Business Details
43 Years
experience
Emergency
services
Expert Drainage Solutions in Torbay & Exeter
Established in 1983, Draincure SW is a family-run drainage specialist serving South Devon. With over four decades of experience, we focus exclusively on drainage solutions, including unblocking, CCTV surveys, and high-pressure water jetting. Our team, led by founder Ken Twydell and his son James, operates across Torbay, Exeter, and surrounding areas, combining advanced equipment with transparent pricing. We prioritise customer satisfaction through prompt service, clear communication, and a commitment to resolving drainage issues efficiently.Our investment in cutting-edge technology ensures accurate diagnostics and durable repairs, while our local expertise guarantees familiarity with regional drainage challenges. As a trusted independent firm, we pride ourselves on reliability, technical proficiency, and a personalised approach to every client.
Services
Drain unblocking
CCTV surveys
High-pressure jetting
Drain lining
Pitch-fibre pipe repair
Rat infestation surveys
Lost item retrieval
Root ingress removal
Pre-purchase surveys
Sewer buildover permits
Details
- Year established: 1983
Highlights and features
- 40 years of dedicated drainage expertise since 1983
- Family-run team with local knowledge of South Devon
- 24/7 emergency service for urgent drainage issues
- Transparent fixed pricing with no hidden charges
- Investment in advanced CCTV and jetting technology
Associations and certifications
- Brawoliner
What people say
Prompt service
Friendly staff
Thorough surveys
Reasonable pricing
24/7 availability
Services
Drain unblocking
We specialise in resolving blocked drains, toilets, sinks, and sewers using high-pressure water jetting and electro-mechanical equipment. Our engineers clear obstructions caused by roots, fat build-up, or debris. Domestic properties benefit from a fixed-price service during normal hours, ensuring predictable costs for single-blockage emergencies.
CCTV surveys
Our high-resolution CCTV cameras identify drainage issues in pipes up to 300mm diameter. Surveys include pre-purchase assessments, sewer buildover permissions, and rat infestation investigations. Reports feature defect maps, photo evidence, and repair recommendations, accepted by South West Water for planning applications.
Drain lining
We repair damaged drains without excavation using Brawoliner CIPP technology. This 'no-dig' solution reinforces cracked or collapsed pipes with resin-saturated liners. The process creates a jointless, corrosion-resistant replacement pipe, ideal for pitch-fibre or clayware systems in residential and commercial properties.
Pitch-fibre repair
Our specialist Picote machines re-round and descale deteriorated pitch-fibre pipes. After mechanical reaming, we install Brawoliner patches to restore structural integrity. This method avoids disruptive excavation while extending the lifespan of aging drainage systems in older properties.
Lost item retrieval
Using grab tools and CCTV guidance, we recover foreign objects from drains including dropped keys, drain rods, and personal items. The process minimises property damage compared to traditional excavation methods, typically completed within one service visit.
People
Ken Twydell
Founder
With 40 years in drainage, Ken established Draincure SW in 1983 after environmental health and construction roles. He oversees operations, ensuring technical standards and service ethics remain aligned with the company's founding principles.
James Twydell
Operations Manager
Joining in 2003, James manages daily operations and client relations. His expertise in CCTV diagnostics and no-dig repairs ensures modern technical capabilities complement traditional drainage knowledge passed from Ken.
Questions
Do you offer 24/7 emergency drainage services?
Yes, we provide round-the-clock assistance for urgent drainage issues with no additional surcharge outside normal working hours.
What areas do you cover?
We operate across Torbay, Exeter, Teignbridge, and South Hams, extending to Kingsbridge, Honiton, and Crediton with transparent travel charges.
Are your drain surveys accepted by water authorities?
Our sewer buildover surveys meet South West Water requirements, including detailed defect analysis and compliance documentation for planning applications.
How quickly can you respond to a blocked drain?
Most emergency call-outs occur within 90 minutes, with engineers equipped to resolve common blockages in 1-2 hours using jetting or mechanical tools.
Do you provide guarantees for your work?
We stand by our repairs with industry-standard warranties, including resin lining guarantees and re-clearance commitments for recurring blockages.
Can you help with pre-purchase drain inspections?
Our homebuyer surveys assess drainage condition with CCTV evidence, defect analysis, and repair cost estimates, typically completed within one visit.
Reviews (5)
Zak Caley
Nov 20, 2021
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A very professional and effective service. The problem was sorted in the first hour and was not expensive. Would definitely recommend. Janice Paignton
Terry Smith
Aug 17, 2021
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I contacted Draincure due to a blocked manhole drain. They were professional, courteous and arrived within an hour of calling. The price was very good and was fixed as their advert stated. If youre looking to find a great company, look no further, call Draincure now.
Lesley Evans
Apr 28, 2021
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Would give 10 stars if I could. Brilliant job, well done. Adam was here 5 minutes after ringing the office. Worked hard clearing pipework in a confined space. Couldn't thank him enough. Thanks guys, you are awesome.
Ian Barnes
Apr 14, 2021
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Called to remedy within the hour. We dealt with Ken, who answered the phone, whilst James fixed the problem. Both most courteous and personable. Professional and efficient.
Mark Hiscutt
Jan 02, 2021
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Must say did not need to use these guys in the end, had to cancel on them last minute, but that was no problem, no bad vibes, had a bit a laugh about it. if anything goes wrong again will call on them again.
