Business Details
16 Years
experience
Emergency
services
Professional Plumbing & Heating Services Tunbridge Wells
Established in 2010, Pantiles Plumbing & Heating is a Gas Safe registered and City & Guilds trained plumbing and heating specialist serving Kent, East Sussex, and London. Our team delivers comprehensive services including boiler installations, bathroom design and installation, leak detection, and emergency repairs. With decades of combined experience, we prioritise transparency, offering free advice and clear pricing with no hidden charges. Our engineers carry extensive boiler spares and provide 24/7 emergency callouts, ensuring rapid response times.We serve both domestic and commercial clients, including landlords requiring Gas Safety Certificates. Our portfolio includes high-profile projects like bathroom installations at The Savoy Hotel, demonstrating our technical expertise and attention to detail. We maintain strong relationships with local builders and property management companies, delivering reliable, certified solutions for all plumbing and heating needs.
Services
Boiler installations
Bathroom design
General plumbing
Leak detection
Emergency repairs
Details
- Year established: 2010
Highlights and features
- We offer 24/7 emergency plumbing callouts with rapid response times
- Our engineers are Gas Safe registered and City & Guilds trained
- Transparent pricing policy with no hidden charges
- Decades of combined experience in domestic and commercial plumbing
- Free initial advice and comprehensive service guarantees
Associations and certifications
- Gas Safe Register
- City & Guilds
What people say
Prompt, smart, friendly, efficient
Fixed problem quickly and inexpensively
Highly recommend without hesitation
True gentlemen, excellent work
Go-to plumbers for all needs
Services
Boiler installations
We specialise in complete boiler installations, from like-for-like replacements to full system conversions. Our Gas Safe engineers handle all domestic and commercial requirements, offering competitive pricing and guaranteed reliability. With extensive parts inventory and technical expertise, we ensure minimal disruption during installations.
Bathroom design
Our team creates bespoke bathroom solutions, from luxury installations at The Savoy Hotel to domestic upgrades. We handle complete design, tiling, and installation, incorporating period features and modern conveniences. Each project receives tailored attention to meet specific aesthetic and functional requirements.
Emergency repairs
Available 24/7 for urgent plumbing issues, we guarantee rapid response times for boiler breakdowns and leaks. Our engineers carry essential spares and use advanced diagnostic tools to resolve problems efficiently, with transparent pricing for all emergency services.
Leak detection
Using specialist equipment, we identify and repair hidden leaks without destructive wall or floor work. Our non-invasive techniques preserve property integrity while resolving pressure loss issues in combi boilers and pipework systems.
Gas safety certificates
We provide certified Gas Safety inspections for landlords and businesses, including boiler servicing and appliance checks. Our Gas Safe registered engineers issue official documentation required for rental properties, with reminder systems for certificate renewals.
People
Alexander Shorter
Founder & Director
Established Pantiles Plumbing in 2010 after completing City & Guilds and Gas Safe training. With experience from Savoy Hotel installations to domestic projects, he oversees all operations and technical standards.
Sebastian Slade
Senior Plumber
Apprenticed under Alex since 2011, he transitioned from water-only plumbing to full heating systems expertise. Specialises in gas work and boiler maintenance with extensive field experience.
Perry Mills
Heating Engineer
Joined in 2020, he focuses on heating systems after completing Gas Safe certification. Specialises in boiler servicing and maintenance, with prior drainage expertise enhancing his comprehensive approach.
Ricki Konstandi
Plumbing Engineer
Newest team member with broad experience in reactive maintenance and full system installations. Brings expertise in both residential and commercial plumbing solutions.
Questions
What areas do you cover?
We serve Kent, East Sussex, and London, with primary operations based in Tunbridge Wells.
Are you available for emergencies?
Yes, we offer 24/7 emergency callouts with rapid response times for urgent plumbing issues.
Do you provide Gas Safety Certificates?
Yes, we issue official Gas Safety Certificates for landlords and businesses as required by law.
What boiler services do you offer?
We handle installations, repairs, servicing, and breakdown assistance for all boiler types.
How transparent are your prices?
We guarantee no hidden charges with clear quotations provided before any work commences.
Can you design complete bathrooms?
Yes, we offer full bathroom design and installation services tailored to your specifications.
Reviews (4)
Maximus Hero
Oct 16, 2017
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I am not one for reviews, BUT I just had to for Pantiles Plumbing! HUGE Thanks to you guys for coming to the rescue!! I dont understand anything about plumbing and my heart falls when something goes wrong. PP were extremely efficient, helpful and professional, I would highly recommend them to anyone with future boiler issues!!!
Elizabeth Alexander
Oct 03, 2017
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These guys have been so very helpful. We honestly could not have asked for a better service. All of the guys were true gentlemen and were so clean and tidy. We were so impressed and will certainly be using Pantiles Plumbing and Heating for work in the future. I would highly recommend this company.
Caroline Cooper
Sep 15, 2017
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Couldn't have been happier with this experience. Polite, efficient, tidy and super helpful - I would definitely recommend. Reasonably priced too! Thanks so much for your help, Pantiles Plumbing. C
Henry Merewether
Aug 16, 2017
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I couldn't recommend Pantiles Plumbing more. I have used them on a few occasions now and they have always been friendly and reliable with great rates to match.
