Business Details
Emergency
services
Expert Drainage Solutions in London
London Drains Direct is a professional family-run company specialising in blocked drains, CCTV surveys, and drain repair services for residential and commercial properties across London and the Home Counties. Our team of experienced technicians combines expertise with cutting-edge technology to resolve drainage issues ranging from blocked drains to damaged pipes. We offer comprehensive services including clearance of blocked sinks, toilets, and baths, drain jetting, CCTV inspections, and non-invasive pipe relining.Our commitment to reliability is underscored by 24/7 emergency response, fixed pricing with no hidden charges, and free no-obligation quotations. As proud members of the National Association of Drainage Contractors, we ensure all engineers are fully trained and equipped to deliver safe, high-quality solutions. With rapid response times and a focus on customer satisfaction, we provide peace of mind through guarantees on all healthy drainage systems and a 30-day assurance on completed work.
Services
Blocked Drains
Blocked Sink
Blocked Bath
Blocked Toilet
CCTV Surveys
Drain Repairs
Maintenance Contracts
Pest Control
Highlights and features
- We offer fixed prices on many services with no call-out charges.
- Our team provides 24/7, 365-day emergency drainage services.
- We are proud members of the National Association of Drainage Contractors.
- Free quotations with no obligation to buy.
- We guarantee a clear, upfront price for every job.
Associations and certifications
- National Association of Drainage Contractors
What people say
Fabulous service
Outstanding job
Highly recommend
Fast & efficient
Great gentleman
Services
Blocked Drains
Our 24/7 blocked drain service resolves urgent drainage issues using high-pressure jetting and rotary machines. We guarantee rapid response times and fixed pricing with no hidden fees. Customers receive a free CCTV 'look and see' inspection after clearance to ensure full functionality. This service caters to domestic and commercial properties across London and the Home Counties.
CCTV Drainage Surveys
We conduct detailed CCTV surveys to diagnose drainage problems using advanced camera technology. This non-invasive method identifies blockages, cracks, or root intrusions in pipework. Reports include video evidence and recommendations for repairs or maintenance, ensuring cost-effective solutions for residential and business clients.
Drain Maintenance Contracts
Our maintenance contracts provide regular drain cleaning and inspections to prevent emergencies. Tailored for food industries and commercial properties, these plans reduce long-term costs through proactive care. Services include scheduled jetting, CCTV checks, and priority emergency response.
Blocked Toilet Service
We resolve blocked toilet emergencies using manual rods or high-pressure machinery. This service includes free 30-day guarantees and no call-out charges. Engineers carry portable CCTV equipment to identify recurring issues caused by tree roots, broken pipes, or excessive waste.
Drain Repairs & Installation
Our team installs new drainage systems to British Standards and repairs damaged pipes without excavation where possible. Techniques include drain lining and relining to restore functionality. We provide competitive quotes for domestic and commercial projects across London.
Questions
What are the most common causes of blocked drains?
Hair, grease, soap scum, tree roots, and foreign objects like wipes are primary causes. Our engineers identify and resolve these issues using specialist equipment.
Do you offer same-day emergency services?
Yes, we operate a 24/7 rapid response service with 95% of customers attended within two hours. No call-out charges apply.
Are your prices fixed or hourly?
We provide fixed pricing with transparent quotes. Costs depend on blockage severity, but guarantees ensure no unexpected fees.
Can I prevent future drain blockages?
Yes, our maintenance contracts and engineer advice help prevent recurring issues. Regular jetting and CCTV surveys are recommended for high-risk properties.
Do you provide CCTV drain inspection reports?
Yes, free visual CCTV checks accompany machinery clearance. Detailed reports with video evidence are available for complex drainage problems.
Reviews (4)
Sunara Spires
Jan 16, 2022
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Brilliant same day service. Easy to use web chat to make an appointment. Problem fixed so easily with the jetting equipment and price absolutely as explained on the website. No hidden changes and having seen some of the comments on here perhaps they didn't look at the problem solving options and the associated tools required and how the charging structure works.
Arnab Datta
Dec 15, 2021
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Called the company about a blocked kitchen sink drain at a rented property. They quoted two prices. Later I had a call from the engineer who said that he would need to use the machine which meant the higher of the two costs ( 120 + VAT instead of 60 + VAT) which I was alright with until he said that there would be no guarantee if he did only the unblocking and that a 'cleaning' of the pipe would be better and it would be guaranteed for 60 days. It would cost 195 + VAT. At this point, I was inclined to call it off but having called them out, I would have to pay them their minimum charges and
Nicole Duke
Dec 14, 2021
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Thank you for a very efficient service. Reliable gentlemen. Came one time
actually they phoned before they were running earlier than arranged. Very pleasant. Price charged as quoted. Would recommend the company . Job well done thank you
actually they phoned before they were running earlier than arranged. Very pleasant. Price charged as quoted. Would recommend the company . Job well done thank you
Ann Norton
Dec 12, 2021
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Very quick response , and polite helpful when booking. Also good clear charging by job. Slight communication breakdown from engineer on job re going ahead on pricier clearance however this part of fee was waived on good will. Did the clearance well and would use again as found very professional.
