Business Details
12 Years
experience
Emergency
services
Expert Plumbing & Heating Solutions in Stoke-on-Trent
SDB Plumbing & Heating, established in 2014, is a family-run business built on trust, honesty, and industry expertise. Our Gas Safe Registered engineers (No. 563340) specialise in domestic and commercial plumbing and heating solutions, including boiler installations, servicing, and emergency repairs. With over 30 years of combined experience, we prioritise transparent communication, tailored solutions, and exceptional workmanship.We serve Staffordshire and Cheshire, offering energy-efficient systems, smart thermostat integration, and underfloor heating. Our commitment to customer satisfaction extends beyond installation, providing ongoing support and maintenance to ensure long-term reliability. Recognised for technical proficiency and reliability, we work with landlords, homeowners, and businesses to deliver compliant, sustainable heating systems.
Services
Boiler Installation
Gas Safety Certificates
Underfloor Heating
Smart Thermostats
Bathroom Installation
Plumbing Repairs
Renewable Energy Systems
Legionella Testing
Details
- Year established: 2014
Highlights and features
- We are Gas Safe Registered (No. 563340) for assured compliance and safety.
- Our engineers have over 30 years of combined experience in plumbing and heating.
- We provide tailored solutions for domestic and commercial properties across Staffordshire and Cheshire.
- We prioritise transparent communication and no hidden costs.
- We offer 24/7 emergency boiler replacement services.
Associations and certifications
- Gas Safe Register
What people say
Fantastic company
Efficient and knowledgeable
Professional service
Highly recommend
Clean workers
Services
Boiler Installation
SDB Plumbing & Heating installs energy-efficient A-rated boilers, reducing energy bills and carbon footprints. Our Gas Safe Registered engineers ensure safe, compliant installations tailored to property size and usage. We offer 10-year manufacturer guarantees on selected models, with transparent pricing and no hidden costs. Serving domestic and commercial clients in Staffordshire and Cheshire.
Gas Safety Certificates
We provide annual Gas Safety Certificates for landlords and businesses, ensuring compliance with UK regulations. Our engineers inspect gas appliances, flues, and ventilation systems to identify risks like carbon monoxide leaks. This service includes detailed reporting and advice on maintenance to ensure tenant safety and legal compliance.
Underfloor Heating
SDB designs and installs underfloor heating systems for residential and commercial properties. Working with manufacturers, we create efficient layouts that provide even warmth and energy savings. Our systems integrate with renewable energy sources, offering bespoke solutions for new builds or renovations across Staffordshire and Cheshire.
Smart Thermostats
We install Hive, Nest, and Honeywell smart thermostats, enabling remote temperature control via smartphones. These devices learn user habits, optimise energy use, and reduce bills by 10-25%. Our engineers configure scheduling and voice-command integration, ensuring seamless operation for homes and businesses.
Plumbing Repairs
SDB offers urgent repairs for boilers, leaks, and gas appliance failures. Our 24/7 emergency service minimises downtime, with transparent pricing and rapid response times. Engineers carry common replacement parts to resolve issues efficiently, serving domestic and commercial clients across Staffordshire and Cheshire.
People
Sam Ball
Director
Sam founded SDB in 2014 after 7 years in the plumbing and heating industry. Fully qualified in domestic and commercial systems, he ensures technical excellence and customer satisfaction. He maintains up-to-date certifications and focuses on transparent, client-focused service.
Steve Harbarow
Gas Engineer
With over 40 years of experience, Steve specialises in gas appliances and air conditioning. A former electrician, he brings cross-disciplinary expertise to complex heating systems. He enjoys mentoring apprentices and ensuring safety compliance on every project.
Matt Smith
Underfloor Heating Expert
Matt designs bespoke underfloor heating systems, combining technical precision with creative problem-solving. His 15-year career includes high-end residential and commercial installations. Outside work, he maintains a marine aquarium and spends time with his three children.
Karen Ball
Head of Operations
Karen manages SDB's scheduling and client communications, ensuring seamless service delivery. A self-proclaimed 'Harry Potter superfan', she balances organisational expertise with a passion for art and family time with her granddaughter.
Dave Ball
Purchasing Manager
Dave leverages 30 years in plumbing supply chains to source quality products at competitive prices. As Sam's father, he provides mentorship alongside procurement expertise. He enjoys photography, Manchester United, and family holidays with partner Kerry.
Questions
Does a gas safety check include a boiler service?
No, gas safety checks and boiler services are separate. The former ensures appliance safety, while the latter maintains efficiency. We offer combined discounts for both services.
How often should I service my boiler?
Annual servicing is recommended to maintain efficiency, safety, and warranty validity. Regular maintenance can extend boiler lifespan beyond 15 years.
Do you offer emergency boiler repairs?
Yes, we provide 24/7 emergency boiler replacement and repair services to minimise downtime for domestic and commercial clients.
Can smart thermostats reduce energy bills?
Yes, Hive, Nest, and Honeywell smart thermostats can reduce bills by 10-25% through learning algorithms and remote control features.
Are your engineers Gas Safe Registered?
Yes, all our engineers are Gas Safe Registered (No. 563340). Verification is available via the Gas Safe Register website.
Do you work with commercial clients?
Yes, we design and install heating systems for businesses including hotels, care homes, and factories across Staffordshire and Cheshire.
Reviews (4)
Hazel Brown
Jun 04, 2021
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Positive:Professionalism,Responsiveness
Engaged Sam to work on a property managed by my employers. Both Karen and Sam are lovely people who bent over backwards to help. Cannot thank them enough
Service:Heating system repair
Engaged Sam to work on a property managed by my employers. Both Karen and Sam are lovely people who bent over backwards to help. Cannot thank them enough
Service:Heating system repair
Holly Allen
Mar 01, 2021
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We got in touch with Sam due to our boiler breaking and being left with no heating/hot water. Sam was prompt to help, provided lots of information regarding our options with boilers and the most efficient. Installed and completed very quick, all documents talked through and good guide for the new thermostat. Highly recommend anyone to Sam for information great job and lovely guy.
Nicola
Nov 26, 2020
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Ive now been calling Sam to rescue us for about 3 years!!! He never lets us down and will do what he can to keep the cost reasonable. Hes very honest and wont try to sell you what needs to be done, he is practical about ways around the job to give you the best service at the best price. Hes friendly too which helps! He recently rescued us during lockdown, being the upmost professional!!! I would definitely recommend him!!!
Colleen Simcock
Sep 27, 2020
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We've used SDB a few times now and have never been disappointed. We've had 3 new boilers installed over the years, at different properties, and each time we were very pleased with the results. Most recently we moved house and the existing boiler packed up. Sam came and gave us several different options for new boilers with a range of benefits. Once we'd chosen he made sure he fitted our new boiler as soon as possible (it was winter and we had no heating!). To say the say the installation left by the previous owners was a mess is an understatement!! Sam worked tirelessly is make sure our new system
