensuring every project meets the highest safety and efficiency standards.Our commitment to customer satisfaction is reflected in our 24-hour emergency call-out service and rigorous quality controls, including system powerflushing and copper piping for durability. With over 15 years of industry experience, we combine technical expertise with a personal approach, treating every home with respect and leaving properties clean and tidy after each visit.
Services
Boiler Installations
Plumbing Repairs
Heating Servicing
Powerflushing
Emergency Repairs
Details
- Year established: 2007
Highlights and features
- We are Which? Trusted Traders with rigorous quality assurance
- Gas Safe and OFTEC registered engineers ensure safety compliance
- We use durable copper piping and Worcester Bosch boilers
- Standard powerflushing included with all boiler changes
- 24-hour emergency call-out service available
Associations and certifications
- Gas Safe Register
- OFTEC
- Worcester Accredited Installer
- Which? Trusted Traders
What people say
Friendly professionals
High standard work
Reasonable pricing
Thorough explanations
Clean workspaces
Services
Boiler Installations
We specialise in Worcester Bosch boiler installations compliant with building regulations. Our engineers ensure minimal disruption, using copper piping for durability and including system powerflushing. All installations come with a 10-year warranty, with controls tailored to customer preferences for optimal efficiency and comfort.
Heating Servicing
Gas Safe registered boiler servicing includes safety device testing and efficiency checks. We clean internal components to reduce carbon monoxide risk and improve performance, providing service certificates for warranty compliance. Regular maintenance extends boiler lifespan and ensures safe operation.
Powerflushing
Our powerflushing process removes sludge and debris from heating systems using high-velocity water flow. This restores efficiency, reduces fuel bills, and prevents damage to components. The service includes individual radiator flushing and system reinstatement with fresh water for improved performance.
Emergency Repairs
Available 24/7 for urgent heating issues, our emergency service addresses boiler failures, leaks, and gas safety concerns. Engineers carry essential parts for immediate repairs, prioritising safety and restoring heating with minimal disruption to households.
Plumbing Repairs
We handle all domestic plumbing needs including pipe repairs, tap replacements, and drainage solutions. Using quality materials and certified electricians when required, our repairs focus on durability and aesthetics, with thorough cleanup to maintain property standards.
People
Kristian Lay
Managing Director & Gas Engineer
Former finance professional turned plumbing expert, Kristian established Viking Plumbing in 2007 after qualifying at Lowestoft College. He specialises in gas and LPG systems, holds Gas Safe accreditation, and brings Danish heritage to the company's name. Balances technical expertise with family life.
Questions
Are your engineers qualified and accredited?
Yes, we're Gas Safe and OFTEC registered engineers, Worcester Accredited Installers, and Which? Trusted Traders. All work meets safety and building regulation standards.
Do you offer guarantees on boiler installations?
Worcester boilers come with a 10-year warranty when installed by our accredited engineers. We also provide service certificates for maintenance work.
What areas do you cover?
We serve Beccles, Lowestoft, and surrounding areas in Norfolk and Suffolk for installations, servicing, and emergency repairs.
How much does a boiler service cost?
Service pricing varies by system complexity. Contact us for a detailed quote, with discounts available for Which? members and regular customers.
Can you handle emergency heating breakdowns?
Yes, we provide a 24-hour emergency call-out service for urgent boiler or heating system failures across our service areas.
Do you offer financing options?
We partner with TradeHelp for finance options subject to status, including a 14-day cooling-off period with alternative payment required if cancelled.
Reviews (5)
Don Gilham
Aug 24, 2021
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Absolutely superb workmanship, outside oil boiler fitted and pipes very succesfully rerouted. No mess, everything left spic-andspan. Friendly and helpful.
VERY highly recommended
VERY highly recommended
Jamie Sillett
Jun 24, 2021
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Informative and explained things I was not aware of after an installation by another engineer, very easy to communicate with and will use again. Thank you
Barbara Tysome
Mar 15, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Kristian responded very quickly when we urgently needed a new boiler. He and his team were very professional and helpful. They wore masks throughout the job. Highly recommended
Service:Install water heater
Kristian responded very quickly when we urgently needed a new boiler. He and his team were very professional and helpful. They wore masks throughout the job. Highly recommended
Service:Install water heater
David Lloyd
Nov 28, 2018
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Viking plumbing fitted new boiler on thursday did a brilliant job will definitely use again, Highly recommend. David Halesworth
Ruth Boyd
May 15, 2018
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Amazingly helpful & enthusiastic. Such a welcome change to deal with Kristian, who is highly motivated and personable. Nothing is too much trouble. Highly recommend.
