Business Details
Emergency
services
Your Trusted Plumbing & Heating Partner in South East Wales
Chris Jones Plumbing & Heating is a Gas Safe registered company serving South East Wales, including Cardiff, Newport, and Caerphilly. With extensive experience in domestic and commercial plumbing and heating, we have built a reputation for reliability, quality, and customer care. Our services include boiler installation and servicing, bathroom installations, renewable energy solutions, and emergency plumbing support. We prioritise fast response times, transparent pricing, and tailored solutions to meet individual client needs. Our team of qualified engineers is committed to delivering exceptional workmanship, ensuring customer satisfaction through professionalism and expertise.We offer 24/7 emergency services to address urgent plumbing and heating issues promptly. Our focus on customer-centric service, combined with Gas Safe accreditation, ensures safety and compliance with industry standards. We serve local areas such as Abercarn, Blackwood, Cross Keys, Cwmcarn, Risca, and Rogerstone, providing comprehensive solutions for both residential and commercial properties. Our dedication to quality extends to renewable energy installations, including air source heat pumps and solar panels, helping clients reduce energy costs and environmental impact.
Services
Boiler Installation
Bathroom Installation
Plumbing Services
Heating Services
Renewable Energy Solutions
Highlights and features
- Gas Safe registered engineers ensure safety and compliance
- 24/7 emergency response for urgent plumbing and heating issues
- Over 10 years' experience in domestic and commercial installations
- Transparent pricing with no hidden fees
- Award-winning customer service with 5-star Google reviews
Associations and certifications
- Gas Safe Register
What people say
Great job
Highly recommend
Prompt and polite
Excellent communication
Very tidy
Services
Boiler Installation
We specialise in Gas Safe boiler installations for domestic properties across South Wales. Our engineers are approved installers for Worcester Bosch and Ideal Boilers, offering extended warranties. We assess existing systems to recommend the most efficient boiler type, including combi, conventional, or system boilers. All installations include system checks and after-sales care to ensure optimal performance and longevity.
Plumbing Services
Our comprehensive plumbing services cover repairs, installations, and emergency call-outs for residential properties. From leaky taps to full system replacements, our qualified team handles all tasks with minimal disruption. We use state-of-the-art equipment for leak detection, pipe replacement, and drainage solutions. Regular maintenance packages help prevent future issues while ensuring compliance with safety standards.
Bathroom Installation
We offer complete bathroom design and installation services tailored to individual preferences. Our process includes initial consultation, bespoke design planning, and project management from start to finish. We supply and fit high-quality fixtures, tiles, and sanitaryware while managing all necessary plumbing and electrical work. Competitive pricing includes transparent quotes with no hidden costs for stress-free renovations.
Renewable Energy Solutions
We install MCS-certified air source heat pumps and photovoltaic solar systems to reduce energy bills and carbon footprints. Our experts assess property suitability for renewable technologies, providing free consultations on government incentives. Air source heat pump installations include system design, integration with existing heating, and performance optimisation. Solar panel installations come with feed-in tariff guidance and long-term maintenance support.
Heating Services
Our Gas Safe engineers provide full heating system maintenance, repairs, and upgrades for homes in South Wales. Services include annual boiler servicing, radiator balancing, thermostat installations, and underfloor heating solutions. We offer 24/7 emergency call-outs for breakdowns, with same-day repairs where possible. All work includes safety checks and efficiency assessments to ensure reliable winter performance.
People
Chris Jones
Owner & Lead Engineer
With over 15 years' experience in the plumbing and heating industry, Chris leads our Gas Safe registered team. He specialises in boiler installations and renewable energy systems, maintaining a strong focus on customer satisfaction. His hands-on approach ensures every project meets strict quality standards while delivering practical solutions tailored to client needs.
Questions
Are your engineers Gas Safe registered?
Yes, all our plumbers and heating engineers are Gas Safe registered for your safety and compliance with UK regulations.
Do you offer emergency services outside normal hours?
We provide 24/7 emergency call-out services for urgent plumbing and heating issues across South East Wales.
What areas do you cover?
We serve Cardiff, Newport, Caerphilly, and surrounding areas including Risca, Blackwood, and Cross Keys.
Can you help with renewable energy installations?
Yes, we install MCS-certified air source heat pumps and photovoltaic solar systems for residential properties.
Do you provide guarantees on your work?
All installations come with manufacturer warranties plus our own workmanship guarantee for added peace of mind.
How quickly can you respond to emergencies?
Our 24/7 emergency service aims to arrive within 2 hours of your call for urgent plumbing or heating problems.
