Award Leisure Birmingham

Business Details

42 Years

experience

Award Leisure Birmingham Hot Tubs & Swim Spas Showroom

Established in 1984, Award Leisure Birmingham has grown into one of the UK's leading retailers of hot tubs, swim spas, and outdoor leisure products. With seven nationwide stores and a national distribution centre, we combine the strength of a national company with the personal touch of a local franchise. Our team of experts provides tailored advice, free home surveys, and full project management for installations, ensuring a seamless experience from selection to commissioning. Backed by a 10-year guarantee and accreditations from Which Trusted Trader and WhatSpa?, we prioritise customer satisfaction through exceptional service and quality products.

Our showroom in Hall Green, Birmingham, serves customers across the West Midlands, offering wet-test demonstrations and flexible financing options through Novuna Capital. We pride ourselves on our 5-star customer ratings, reflecting our commitment to professionalism, transparency, and ongoing support via our 7-day helpline and VIP Peace of Mind plan.

Services

Hot Tubs Swim Spas Garden Buildings Saunas Chemical Supplies Installation Landscaping Financing Maintenance Home Surveys

Details

Year established: 1984

Highlights and features

35 years of expertise in outdoor leisure products and installations.
Free home surveys and project-managed installations for hassle-free setup.
10-year guarantee on all products and installations.
Flexible financing options including interest-free plans.
Award-winning customer service with 5-star Google and Facebook ratings.

Associations and certifications

Which Trusted Trader
WhatSpa? Approved
FCA approved retailer

What people say

Outstanding service Smooth installation Knowledgeable staff 5-star ratings Excellent customer support

Website

Update Listing

Services

Hot Tubs

We offer a wide range of hot tubs designed for relaxation and hydrotherapy. Our models accommodate 410+ people, with features like adjustable jets, energy-efficient insulation, and smart controls. Each purchase includes installation, water testing, and aftercare support.

Swim Spas

Our swim spas combine fitness and relaxation with continuous swimming currents and hydrotherapy jets. Ideal for home use, they feature compact designs, adjustable flow systems, and durable acrylic shells. Installation includes electrical setup and chemical balancing.

Garden Buildings

We supply and install garden buildings including gazebos, cabins, and BBQ huts. Customisable options feature cedar wood finishes, insulated walls, and matching hot tub enclosures. Projects include landscaping and foundation work for seamless integration.

Saunas

Our cedar saunas provide therapeutic heat therapy in barrel, pod, and panoramic styles. Each unit includes delivery, positioning, and electrical connections. Optional extras include aromatherapy systems and LED lighting for enhanced relaxation.

Installation

We offer full installation services for hot tubs, swim spas, and garden buildings. This includes access surveys, crane lifts, electrical connections, and commissioning. Our team ensures compliance with safety standards and provides usage training.

Questions

Do you offer home surveys for installations?

Yes, we provide free home surveys to assess access and recommend optimal positioning for your hot tub or garden building.

Are financing options available?

Yes, we offer flexible financing through Novuna Capital, including interest-free plans and long-term repayment options up to 10 years.

What areas do you serve?

We serve Birmingham, Solihull, Wolverhampton, Dudley, and Worcestershire, with nationwide distribution available for select products.

Do you provide after-sales support?

Yes, our 7-day helpline and VIP Peace of Mind plan include annual servicing, chemical top-ups, and priority response times.

Can I test hot tubs before purchasing?

Yes, our showroom offers wet-test demonstrations in private Nordic Log Cabins to experience the tubs in action.

What warranties do you offer?

All products come with a 10-year guarantee covering structural integrity and manufacturing defects, subject to terms and conditions.

Reviews (7)

Write a Review

Chris Ramsey

Dec 17, 2021 Report

Amazing staff in bham branch
Ashley Simon and Susan stars
Communication brilliant
Deliver instillation fantastic loving life at the moment
Thanks guys you amazing

Ryan M.

Aug 29, 2021 Report

Sophie, Sarah and Daniel were amazing at dealing with some small queries following my hot tub delivery. Fully recommend these guys. Thanks for making our experience fantastic. Regards, Ryan Lythgoe.

Gary Phillips

Apr 03, 2021 Report

Just had our hot tub installed by simon and his team very pleased with the quality and the service couldn't recommend award leisure enough very satisfied customer.

Michael Gransbury

Mar 29, 2021 Report

If you are looking for a Hot Tub or Spa in the Solihull area then this is definitely the place to go. We purchased Spa and Gazebo from Simon Baggaley and could not be more positive about our experience from initial order right the way through to delivery and aftersales care - excellent throughout (and that was right through the C-19 pandemic !). Top rating very well deserved.

Jill Riley

Oct 22, 2020 Report

Brilliant service. No hard sell. Knowledgable and informative. An all round easy purchase and installation. Simon is great and if you're thinking about a hot tub then I'd highly recommend a visit and chat with him.

Jack Raison

Jun 30, 2020 Report

Went in to AW Birmingham for some info. Came out with a hot tub. They are super knowledgable, really understand the market and guide you through the process. They included delivery and install and educated me on keeping the water clean with chemicals. A great company who offer a great service thank you

Victoria Somerville

Jun 12, 2020 Report

Just had our hot tub installed and we absolutely love it! The team were so helpful from start to finish with Claire even finding the exact tub we wanted in stock so we could get it quicker. They were really flexible about delivery times (as we had to build the base for it) and couldn’t have been more helpful.