Business Details
19 Years
experience
Emergency
services
Your Trusted Locksmith in Chester Le Street
Established in 2007, Locked Solid has been delivering fast, reliable, and affordable locksmith and UPVC repair services in Chester Le Street and across County Durham. With over 15 years of hands-on experience, we specialise in emergency lockouts, door and window repairs, and security upgrades for residential and commercial properties. Our commitment to honest pricing, no call-out fees, and 24/7 emergency support has earned us a strong reputation through hundreds of glowing Checkatrade reviews. As a locally-run business, we prioritise personal service, treating every job as if it were our own property.Our expertise spans all door types, including wooden, composite, and UPVC, with rapid response times typically within 30 minutes. We focus on non-destructive entry techniques and tailored security solutions, serving Chester Le Street, Durham, Peterlee, Houghton le Spring, Sunderland, Newcastle, Gateshead, and North Tyneside. Our founder, Richard Atkinson, personally oversees every job, ensuring consistent standards and a customer-centric approach that values trust and reliability above all.
Services
Lock Repairs
UPVC Locks
Door Repairs
Window Repairs
Emergency Services
Details
- Year established: 2007
Highlights and features
- 15+ years of hands-on locksmith experience
- No call-out fees or VAT charges
- 24/7 emergency response within 30 minutes
- Hundreds of 5-star Checkatrade reviews
- Locally-based, personal service from Richard Atkinson
What people say
Outstanding service
Excellent work
Faultlessly professional
Highly recommend
Fantastic service
Services
Lock Repairs
We repair all types of locks including cylinder, mortice, and multipoint systems on uPVC and composite doors. Our rapid response service typically arrives within 30 minutes to fix faulty mechanisms without destructive entry. Customers benefit from no call-out fees and same-day repairs using high-quality replacement parts.
UPVC Locks
Specialist UPVC door and window lock repairs for residential and commercial properties. We diagnose and fix misaligned mechanisms, faulty gearboxes, and worn seals. Modern anti-snap lock upgrades available to meet British security standards, with most repairs completed in a single visit using stocked parts.
Door Repairs
Comprehensive door repairs for uPVC, composite, and wooden doors. Services include hinge adjustments, lock replacements, and alignment corrections. We restore functionality to stiff or jammed doors, improving security and insulation while avoiding full replacements where possible.
Window Repairs
Misted double glazing replacement and hardware repairs for uPVC and aluminium windows. We fix broken locks, stiff hinges, and draught issues without full-frame replacements. Thermal efficiency improvements and condensation prevention advice included with every service.
Emergency Services
Genuine 24/7 emergency locksmith service with rapid 30-minute response times. Available for lockouts, broken keys, and security breaches at any hour. Non-destructive entry techniques protect doors, with transparent pricing and no additional charges for out-of-hours work.
People
Richard Atkinson
Owner & Locksmith
With 15+ years of experience, Richard founded Locked Solid in 2007 to provide honest, high-quality locksmith services. He personally handles all jobs, combining technical expertise with local knowledge of County Durham. His dedication to reliability and customer care has earned hundreds of 5-star reviews.
Questions
How quickly can you respond to emergencies?
We aim to reach Chester Le Street customers within 30 minutes. Based locally near A167, we use non-destructive entry to resolve most issues on-site.
Do you charge call-out fees?
No. Our pricing includes no call-out fees or VAT. You only pay for completed repairs, with transparent quotes provided upfront.
What areas do you cover?
We serve Chester Le Street, Durham, Peterlee, Houghton le Spring, Sunderland, Newcastle, Gateshead, and North Tyneside. Local knowledge ensures rapid response times.
Can you repair UPVC window locks?
Yes. We repair or replace UPVC window locks, handles, and hinges. Most faults fixed in one visit using stocked parts to restore security and functionality.
Are your locks insurance-approved?
We install anti-snap, drill-resistant locks meeting BS3621/TS007 standards. Existing locks can be assessed for security compliance during service visits.
