Business Details
40 Years
experience
Premium Carpets and Flooring Solutions
Established over 30 years ago, The Carpet Factory operates as a family-run business specialising in high-quality carpets and natural flooring solutions. We serve both trade professionals and the general public, offering competitive factory-direct pricing across our extensive product range. Our expertise stems from decades of sourcing premium materials, including perfect stock, discontinued lines, and bankrupt merchandise acquired at significant discounts from UK and international suppliers.With over a million square metres of inventory available for immediate delivery, our three showroom locations in Kidderminster, Stourport, and Lye provide convenient access to flooring solutions for residential and commercial projects. Our team's industry knowledge ensures customers receive tailored advice and exceptional service, reflected in numerous testimonials praising our attention to detail and installation quality.
Services
Twist Carpets
Saxony Carpets
Velvet Carpets
Sisal Carpets
Vinyl Flooring
Underlay
Contract Carpets
Artificial Grass
Natural Flooring
Carpet Installation
Details
- Year established: 1986
Highlights and features
- We have over 30 years' experience in the flooring industry
- Family-run business with personal customer service approach
- Competitive pricing direct from factory stock
- Extensive range of carpets and flooring solutions
- Immediate delivery from 1 million square metres of inventory
What people say
Excellent service
Spot on
Perfect carpets
Competitive price
Superb value
Services
Twist Carpets
Our twist carpets feature tightly twisted heatset yarns that enhance wear resistance and appearance retention. This construction offers exceptional durability while maintaining a sophisticated texture. Ideal for high-traffic areas, these carpets combine practicality with modern aesthetics to suit both residential and commercial spaces.
Saxony Carpets
Luxurious saxony carpets provide soft, long pile surfaces that create warm, inviting environments. The premium finish adds elegance to living rooms and bedrooms while maintaining resilience. Available in various patterns and colours, these carpets offer both comfort and style for discerning customers.
Natural Textured
Natural textured carpets use loop pile construction to mimic organic fibres with random patterns. Designed for high-traffic zones, these durable carpets resist flattening while maintaining visual interest. The textured finish effectively hides wear marks, making them practical for busy households.
Vinyl Flooring
Modern vinyl flooring replicates wood and stone aesthetics with contemporary manufacturing benefits. Waterproof and easy to maintain, these floors suit kitchens and bathrooms. The collection combines authentic visuals with exceptional durability for residential and light commercial use.
Underlay
Premium underlay options enhance comfort while extending carpet lifespan. Thermal and sound insulation properties improve energy efficiency and acoustic performance. Different thicknesses cater to specific requirements, including underfloor heating compatibility for optimal warmth distribution.
Questions
What types of carpets do you stock?
We offer twist, saxony, velvet, and sisal carpets alongside natural textured ranges. Our collection includes both modern and traditional designs to suit various interior styles.
Do you sell commercial flooring solutions?
Yes, we provide heavy-duty contract carpets suitable for commercial environments. Our Endurance and Marathon ranges offer exceptional wear resistance for high-traffic areas.
Are your prices competitive?
As a factory-direct supplier with 30+ years' experience, we guarantee competitive pricing across our entire product range through bulk purchasing and efficient operations.
Do you offer delivery services?
With over a million square metres in stock, we provide immediate delivery for most products from our three showroom locations serving Kidderminster and surrounding areas.
Can I visit your showroom?
Our Kidderminster, Stourport, and Lye showrooms welcome visitors six days a week. Expert staff are available to help you select the perfect flooring solution.
Reviews (5)
Kathleen Hale
Dec 09, 2021
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Yes we chose the carpet we wanted ordered it no problem. Loads of choice if you want grey which we did. Only trouble is they cannot fit it till mid January.
Andrew Ashby
Sep 29, 2020
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We found just the carpet we were looking for in the shop in terms of colour, size and price. Following the instructions of the guys in the shop, we emptied our room at home of furniture and ventilated the room. We also decided to prep the floor in advance to make the job as straightforward as possible for the carpet fitters. The fitters came and did an amazing job! They were quick and efficient and even went the extra mile for us. Well done guys, great service. We 're happy to recommend you!
Rachel Aston
May 17, 2019
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Wonderful shop. We get all our carpets from here. Great service, sound advice, quick fitting and supreme quality. Would recommend!
Zoe Davies
Sep 29, 2018
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Really friendly and helpful guys from booking to fitting....unlike other carpet retailers not too far from here! Did a great job for a good price. Thanks guys
Kirk
Jul 11, 2018
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Good carpets at sensible prices, look no further !! I'm really pleased with my carpet and the quality of service, good advice in store no nonsense and fast efficient delivery and fitting.
Steve the carpet fitter is a real credit to the company, Been in the trade over 30 years knows his stuff, polite friendly good laugh and did a neat and tidy job. ! I will recommend these guys to anybody and I'll be calling in again soon.. keep up the good work guys
Steve the carpet fitter is a real credit to the company, Been in the trade over 30 years knows his stuff, polite friendly good laugh and did a neat and tidy job. ! I will recommend these guys to anybody and I'll be calling in again soon.. keep up the good work guys
