Business Details
12 Years
experience
Your Trusted Flooring Experts in Norwich
Established in 2014, we are a dedicated team of flooring specialists committed to delivering exceptional service and quality installations. Our expertise spans luxury vinyl tile (LVT) flooring, wool carpets, and sustainable cork solutions, with two showrooms in Norwich serving residential and commercial clients. With nearly two decades of combined industry experience, we prioritise customer satisfaction through personalised guidance and professional execution.Our reputation is built on over 230 five-star reviews, reflecting our commitment to using premium materials and maintaining rigorous standards. We offer tailored advice, competitive pricing, and a guarantee-backed service, ensuring every project meets our exacting criteria for durability and aesthetic excellence.
Services
Carpets
LVT Flooring
Vinyl Flooring
Cork Flooring
Underlay Supply
Flooring Installation
Sample Consultations
Old Flooring Removal
Furniture Moving Service
Details
- Year established: 2014
Highlights and features
- We have nearly two decades of experience in flooring and carpet fitting
- Our team provides personalised, local service prioritising customer satisfaction
- We offer a wide range of quality flooring options for every requirement
- Our installations combine expert guidance with professional execution
- We use premium materials to ensure long-lasting, durable results
What people say
Superb job
Excellent customer service
Prompt communication
Perfect installation
Highly recommend
Services
Carpets
We supply and install premium wool and synthetic carpets, offering durability and style. Our range includes stain-resistant options and eco-friendly natural fibres. Expert guidance ensures optimal selection for residential or commercial spaces.
LVT Flooring
Luxury vinyl tile installations mimic natural materials with waterproof durability. Our Norwich specialists provide tailored solutions for kitchens, bathrooms, and high-traffic areas, combining aesthetic appeal with practical performance.
Cork Flooring
Sustainable cork flooring solutions combine style with environmental responsibility. Our expert fitting ensures lasting installations that offer thermal insulation and unique design possibilities for modern interiors.
Underlay Supply
We provide premium underlay options including memory foam technology for enhanced comfort. Our Plushwalk underlay improves compression recovery and includes spillage protection for long-lasting floor performance.
Flooring Installation
Professional installation covers carpets, LVT, vinyl, and cork flooring. Our process includes preparation advice, old flooring removal, and furniture management options to ensure seamless project execution.
People
Ben
Fitter
Skilled flooring specialist with expertise in precise installations, particularly in challenging spaces. Known for delivering results exceeding customer expectations through meticulous attention to detail.
John
Advisor
Experienced flooring consultant providing expert guidance on material selection and installation planning. Recognised for clear communication and effective project coordination.
Ellen
Advisor
Showroom expert offering comprehensive advice on flooring options, with a focus on matching products to client needs and interior design requirements.
James
Fitter
Professional installer noted for efficient execution and commitment to maintaining clean workspaces during and after flooring projects.
Sam
Team Member
Dedicated team member contributing to both showroom operations and installation processes, ensuring consistent service quality across all customer interactions.
Questions
What flooring types do you specialise in?
We specialise in carpets (wool and synthetic), luxury vinyl tiles (LVT), cork flooring, and premium underlay solutions.
Do you offer installation services?
Yes, we provide professional installation for all flooring types we supply, including preparation advice and removal options.
Can I see samples before purchasing?
Yes, we offer sample consultations at our Notcutts showroom location for informed decision-making.
What guarantees do you provide?
All products include manufacturer-backed guarantees covering defects and performance lifespan.
How long does the process take?
Typical projects take 2-4 weeks from consultation to completion, depending on order availability and installation scheduling.
Are your fitters certified professionals?
Our installation team has combined decades of industry experience with proven expertise in all flooring types.
Reviews (4)
Maurice Meyer
Nov 27, 2021
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These guys are first class and very professional. The showroom is friendly with plenty of samples that you can take home if you want. Peter is very helpful and gives good advice. We chose a Harvey Maria floor for our kitchen. The site survey and fitting were excellent. John and his team paid great attention to detail and were very thorough. The were also clean and tidy. The job is perfect. No faults at all. I highly recommend this team. Maurice and Moya
Helen Bamford
Jul 05, 2021
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I cannot praise Arbon's highly enough. From the moment you walk into the shop James is friendly and knowledgeable. John carried out a house visit to measure up, bringing plenty of samples. A very competitive written itemised quote was then emailed. When we couldn't quite decide on colour/shades and patterns I revisited the shop and took advantage of their offer to bring large shop size samples home with me and was able to keep them for a few days so I could see the flooring in situ. Once the decision was made fitting dates were quickly arranged. I have now had a good quality carpet fitted in the
Jonathan Cooke
Jun 17, 2021
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Stunning Karndean hard flooring fitted throughout the ground floor with every detail thought about and pattern expertly planned in advance. Execution exceptional! Can't praise the guys enough so went on to have complicated sisal fitted throughout the first floor as well! This is a business which knows how to treat its customers and knows how to fit flooring. Enough said. Get in quick because they are always in demand.
Jorell Parksey
Mar 16, 2021
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Not that they need another 5 star review but it is certainly deserved! Always very helpful and quick to respond; they carpeted nearly our entire bungalow at very short notice so that we could move in just before Christmas. Fitted beautifully, with 7 doors planed, all at a very fair price. Thank you for making our new home so comfortable.
