Business Details
18 Years
experience
Expert Carpet & Floor Cleaning Services in Horsham
TRUECLEAN has been delivering professional carpet, upholstery, and hard floor cleaning services since 2008. Based in Horsham, West Sussex, we operate throughout Sussex and Surrey, serving both residential and commercial clients. Our owner-operator Nigel Davies brings extensive industry experience to every project, ensuring exceptional results through advanced techniques and low-moisture methods that protect delicate materials. We maintain rigorous standards through accreditations from TrustMark, Which? Trusted Traders, and the National Carpet Cleaners Association, demonstrating our commitment to quality and consumer protection.Our 100% satisfaction guarantee reflects our confidence in delivering flawless outcomes, supported by a 14-day spillage protection policy and comprehensive insurance coverage. With enhanced CRB checks and Trading Standards approval, we provide complete peace of mind through transparent pricing, no hidden fees, and a proven track record of transforming aged flooring to like-new condition.
Services
Carpet Cleaning
Upholstery Cleaning
Oriental Rug Cleaning
Stone Floor Cleaning
Vinyl Floor Cleaning
Infection Control
Stain Removal Advice
Details
- Year established: 2008
Highlights and features
- We have over 15 years of experience in carpet and floor cleaning
- We are TrustMark and Which? Trusted Traders approved
- We provide 100% satisfaction guarantee with re-clean or refund promise
- Our team consists of certified experts with extensive industry knowledge
- We operate with full transparency and no hidden fees
Associations and certifications
- TrustMark
- Which? Trusted Traders
- National Carpet Cleaners Association (NCCA)
- Trading Standards 'Buy with Confidence'
What people say
Extremely knowledgeable
Excellent service
Highly recommend
Very reliable
First class service
Services
Carpet Cleaning
Our NCCA-accredited carpet cleaning uses low-moisture methods to safely remove deep-seated dirt while preserving fabric integrity. We follow PAS 86:2008 standards for optimal results, suitable for all carpet types including delicate wool and synthetic fibres. Customers benefit from our 14-day spillage protection guarantee.
Stone Floor Cleaning
Specialist natural stone floor restoration using pH-neutral solutions to clean and polish marble, limestone, and granite surfaces. Our TrustMark-certified technicians employ industry-endorsed techniques to maintain material longevity while enhancing aesthetic appeal through professional polishing processes.
Upholstery Cleaning
Gentle yet effective cleaning for all upholstery fabrics, including delicate materials like silk and velvet. Our low-moisture system prevents water damage while removing stains and allergens, maintaining fabric texture and colour vibrancy with minimal disruption to household or business environments.
Vinyl Floor Cleaning
Professional maintenance for luxury vinyl tiles and planks, including deep cleaning and protective sealing. We use specialist solutions to restore shine without damaging wear layers, addressing scuff marks and ingrained dirt while extending floor lifespan through appropriate sealing techniques.
Oriental Rug Cleaning
Comprehensive cleaning for antique and modern oriental rugs using traditional hand-cleaning methods combined with modern technology. Our process safely removes embedded particles while preserving intricate dyes and fibres, with expert attention to both pile and foundation materials.
People
Nigel Davies
Owner/Operator
With over 15 years' experience in professional cleaning, Nigel combines technical expertise with exceptional customer service. His hands-on approach ensures every job meets exacting standards while maintaining personal accountability for client satisfaction.
Questions
What areas do you cover?
We operate throughout Sussex and Surrey, including Horsham, Billingshurst, Haywards Heath, and surrounding areas.
Are your cleaning methods safe for children and pets?
Yes, we use non-toxic, eco-friendly solutions and low-moisture techniques that ensure complete safety for all household members.
Do you offer guarantees?
We provide a 100% satisfaction guarantee with re-clean or refund promise, plus 14-day spillage protection.
Are you accredited by industry bodies?
We hold accreditations from TrustMark, Which? Trusted Traders, NCCA, and Trading Standards 'Buy with Confidence' scheme.
How long does carpet cleaning take?
Most domestic jobs complete within 2-4 hours, with minimal disruption and quick drying times using our low-moisture system.
Can you remove pet stains and odours?
Yes, we specialise in complete pet stain and odour elimination using advanced enzymatic cleaning solutions.
