Business Details
15 Years
experience
Expert Carpet & Vinyl Flooring Solutions in Hinckley
Star Carpets is a family-run flooring business established in 2011, serving Hinckley and surrounding areas. We specialise in providing high-quality carpets and vinyl flooring solutions with a commitment to exceptional customer service. Our experienced team offers expert advice, a wide range of products, and professional fitting services to ensure lasting results. With a showroom stocked with thousands of options, we cater to both residential and commercial clients.Our dedication to quality is reflected in our 1-year guarantee on fitting and partnerships with trusted suppliers. We prioritise personal service, offering free home measurements and flexible appointment times to accommodate our customers' needs.
Services
Carpets
Vinyl Flooring
Accessories
Fitting Services
Free Measure
Details
- Year established: 2011
Highlights and features
- Family-run business with 13 years' local experience
- Free home measuring service available evenings/weekends
- Thousands of carpet and vinyl options in stock
- Expert product knowledge across all flooring types
- 1-year guarantee on professional fitting services
What people say
Great service
Exceptional fitters
Knowledgeable team
Prompt problem resolution
Excellent finish
Services
Carpets
We offer an extensive selection of carpets including wool, polypropylene, and polyester options from brands like Cormar and Associated Weavers. Our range features berber, twist, and Saxony styles in various colours and textures. All carpets are fitted with new underlay to maximise durability, with professional installation meeting British Standards.
Vinyl Flooring
Our vinyl flooring collection includes tile-effect, wood-look, and plain designs in 2-5m widths. With slip resistance up to R13 and 20-year guarantees, it's ideal for kitchens, bathrooms, and commercial spaces. We provide sub-floor preparation services where required.
Fitting Services
Professional fitting by our experienced team ensures perfect results. We use quality underlay and accessories, offering a 1-year guarantee on workmanship. Our fitters coordinate with other trades and work to tight deadlines when needed.
Free Measure
We bring samples to your home and provide accurate measurements at no cost. Our team offers flexible appointment times including evenings and weekends, with no-obligation advice about suitable flooring options for your space.
Accessories
We supply high-quality underlay, grippers, and trims tested for longevity. Our accessories complement all flooring types and are selected to ensure maximum performance and lifespan of installed floors.
People
Steve
Founder
Steve established Star Carpets in 2011 with a vision to provide quality flooring solutions. He built the business on principles of honest advice and reliable service, maintaining hands-on involvement in daily operations.
Questions
Do you offer free home measurements?
Yes, we provide free home visits with no obligation. Our team can visit evenings and weekends, bringing samples for you to try in your space.
What guarantees do you offer?
We provide a 1-year guarantee on fitting services. Most carpets carry manufacturer warranties, with vinyl flooring options offering up to 20-year guarantees.
Can you help with commercial projects?
Yes, we handle commercial installations including safety flooring for wet areas. Our team has experience working on tight deadlines for charity and business clients.
Do you have carpets suitable for high-traffic areas?
We stock ultra-hardwearing carpets ideal for high-traffic areas. Our team can advise on the best options for durability while maintaining style and comfort.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, and cash payments. Full payment is taken at point of order for stock items, with deposits required for special orders.
Reviews (5)
Stacey Roughton
Apr 05, 2021
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Fantastic service and quality carpet. Fitted perfectly and managed to fit me in around my other commitments. Thank you!
Gemma Fox
Jul 28, 2020
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I had all my carpets laid by this company and all was finr until afee works later when the hallway carpet started to come up in several places. Fair enough it's a new carpet so the fitter came to put it right. All the other carpets in the house are fine. The reason for the one star review is that the fitter has been out a total of 6 times to "put it right". Thr carpet is clearly faulty, it's never been right since it was laid, but rather then accept responsibility they keep telling me there must be a cause, "there must be damp" I can assure you there is not as they have checked every time they
David Dodson
Jun 13, 2020
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Excellent service and price from the chaps at star carpets as always. Highly recommend for all your carpet needs
Dhiran Vagdia
Nov 07, 2019
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We recently had a very challenging renovation project, which involved working in a very tight timeframe, and for a Charity. The team from Star were able to be prepared, ready for work at short notice, and deliver an excellent finish, whilst working around other trades and suppliers. The Charity are very happy with the result, and once again, we will have no hesitation in recommending Star Carpets for our onward projects.
Adam Neeves
May 15, 2018
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Amazing service from Steve and all at star carpets. Was moving into a new house and only plans. Steve was able to quote and work things out so that we got our carpets fitted that week. Most other places were saying after Xmas! Also love the carpet and flooring! GREAT JOB!
