Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing, Heating & Drainage Solutions in Bournemouth
Established in 1970, Ace Plumbing & Heating has been a trusted name in the plumbing and heating industry for over five decades. Our commitment to excellence began with Roy Hill's vision to provide 24/7 emergency services, a pioneering approach that set us apart in the UK market. Under the leadership of Lee Smith and later Daniel Cave and Andy Mills, we've expanded our operations to Bournemouth, Southampton, and Shaftesbury while maintaining our core values of reliability and technical expertise. Our team of Gas Safe registered and CIPHE-certified engineers undergoes continuous training with leading boiler manufacturers to ensure we deliver cutting-edge solutions. We pride ourselves on offering comprehensive plumbing, heating, drainage, and renewable energy services with no call-out charges and free estimates for replacements. Our extensive client base includes commercial enterprises across Dorset and countless private customers who value our prompt, professional service.With over 50 years of combined experience in the industry, our leadership team continues to uphold the standards set by our founders while embracing modern technologies and methodologies. Our dedication to quality is evidenced by our Public Liability Insurance coverage and manufacturer-backed warranties ranging from 1 to 10 years. We maintain strong partnerships with industry leaders like Viessmann Boilers and Gas Safe, ensuring our customers receive the highest standard of service. Our testimonials from satisfied clients, including property management companies and residential lettings agencies, attest to our consistent delivery of reliable solutions for both routine and emergency plumbing needs.
Services
Plumbing Services
Heating Systems
Gas Safety
Drainage Solutions
Renewable Energy
Boiler Installations
Emergency Repairs
Landlord Certificates
Powerflushing
Drain Clearing
Details
- Year established: 1970
Highlights and features
- We offer true 24/7 emergency plumbing services since 1970
- Our engineers are Gas Safe and CIPHE registered professionals
- No call-out charges for any emergency service
- 0% finance available on boiler installations
- Trusted by commercial clients across Dorset for 50+ years
Associations and certifications
- Gas Safe
- Chartered Institute of Plumbing and Heating (CIPHE)
What people say
Courteous and professional
Polite, helpful engineers
Prompt emergency response
Clean, professional manner
Reliable long-term service
Services
Plumbing Services
We provide comprehensive plumbing solutions covering installations, repairs, and maintenance for domestic and commercial properties. Our Gas Safe registered engineers handle everything from minor leaks to complete bathroom renovations. With no call-out charges and same-day service availability, we ensure minimal disruption to your daily routine while maintaining the highest safety standards.
Heating Systems
Our heating specialists offer full boiler servicing, installations, and emergency repairs for all major manufacturers. We provide 1-10 year warranties on new installations and maintain specialist training with leading boiler brands. From routine maintenance to complete system upgrades, we ensure optimal heating efficiency and safety compliance for residential and commercial clients.
Drainage Solutions
We offer 24/7 drainage services including high-pressure jetting, mechanical clearing, and emergency excavations. Our team handles everything from blocked sinks to complete drain relays with no call-out charges. We also provide preventative maintenance contracts and guttering system repairs to ensure long-term drainage efficiency for domestic and commercial properties.
Emergency Repairs
Our true 24-hour emergency service responds to plumbing crises at any time with no additional charges. Available 365 days a year, our rapid response team handles burst pipes, boiler failures, and drainage emergencies. Commercial clients benefit from priority response times and dedicated support for critical business operations requiring immediate plumbing solutions.
Renewable Energy
We specialise in modern renewable energy installations including solar thermal systems and heat pumps. Our Shaftesbury branch focuses on sustainable solutions that reduce energy costs while maintaining regulatory compliance. We provide expert advice on system selection, installation, and maintenance to help domestic and commercial clients achieve energy efficiency targets with reliable, future-proof technologies.
Questions
Do you offer emergency plumbing services outside normal working hours?
Yes, we provide 24/7 emergency plumbing services with no call-out charges for urgent issues like burst pipes, boiler failures, and drainage emergencies.
Are your engineers qualified to work on gas installations?
All our heating engineers are Gas Safe registered and CIPHE certified, with specialist training from major boiler manufacturers to ensure safe, compliant gas system work.
What areas do you cover for your plumbing services?
We serve Bournemouth, Southampton, Shaftesbury, and surrounding areas including Poole, Christchurch, Wimborne, and Ringwood for both domestic and commercial plumbing needs.
Do you offer financing options for boiler replacements?
Yes, we provide 0% finance options on Vaillant and Glowworm boiler installations with applicable administration charges, making essential replacements more affordable.
Can you provide proof of insurance and accreditations?
We hold full Public Liability Insurance and display Gas Safe and CIPHE accreditations. Our registration numbers (32225 and 025185C) are available for verification.
What guarantees do you offer for your plumbing work?
All our work comes with a minimum 1-year warranty, with boiler installations offering up to 10-year manufacturer-backed warranties, ensuring long-term reliability and customer satisfaction.
