Business Details
14 Years
experience
Luxury Furniture Store in Chester | Abitare UK
Abitare UK has built its reputation on delivering luxury furniture from globally renowned brands, combining Italian design principles with British craftsmanship. With nearly five decades of experience in curating high-quality furnishings, our team prioritises quality, functionality, and aesthetic excellence. Our knowledgeable staff, some with over 30 years in the industry, work closely with clients to create tailored solutions for every space, ensuring a partnership-driven approach rather than a transactional relationship. We offer 24/7 customer support through live chat and phone, ensuring prompt assistance for all inquiries. Our white-glove delivery service, available across England, Wales, and Scotland, includes room-of-choice placement, packaging removal, and assembly.We specialise in brands such as Bontempi, Cattelan Italia, and Calligaris, providing both contemporary and classic designs. Our commitment to transparency extends to clear pricing, no hidden fees, and direct communication with suppliers to resolve any service issues swiftly. While our physical store has closed, we continue to offer exclusive clearance deals on remaining stock. Our expertise in navigating delivery complexities, such as access challenges, ensures a seamless experience for customers. Trust in our legacy of excellence to transform your living spaces with designer furniture at unparalleled value.
Services
Luxury Furniture Sales
White-Glove Delivery
Product Assembly
Customer Consultation
Returns Management
Details
- Year established: 2012
Highlights and features
- We have nearly 50 years of experience in luxury furniture curation.
- Our team includes experts with over 30 years of industry knowledge.
- We offer 24/7 customer support via live chat and phone.
- Our white-glove delivery service covers England, Wales, and Scotland.
- We partner exclusively with top-tier global furniture brands.
Services
Luxury Furniture Sales
We offer an exclusive range of luxury furniture from globally acclaimed brands, including sofas, dining sets, and bedroom collections. Each piece combines Italian design aesthetics with British craftsmanship. Our curated selection ensures quality, durability, and timeless style for residential spaces.
White-Glove Delivery
Our dedicated delivery team provides room-of-choice placement, packaging removal, and assembly services. Free delivery is available for orders over 1,000 in England and Wales, with a 100 charge for Scotland. We ensure safe handling to prevent damage during transit.
Customer Consultation
Our experienced team offers personalised guidance to help clients select furniture that complements their space. With expertise spanning over 30 years, we provide tailored solutions, focusing on functionality, aesthetics, and budget requirements.
Product Assembly
We offer professional assembly services for all purchased furniture, ensuring correct installation and optimal functionality. This service is included with our white-glove delivery package to guarantee a seamless customer experience.
Returns Management
Our returns process allows customers to request an RMA number for eligible items. We handle returns efficiently, ensuring clear communication and compliance with our refund policy to maintain transparency and customer satisfaction.
Questions
What areas do you deliver to?
We deliver across England, Wales, and Scotland using our white-glove service, with free delivery for orders over £1,000 in England and Wales.
Can I get help choosing furniture?
Yes, our experienced team offers personalised design advice to help you select pieces that suit your space and style preferences.
Are your prices negotiable?
We offer competitive pricing and occasional clearance deals, but our focus is on providing value through quality and service rather than discounts.
What is your returns policy?
Customers can request an RMA number for returns via our website, with detailed instructions provided to ensure a smooth process.
Do you offer assembly services?
Yes, professional assembly is included with our white-glove delivery package to ensure your furniture is set up correctly.
Reviews (4)
Karen Thompson
Dec 03, 2021
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Stressful, disappointing and costly experience. Current legal action process ongoing. Some damaged areas replaced with new covers hence mismatched colour run creating varied hue. Left with iron mark on headrest from attempted repair by technician. Recliner also ordered on wrong side due to poor communication between Abitare staff. Shocking customer service, avoid this establishment.
Lee Walmsley
Nov 05, 2021
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Absolutely horrendous experience with this shop! I paid for a brand new 1000 wardrobe from these people. On day of delivery the wardrobe turned up in bubblewrap..they told me it was to save me getting rid of the waste. When the fitter opened the bubble wrap the whole thing was in terrible condition and had been built once before. When phoned they claimed they knew nothing about it! When the delivery men took it up stairs in my brand new property they damaged the walls to the landing and in the bedroom! I then called the shop to get it taken away of which they did and refunded me. They then
E. Tennant
Oct 21, 2021
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We ordered an expensive wardrobe from Abitare in May 2021 and when it was delivered it was in a terrible state and had obviously had been assembled previously. It had marks all over it and parts were missing. The hallway and bedroom walls and ceiling were damaged when the wardrobe was brought into the house leaving marks and gouges in the plaster. We complained and were told that a mistake had been made and that they had seen the appalling state of the wardrobe they had tried to sell and deliver to us. As an apology and compensation they agreed to get a replacement wardrobe ordered for us for cost
Steve Jones
Sep 14, 2021
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Best funiture shop ive been to in ages, very contemporary and reasonably priced. Very good service from start to finish. All the staff very nice. The reason for the missing star , is the fact that they are to far away. I travelled 400 miles round trip to get a unit of them but glad I did . P.s Get a store in Wales. Lol
