Business Details
24 Years
experience
Emergency
services
Trusted Carpet & Upholstery Cleaning Services in Preston
The Carpet Doctor North West has been delivering professional cleaning solutions across Lancashire, Cheshire, and the wider North West region for over two decades. Our team of certified professionals utilises state-of-the-art equipment and eco-friendly products to provide comprehensive services for both residential and commercial clients. Specialising in carpet and upholstery cleaning, hard floor maintenance, and specialist services such as commercial kitchen deep cleans, antiviral ULV fogging, disaster restoration, and crime scene cleaning, we prioritise customer satisfaction through flexible scheduling and tailored contracts.Recognised as Business of the Year for four consecutive years, we combine technical expertise with compassionate support during challenging situations like fire or flood damage. Our 24/7 emergency response service ensures prompt assistance for urgent needs, while our commitment to manufacturer-approved methods guarantees safe and effective care for luxury vinyl flooring, including Karndean and Amtico. With transparent pricing, free consultations, and a focus on long-term client relationships, we maintain a reputation for reliability and excellence in every project undertaken.
Services
Carpet Cleaning
Upholstery Cleaning
Hard Floor Cleaning
End Of Tenancy Cleaning
Commercial Kitchen Cleaning
Details
- Year established: 2002
Highlights and features
- 20+ years of experience in residential and commercial cleaning
- 24/7 emergency response for urgent fire, flood, or crime scene needs
- Certified professionals using eco-friendly cleaning products and advanced equipment
- Award-winning service (Business of the Year 2022-2025)
- Manufacturer-approved methods for luxury vinyl flooring maintenance
What people say
Professional and courteous
Superb and reliable company
Amazing carpets as good as new
High standard finish
Emergency call outs handled
Services
Carpet Cleaning
Our carpet cleaning service utilises advanced equipment and eco-friendly solutions to remove deep-seated dirt, allergens, and stains from domestic and commercial carpets. Specialised techniques address red wine, nail varnish, and oil stains while preserving fabric integrity. The process includes odour neutralisation and sanitisation, leaving carpets refreshed and extending their lifespan. For damaged carpets, we offer expert repair services including reweaving and edge binding.
Crime Scene Cleaning
This specialist service addresses trauma-related cleaning requirements with technical precision and compassionate discretion. Our trained technicians safely remove biohazardous materials following strict health and safety protocols. The process includes thorough disinfection, odour elimination, and structural restoration while maintaining evidence integrity for ongoing investigations. Unmarked vehicles ensure client privacy during sensitive operations.
Commercial Kitchen Cleaning
Our deep cleaning service targets commercial kitchens across hospitality, education, and healthcare sectors. The process includes degreasing appliances, sanitising food preparation areas, and cleaning extractor systems. ULV fogging provides additional sanitisation, helping businesses maintain regulatory compliance. Flexible scheduling minimises operational disruption while improving staff morale and customer confidence.
Flood Damage Cleaning
This comprehensive service addresses water damage with safety assessments, water extraction, and structural drying. Dehumidification prevents mould growth while content cleaning salvages valuable items. The process includes HVAC system cleaning and detailed documentation for insurance purposes. Emergency response teams work swiftly to restore properties to habitable conditions following flooding incidents.
Karndean & Amtico Cleaning
Specialist cleaning for luxury vinyl flooring uses manufacturer-approved methods to maintain warranty validity. Our process removes scuff marks and residue while preserving protective coatings. Protective treatments enhance appearance and durability, filling minor scratches. Regular maintenance plans help commercial and residential clients preserve the aesthetic and functional value of their Karndean and Amtico flooring investments.
Questions
What areas do you cover?
We serve Lancashire, Cheshire, and the wider North West region, including Preston, Leyland, and surrounding areas.
Are your cleaning products eco-friendly?
Yes, we use environmentally friendly cleaning solutions across all our residential and commercial services.
Do you offer emergency cleaning services?
We provide 24/7 emergency response for fire, flood, and crime scene situations with rapid deployment teams.
How do you handle commercial contracts?
We offer customised cleaning contracts following free consultations, with flexible scheduling and transparent pricing.
Can you repair damaged carpets?
Yes, our technicians perform expert repairs including reweaving, edge binding, and stain removal for damaged carpets.
What certifications do your staff hold?
Our team consists of certified professionals trained in specialist cleaning techniques and safety protocols.
Reviews (6)
Cathy Halsall
Dec 26, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Two days before Christmas and red wine was spilt on our brand new sofa and carpet and although they were fully booked they still managed to squeeze us in. Extremely friendly and professional and not a stain in sight now. Fantastic job - 100% recommend.
Services:Upholstery cleaning,Carpet cleaning
Two days before Christmas and red wine was spilt on our brand new sofa and carpet and although they were fully booked they still managed to squeeze us in. Extremely friendly and professional and not a stain in sight now. Fantastic job - 100% recommend.
Services:Upholstery cleaning,Carpet cleaning
Jemma Haydon
Dec 23, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Professional and friendly service- thanks so much. Turned up on time, did a great job and were excellent value for money, I would highly recommend this company and will be using them again in the future.
Services:Upholstery cleaning,Carpet cleaning
Professional and friendly service- thanks so much. Turned up on time, did a great job and were excellent value for money, I would highly recommend this company and will be using them again in the future.
Services:Upholstery cleaning,Carpet cleaning
A. J. S.
Dec 03, 2021
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First class service arrived on time, RAPID and professional clean of the lounge carpet in under an hour. Highly rated *****
Daniel Cartwright
Oct 21, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
Excellent service, used these guys twice now and both times have been fantastic. Everything fully cleaned, furniture moved for me, very professional and friendly. Would definitely recommend.
Services:Carpet cleaning,Pet stain and odour removal,Area rug cleaning
Excellent service, used these guys twice now and both times have been fantastic. Everything fully cleaned, furniture moved for me, very professional and friendly. Would definitely recommend.
Services:Carpet cleaning,Pet stain and odour removal,Area rug cleaning
Michael Roddy
Oct 14, 2021
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Five Star***** I cannot recommend Carpet Doctor enough. They have transformed our sofas, rugs and chairs a at half the price I had been quoted else where. Both gentlemen were professional, freindly and knowledgeable. I will definitely be using them for all my future carpet and upholstery cleaning needs. Thanks both
Aaron Cottrill
Aug 24, 2021
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Positive:Professionalism,Punctuality,Quality,Value
I would totally recommend for anyone to use this Company. 2 Polite men who did an amazing job on our Carpets to get them looking and also smelling fresh. Very affordable and also easy to book! Will be using in future. 5 Star Service Gents!
Service:Carpet cleaning
I would totally recommend for anyone to use this Company. 2 Polite men who did an amazing job on our Carpets to get them looking and also smelling fresh. Very affordable and also easy to book! Will be using in future. 5 Star Service Gents!
Service:Carpet cleaning
