Business Details
Expert Chartered Surveyors in Derby
Pinnacle Surveyors is an independent firm of chartered surveyors based in the East Midlands, operating nationwide across England, Wales, and Northern Ireland. Our team of fully qualified and registered Chartered Valuation Surveyors specialises in delivering RICS Red Book-compliant valuations and comprehensive property surveys tailored to diverse client needs. We collaborate with major banks and building societies, offering services including Help to Buy valuations, Level 2 and Level 3 Home Surveys, and Property PinnPoint Level 1 reports. Our expertise spans market valuations for shared ownership, matrimonial matters, probate, and tax purposes, alongside detailed assessments of property construction and condition.With offices strategically located to cover all regions, we provide accessible, reliable advice supported by an interactive map for client convenience. Our commitment to professionalism, innovation, and customer focus ensures accurate valuations and actionable insights, underpinned by adherence to industry standards and client-centric service. We prioritise transparency in pricing, with fixed fees starting from 210 for valuations and 320 for survey options, and maintain clear communication channels via phone and email for seamless client engagement.
Services
Market Valuation
Help to Buy Valuation
Level 2 Home Survey
Level 3 Home Survey
Property PinnPoint Level 1
Highlights and features
- We are RICS-accredited chartered surveyors with nationwide coverage.
- Our transparent pricing starts from 210 for valuations.
- We provide tailored reports for Help to Buy, probate, and tax purposes.
- Our team includes award-winning surveyors like Joe Ellison.
- We offer accessible support via phone and interactive regional maps.
Associations and certifications
- RICS
Services
Market Valuation
Our Market Valuation service provides RICS Red Book-compliant assessments of property values. Ideal for shared ownership, matrimonial, probate, and tax purposes, it analyses local sales data to determine accurate market value. Reports include detailed insights to support informed financial decisions.
Help to Buy Valuation
This valuation confirms property values for Help to Buy Equity Loan redemption. Fully compliant with Homes England requirements, it calculates payback amounts and remains valid for 3 months. Reports ensure clarity for loan settlement processes.
Level 2 Home Survey
Suitable for standard properties up to 150 years old, this survey uses a traffic light system to highlight repair urgency. Includes maintenance advice and optional valuation, offering a balanced overview of property condition.
Level 3 Home Survey
A comprehensive assessment for all property types, identifying hidden defects and repair options. Evaluates material performance and future maintenance needs, providing in-depth analysis for older or complex properties.
Property PinnPoint Level 1
This photo-based report assesses construction and condition using a traffic light system. Designed for modern homes, it highlights urgent defects and offers a concise overview for straightforward properties.
Questions
What areas do Pinnacle Surveyors cover?
We operate nationwide across England, Wales, and Northern Ireland, with region-specific surveyors accessible via our interactive map.
What types of surveys do you offer?
We provide Market Valuations, Help to Buy Valuations, Level 2 and Level 3 Home Surveys, and Property PinnPoint Level 1 reports.
How much do your surveys cost?
Prices start from £210 for valuations and £320 for survey options, with detailed pricing available on our website.
Are your surveyors qualified?
All surveyors are RICS-accredited and registered Chartered Valuation Surveyors with expertise in residential property assessments.
How do I request a quote?
Contact us via phone or email with property details, including address, type, and required report for a tailored quote.
What accreditations do you hold?
We are accredited by the Royal Institution of Chartered Surveyors (RICS), ensuring compliance with industry standards.
Reviews (4)
Adam Thwaites
Nov 29, 2021
Report
The same surveyor came out for two different lenders to survey the same BTL property. In one report he said the property was suitable for lending, and in the other he wrote that it didn't. It's a shame all these freebie mortgage surveying companies are so bad, but then the banks probably pay them peanuts, and you know what that gets you.
John Waining
Oct 06, 2021
Report
Quite possibly the worst firm I have ever had professional dealings with.
Pinnacle were instructed to perform a valuation of a property I own for a re mortgage. On arriving the valuer told me he was only there to confirm a house existed (really professional and making a joke of the entire industry they work in!) and then when the valuation came back it was 0 due to proximity to high speed rail (the house is close to a proposed maintenance line of HS2 but this would only be used occasionally and limited to 50km/h). I have appealed the valuation 3 times through the lender and each time they have
Pinnacle were instructed to perform a valuation of a property I own for a re mortgage. On arriving the valuer told me he was only there to confirm a house existed (really professional and making a joke of the entire industry they work in!) and then when the valuation came back it was 0 due to proximity to high speed rail (the house is close to a proposed maintenance line of HS2 but this would only be used occasionally and limited to 50km/h). I have appealed the valuation 3 times through the lender and each time they have
Fatemeh Moussavi
Sep 20, 2021
Report
Im not a property owner - rather a tenant in a property which requires assessment by this company. Im here to mention the entirely unprofessional nature of their communication. Rude, impatient, and unwilling to grasp that people cannot be available at short notice in the middle of the day. I explained that I had limited availability due to working in healthcare, especially given their rigid schedule of Mon-Fri 0900-1400. After finally finding a date I could offer, several weeks away, I was met with a frustrated sigh and told I guess itll have to do. Yes, I think youll find it
Chelsea West
Sep 16, 2021
Report
I was informed that Pinnacle Surveyors would be carrying out our valuation on behalf of our mortgage lender. I read the reviews and was not exactly filled with joy.
Paul Cable undertook the inspection and noted within the report that there was no garden/balcony nor any additional rooms, despite the apartment having a wrap around balcony and a small office space.
Whilst I anticipated a slight under valuation, nothing could prepare me for extent at which Paul valued the property, particularly as a friend had purchased a similar apartment within the complex for just under that figure 2 years ago
Paul Cable undertook the inspection and noted within the report that there was no garden/balcony nor any additional rooms, despite the apartment having a wrap around balcony and a small office space.
Whilst I anticipated a slight under valuation, nothing could prepare me for extent at which Paul valued the property, particularly as a friend had purchased a similar apartment within the complex for just under that figure 2 years ago
