Business Details
Trusted Energy Efficiency Experts in Newmarket
Macbrook Gas delivers comprehensive retrofit services using a whole-house approach to improve property energy efficiency. We specialise in tailored solutions combining insulation measures and renewable technologies like air source heat pumps. Operating nationwide while maintaining a local supplier ethos, our team prioritises customer understanding to recommend optimal solutions. We advise on eligibility for government funding schemes and partner with leading manufacturers.Accredited by major trade bodies, we comply with PAS 2035 standards and offer a 25-year Insurance Backed Guarantee. Our engineers hold GasSafe and MCS certifications, ensuring quality installations and long-term customer support.
Services
Loft Insulation
Boilers and Heating Systems
Cavity Wall Insulation
Heat Pump Servicing
Air Source Heat Pumps
Solar PV Systems
Highlights and features
- We provide 25-year Insurance Backed Guarantees on installations
- Our engineers hold GasSafe and MCS certifications for quality assurance
- We help customers access government funding schemes like ECO4
- We partner with local authorities for community energy improvement projects
- Our whole-house retrofit approach ensures tailored energy efficiency solutions
Associations and certifications
- TrustMark
- GasSafe
- Microgeneration Certification Scheme (MCS)
- Quality Mark Protection
What people say
Brilliant team
Fantastic installers
Polite and professional
First class service
Thoroughly efficient system
Services
Loft Insulation
Professional loft insulation reduces heat loss and lowers energy bills. Our installations meet PAS 2035 standards, using premium materials to improve thermal efficiency. Ideal for both new builds and retrofit projects, this service enhances property comfort while qualifying for government funding schemes where applicable.
Air Source Heat Pumps
MCS-certified installation of low-carbon air source heat pumps. Our engineers conduct heat loss calculations to specify optimal system sizes. Includes integration with existing heating systems and annual maintenance checks. Qualified under Quality Mark Protection scheme with 2-year workmanship guarantee included.
Cavity Wall Insulation
Energy-saving cavity wall insulation prevents heat escape through external walls. Installed by GasSafe-certified professionals using approved materials. Reduces energy consumption while maintaining structural integrity. Available through ECO4 funding for eligible properties, with 25-year Insurance Backed Guarantee provided.
Solar PV Systems
Government-backed solar panel installations generate renewable electricity and reduce utility costs. Our MCS-certified team handles complete system design and installation. Includes compatibility assessments with existing energy systems and performance optimisation. Available through HUG2 grant scheme for qualifying applicants.
Boilers and Heating Systems
Supply and installation of high-efficiency boilers and heating systems. GasSafe engineers ensure compliance with current regulations. Includes system design, component replacement, and integration with renewable technologies. Offers improved energy performance and potential eligibility for ECO4 funding assistance.
People
Johnathan McKenna
Director
With over 15 years in the energy sector, Johnathan leads strategic direction at Macbrook Gas. He ensures technical excellence across retrofit projects while maintaining strong industry partnerships to deliver innovative solutions for domestic energy efficiency improvements.
Caroline McKenna
Operations Director
Caroline oversees daily operations, managing project delivery timelines and quality control. Her focus on process optimisation ensures seamless installations across the UK. She coordinates training programmes to maintain compliance with evolving industry standards and customer expectations.
Sean Gray
Survey Manager
Sean leads the survey team conducting property assessments for retrofit suitability. He specialises in heat loss calculations and system design, ensuring accurate specifications for insulation and heating upgrades while advising on funding eligibility criteria.
Robert Day
Renewables Manager
Robert manages renewable technology installations, including air source heat pumps and solar PV systems. He ensures MCS compliance and oversees technical training for engineers to maintain high installation standards across all renewable energy projects.
Charlotte Honeybone
Energy Company Obligation Co-ordinator
Charlotte specialises in government funding schemes, helping customers access ECO4 and HUG2 grants. She verifies eligibility, manages application processes, and liaises with local authorities to facilitate cost-effective energy efficiency upgrades for qualifying households.
Questions
What energy efficiency services do you offer?
We provide loft insulation, cavity wall insulation, air source heat pumps, solar PV systems, and boiler upgrades. All installations meet industry standards with available government funding options.
Can I get a free boiler or solar panels?
Eligible households may qualify for ECO4-funded boilers or HUG2 grants for solar panels. Our team assesses eligibility during initial consultations and guides customers through the application process.
What guarantees do you provide?
We offer a 2-year workmanship guarantee and 25-year Insurance Backed Guarantee under the Quality Mark Protection scheme, ensuring long-term coverage even if the company ceases trading.
Are your engineers certified?
All engineers hold GasSafe registration and MCS certification for renewable technologies. Our team undergoes regular training to maintain compliance with current industry standards and regulations.
How do I schedule an installation?
Contact us via phone or website to arrange a property survey. Our assessors will evaluate your needs, recommend suitable solutions, and coordinate installation dates based on project complexity.
Do you work with local authorities?
Yes, we collaborate with multiple local councils on community energy projects. These partnerships help deliver large-scale retrofit programmes and improve regional energy efficiency standards.
Reviews (6)
Paul Edwards
Nov 15, 2021
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Can't recommend them enough. From initial contact to installing our new boiler, their service was superb. Fitters arrived on time and were very friendly and tidy, even though the weather was terrible. They didn't stop working all day long. Electricians were equally as friendly and tidy. Insulation took 1 day which we were extremely pleased about.
Louise Yardley
Sep 18, 2021
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Brilliant company, very professional. Will definitely be using again for our boiler services. Thanks again!
Alan Dowling
Mar 24, 2021
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Just had a gas boiler and cavity wall insulation done by this company. The whole experience was fantastic from first appointment right through to fitting of boiler and insulation. Most companies I asked wanted a contribution but Macbrook never once asked me for any money!! Great company would highly recommend!!
Bambar Carnaby
Jul 19, 2020
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Macbrook Gas fitted my boiler and underfloor insulation in two days. . They arrived on the arranged day and completed the work with the minimum of fuss in a professional yet very friendly way. I struggled with the controls in spite of the instruction from the plumber but that was my failure to understand. YouTube had sorted me out there ! . I cannot recommend them enough. I am pleased to say it was also fully funded. Thank you Macbrook Gas. Louis, Jonathon and Nathan. I can now look forward to a warm winter thanks to you
Jackie Roberts
Oct 16, 2019
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Jackie from Trefnant! Had a new boiler fitted and relocated into loft, which has released much needed kitchen space, we also had underfloor insulation, we are feeling the benefits already! The tradesmen were 1st class, polite, courteous & very professional and like Adam from Greenfield,from start to finish was faultless, well done, would highly recommend to anyone! Also big thank you to Louise, Dave & Chris
Craig P.
Oct 14, 2019
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Never had to replace a boiler in my home before so the fantastic advice and options presented to me on first contact put me at ease. I was given a specific time and date for my installation, it was carried out in a day and the fitters left no mess. I have no problem recommending Macbrook Gas as the customer service, price and standard of work exceeded my expectations.
