Business Details
24 Years
experience
Emergency
services
Trusted Plumbing and Heating Services in St Albans
HeatCo is a family-run plumbing and heating specialist based in St Albans, serving domestic and commercial clients across Hertfordshire. With over 20 years of experience since our founding in 2002, we pride ourselves on providing honest advice, free consultations, and itemised quotes tailored to individual needs. As a Which? Trusted Trader with 230+ five-star reviews, our Gas Safe registered engineers deliver high-quality boiler installations, central heating systems, gas safety inspections, and comprehensive plumbing services.We partner with leading manufacturers like Worcester Bosch and Vaillant, ensuring reliable solutions for both emergency repairs and long-term maintenance. Our commitment to customer satisfaction is reinforced through our HeatClub subscription, offering priority callouts and annual boiler servicing with full transparency on costs.
Services
Boiler installations
Central heating maintenance
Gas safety inspections
Emergency plumbing repairs
Bathroom installations
Landlord certificates
Underfloor heating
Powerflushing
Tap repairs
Toilet fitting
Details
- Year established: 2002
Highlights and features
- 20+ years' experience serving St Albans and Hertfordshire
- Which? Trusted Trader accreditation with 230+ five-star reviews
- Gas Safe registered engineers for all gas-related work
- Free consultations and transparent itemised quotations
- HeatClub maintenance plans covering labour costs for repairs
Associations and certifications
- Which? Trusted Trader
- Worcester Accredited Installer Scheme
- Gas Safe Register
What people say
Prompt and excellent service
Professional and courteous
Reliable and trustworthy
Efficient repairs
Transparent pricing
Services
Boiler installations
We supply and install high-efficiency boilers from Worcester Bosch and Vaillant, ensuring optimal heating performance for homes and businesses. Our Gas Safe engineers handle full system replacements with minimal disruption, providing guarantees on both parts and workmanship. Customers benefit from free surveys and tailored advice to select the most energy-efficient solution for their property.
Gas safety inspections
Our Gas Safe registered team conducts thorough safety checks for residential and commercial properties, identifying potential hazards in gas appliances and pipework. We issue official CP12 certificates required for landlords, ensuring compliance with UK regulations. Regular inspections help prevent dangerous gas leaks and carbon monoxide exposure while maintaining insurance validity.
Emergency plumbing repairs
We offer rapid response for urgent plumbing issues including burst pipes, heating failures, and severe leaks. Our engineers carry common replacement parts to resolve problems efficiently, with same-day appointments available. Previous customers have praised our ability to restore heating systems within 24 hours of emergency calls, minimising property damage and inconvenience.
HeatClub maintenance plans
Our monthly HeatClub plans cover annual boiler servicing and labour costs for routine repairs, providing cost-effective preventative maintenance. Members receive priority booking for emergency callouts and proactive system checks to avoid breakdowns. The subscription includes repairs for taps, toilets, and minor plumbing issues, offering peace of mind for homeowners and landlords.
Central heating installations
We design and install complete central heating systems tailored to property size and usage requirements. Our services include radiator placement, pipework configuration, and smart thermostat integration for improved energy efficiency. The team ensures minimal mess during installations and provides full system testing to guarantee optimal operation before handover to clients.
People
Joe Waller
Owner
With over 40 years' experience in the heating industry, Joe founded HeatCo in 2002 after relocating to St Albans. Coming from a family of engineers and builders, he oversees operations while maintaining hands-on involvement in complex installations and customer service.
Darren Dudey
Servicing Engineer
A St Albans native trained by British Gas, Darren specialises in boiler servicing and fault diagnosis. With Gas Safe ID 5132939, he combines technical expertise with local knowledge, supporting community football clubs in his spare time while ensuring reliable heating for residents.
Shaun Herd
Plumbing Engineer
Qualified for over a decade, Shaun brings multi-generational trade experience to HeatCo. Holding Gas Safe ID 211860, he excels in plumbing installations and repairs while maintaining interests in football and healthy cooking as part of his balanced approach to work and life.
Questions
What areas do you cover?
We serve St Albans, Hemel Hempstead, Welwyn Garden City, Luton, and surrounding Hertfordshire areas for both domestic and commercial properties.
Are your engineers qualified?
All our engineers are Gas Safe registered with Worcester Accredited Installer Scheme certification, ensuring compliance with UK safety standards for gas and heating work.
Do you offer emergency services?
Yes, we provide urgent boiler and plumbing repairs with rapid response times, often resolving heating emergencies within 24 hours of initial contact.
What is HeatClub?
HeatClub is our monthly maintenance plan covering annual boiler servicing, priority emergency callouts, and labour costs for minor repairs to heating and plumbing systems.
How can I book a service?
Book online through our website, call us directly at 01727 810 366, or request a callback for non-urgent enquiries during office hours.
Are you Which? Trusted Trader approved?
Yes, we've maintained Which? Trusted Trader status for 10 years, reflecting our commitment to customer satisfaction and service quality.
Reviews (4)
El Demetriou
Oct 26, 2021
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Have always had fantastic service from HeatCo to address all plumbing queries, fixes and installation! I've been a customer of HeatCo for over 10 years and nothing is too much trouble for Joe and his team. During this time we've had leaky toilets fixed, a boiler installation and general plumbing maintenance such as washers changed and boiler services. Highly recommended for anyone in the Hertfordshire area looking for a trustworthy plumber, wouldn't go anyway else!
Agata Mamcarz
Jan 14, 2021
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Heating was down often in my flat. What another contractors did was just an easy fix, usually it was a relatively expensive replacement of PCB and often it did not last long as it never fixed the main issue. There were some radiators in the flat, which always failed to heat up.
Heatco have done a great job, all was performed in a very professional way. They have resolved the problem and set up the system properly. I now have a fully functioning heating in the flat. I would strongly recommend them.
Heatco have done a great job, all was performed in a very professional way. They have resolved the problem and set up the system properly. I now have a fully functioning heating in the flat. I would strongly recommend them.
Russell Garnham
Nov 14, 2020
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Critical:Professionalism
Difficult to give more than 1 star. Contacted them and arranged for someone to come around and look at 2 issues I'd outlined - no one bothered to turn up or have I had any further contact from them. Wont bother trying to use them again.
Difficult to give more than 1 star. Contacted them and arranged for someone to come around and look at 2 issues I'd outlined - no one bothered to turn up or have I had any further contact from them. Wont bother trying to use them again.
Margaret Gibson
Nov 22, 2014
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Can recommend this company. We needed a new boiler installed in a different room in the house. They made helpful suggestions, detailed estimate provided quickly, job done thoroughly ( including removing a clutter of ancient pipework) and cleanly. Really pleased with the result.
