Business Details
Premium Hot Tubs & Swim Spas for Health and Relaxation
Established as a premier provider of premium hot tubs and swim spas, we specialise in delivering innovative wellness solutions designed to enhance health, wellbeing, and relaxation. Our extensive range includes the Highlife, Limelight, and Hot Spot hot tub collections, alongside Endless Pools swim spas engineered for fitness and recreation. With a commitment to quality, we offer products featuring advanced technologies such as FreshWater Salt Systems, energy-efficient designs, and patented hydrotherapy jets.Our expert team provides personalised guidance from selection to installation, ensuring a seamless experience. Backed by comprehensive after-sales support, including maintenance advice and chemical balancing resources, we prioritise customer satisfaction. Operating from strategic locations, we combine industry-leading expertise with exceptional service to deliver life-changing investments in comfort and tranquillity.
Services
Hot Tub Sales
Swim Spa Installation
Water Care Products
Maintenance Services
Financing Options
Highlights and features
- We offer 24/7 personalised customer support.
- Our team consists of certified experts with extensive experience.
- We provide 24/7 personalised customer support.
- We operate with full transparency and no hidden fees.
Associations and certifications
- Financial Conduct Authority
What people say
Fantastic customer service
Knowledgeable and helpful
Professional installation
Excellent aftercare support
High-quality products
Services
Hot Tub Sales
We supply premium hot tubs with advanced hydrotherapy jets, energy-efficient systems, and durable construction. Our collections cater to relaxation, family use, and therapeutic needs. Products feature FreshWater Salt Systems and LED lighting for enhanced experiences. Expert guidance ensures optimal model selection for personal requirements.
Swim Spa Installation
Our Endless Pools swim spas combine fitness training with relaxation features. Professional installation includes site assessment, delivery, and technical setup. Products utilise patented current systems for continuous swimming in limited spaces while maintaining recreational functionality for families.
Water Care Products
We provide essential maintenance products including sanitizers, pH balancers, and filtration systems. Online resources demonstrate proper water chemistry management. These solutions ensure optimal hygiene, equipment longevity, and compliance with safety standards for consistent spa performance.
Maintenance Services
Our after-sales support covers routine maintenance, filter replacements, and seasonal servicing. Technicians provide troubleshooting assistance and preventive care advice. Regular maintenance packages help preserve product condition, warranty validity, and long-term operational efficiency for customer satisfaction.
Financing Options
We offer flexible financing through authorised lenders for hot tub and swim spa purchases. Credit agreements consider individual affordability and credit history. This service enables customers to acquire premium wellness solutions with manageable monthly payments under regulated financial arrangements.
People
Maxine
Customer Service Specialist
Maxine provides expert product advice and after-sales support, demonstrating extensive knowledge of hot tub technology and maintenance requirements.
Sarah
Sales Consultant
Sarah offers personalised guidance during product selection, ensuring customers find solutions matching their lifestyle and budget requirements.
Ken
Sales Consultant
Ken assists customers with technical specifications and installation considerations, providing clear explanations throughout the purchasing process.
Mark
Regional Sales Manager
Mark oversees operations in Sevenoaks, delivering professional service from initial consultation through to post-purchase support.
Lucy
Customer Relations
Lucy ensures positive shopping experiences through friendly assistance and prompt resolution of customer inquiries.
Questions
What hot tub models do you offer?
We offer Highlife, Limelight, and Hot Spot hot tub collections with various sizes and hydrotherapy features.
Do you provide installation services?
Yes, we offer professional installation with delivery and setup by experienced technicians.
Are financing options available?
Yes, we provide flexible finance plans through authorised lenders to make purchases accessible.
What after-sales support do you offer?
We provide maintenance advice, chemical balancing resources, and ongoing technical support post-purchase.
Can I test products before buying?
Yes, we encourage customers to experience our hot tubs and swim spas in-store before purchasing.
Videos
Reviews (7)
Lindsey Young
Jan 10, 2022
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Highly recommend HotSpring World of Sevenoaks. We purchased the Highlife Jetsetter LX and it is amazing....We relax and look up at the stars most days and feel blessed. Mark at the showrrom is so informative and he is always available to answer any queries. The process from the order to delivery was very smooth. Mark's communication has been fantastic along with the delivery guys who were so polite and explained everything before leaving. A big thank to you all.
David Dennis
Jan 02, 2022
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The team at the showroom were excellent and we were given a great tour of the hot tubs so we could decide which one would best suit our family. The delivery team were excellent and very friendly, professional and really helpful.
Anf Ernee
Dec 17, 2021
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I found Mark to be a Honest and straightforward salesman and
I bought an X500 fitness pool. The only downside of the buying experience was waiting for my pool,but this was to be expected,due to a global meltdown! Once I was given a date it arrived as planned and the Installation team were excellent. I have had one minor problem with my pool,I reported the problem one day and the following day Chris came to my home with a part and fixed it. This level of back up is unusual nowadays and I am grateful that the back up response from Hot Spring World was so prompt. I did look at less expensive
I bought an X500 fitness pool. The only downside of the buying experience was waiting for my pool,but this was to be expected,due to a global meltdown! Once I was given a date it arrived as planned and the Installation team were excellent. I have had one minor problem with my pool,I reported the problem one day and the following day Chris came to my home with a part and fixed it. This level of back up is unusual nowadays and I am grateful that the back up response from Hot Spring World was so prompt. I did look at less expensive
Gerald Carton
Nov 28, 2021
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Mark was very helpful in advising us on a hotsprings highlife jacuzzi. Superb service, knowledgeable, effective salesperson taking time to discuss all the options and benefits. I can strongly recommend talking to Mark if tou are considering a hot tub.
Richard Harrison
Oct 24, 2021
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We were a little sceptical about Spa Salesman having been feed some pitches with alternate companies, but 'hats off to Mark' who spent time with us to understand our wants and needs and gave genuine advice and guidance. No pressure selling, just straight talking, and highlighting what we should compare when doing our research. Having subsequently chosen the model, communication remained very well maintained throughout, with updates when appropriate. A very pleasant experience all round. Would also add the 'installation' team were first rate too, worked as a 'pair' and made a difficult logistical
Oli Walters
Sep 25, 2021
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Great experience with hotspring world Sevenoaks, lovely team and very accommodating. The hot tub is pure bliss, I can not highly recommend one enough and hsw made the sales process trouble free. I did have some slight issues with getting hold of the team at Sevenoaks however I believe this was linked to unforeseen staff sickness which cant be helped however the team across the UK whichever branch you contact were amazing and supportive. Mark has been great and ray over at Chelmsford who tells you how it is and just a very honest guy. delivery was slightly delayed as expected in this covid
Caroline Fulcher
Aug 17, 2021
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Mark has been most helpful with advice during a complicated delivery and installation process. We are delighted with our wonderful Rhythm hot tub. He has kindly been over to help with balancing the chemicals and responded straight away with novice queries on maintaining the water. Thank you for your patience and great customer service.
