Business Details
19 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Norwich
Established in 2007, WWS Plumbing & Heating has grown into a trusted team of six professionals dedicated to delivering high-quality plumbing, heating, and gas services across Norfolk. Our Gas Safe registered engineers prioritise reliability, affordability, and technical excellence, supported by accreditations from leading manufacturers like Baxi and Vaillant. With 15 years of combined experience, we specialise in boiler installations, bathroom renovations, and emergency repairs, backed by a 12-month workmanship guarantee on all bathroom installations.Our commitment to ongoing training ensures compliance with industry standards, while our 24/7 emergency call-out service addresses urgent plumbing needs promptly. We serve residential and commercial clients, offering transparent pricing and genuine parts with a 1-year warranty for complete peace of mind.
Services
Boiler Installation
Bathroom Renovations
Gas Safety Certificates
Emergency Repairs
Plumbing Maintenance
Details
- Year established: 2007
Highlights and features
- We offer 15 years of combined experience in plumbing and heating solutions.
- Our Gas Safe registered engineers ensure compliance with industry safety standards.
- 12-month workmanship guarantee on all bathroom installations.
- 24/7 emergency call-out service for urgent plumbing and heating issues.
- Accredited by Baxi and Vaillant for boiler installation and servicing expertise.
Associations and certifications
- Gas Safe Register
- Baxi
- Vaillant
What people say
Exceptional standard
Very happy
Loyal customers
Thorough work ethic
Fresh mind learning
Services
Boiler Repair
Our Gas Safe engineers diagnose and repair boiler faults using genuine parts with a 1-year warranty. We handle emergency breakdowns within 24 hours, ensuring minimal disruption. Clients benefit from reliable, certified repairs for all boiler makes.
Gas Safety Certificates
We issue Gas Safety Certificates for landlords and estate agencies, ensuring compliance with UK regulations. Our engineers inspect gas appliances thoroughly, providing documentation valid for 12 months. This service guarantees safety and legal compliance for rental properties.
Bathroom Installation
We deliver full bathroom renovations from design to installation, including tiling, plumbing, and electrical work. All projects include a 12-month workmanship guarantee. Clients receive bespoke, durable bathrooms tailored to their specifications.
Plumbing Repairs
We address leaks, blocked systems, and powerflushing with genuine parts and warranties. Our 24/7 emergency service resolves urgent issues promptly. Residential and commercial clients benefit from reliable, long-term solutions.
LPG Certification
We certify LPG appliances for caravans, static homes, and leisure facilities. The process includes safety checks and compliance documentation. Clients receive certified, safe installations for domestic and recreational use.
People
Dale Wilcox
Company Director
Founded WWS Plumbing & Heating in 2007, Dale leads a team of six specialists. He prioritises quality, reliability, and affordability, ensuring the company maintains its personal service ethos while scaling operations.
James
Bathroom Specialist
With a carpentry background, James excels in bespoke bathroom fitting and plumbing. His multi-skilled expertise ensures high-quality installations and loyal customer relationships, reflecting his dedication to exceptional standards.
Carl
Senior Plumber
Carl specialises in heating installations and boiler upgrades, bringing precision and expertise to every project. His attention to detail and technical proficiency make him a cornerstone of our team.
Cullum
Install Specialist
Our first apprentice, Cullum focuses on boiler and heating upgrades. Learning under Carl, he combines technical skill with a customer-centric approach, ensuring consistent service quality.
Ollie
Apprentice
Ollie is training in plumbing and heating, covering bathrooms and boiler repairs. His fresh perspective and commitment to learning ensure future-ready expertise for our clients.
Questions
What areas do you serve?
We operate across Norfolk, including Norwich and surrounding regions, providing plumbing, heating, and gas services.
Are your engineers Gas Safe registered?
Yes, all our engineers hold Gas Safe certification for safe, compliant installations and repairs.
Do you offer emergency services?
Yes, we provide 24/7 emergency call-outs for urgent plumbing and heating issues.
What guarantees do you offer?
Bathroom installations include a 12-month workmanship guarantee, and parts carry a 1-year warranty.
How much do boiler repairs cost?
Boiler call-outs start at £90/hour, with fixed pricing available for specific repairs.
Can you install energy-efficient boilers?
Yes, we supply and install Baxi and Vaillant energy-efficient boilers to reduce energy bills.
Reviews (5)
Rebecca Leggett
Jan 05, 2022
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WWS have been incredibly reliable over the last few years. They are always very efficient and quick to respond to any issue. I have always been thoroughly impressed by their level of professionalism and all of their engineers are really knowledgeable. I would definitely recommend WWS to anyone looking for a plumber or heating engineer.
Nancy Sandiford
Dec 03, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Dale and his team are friendly, professional and always do a great job - I wouldnt go anywhere else for our annual boiler service. Highly recommended!
Service:Heating maintenance
Dale and his team are friendly, professional and always do a great job - I wouldnt go anywhere else for our annual boiler service. Highly recommended!
Service:Heating maintenance
Adrian Remmington
Nov 25, 2021
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Positive:Professionalism,Quality
A job well executed and a very satisfactory outcome
Service:Heating system installation
A job well executed and a very satisfactory outcome
Service:Heating system installation
Elinor Williams
Oct 04, 2021
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Fantastic refurb of our entire ensuite! Friendly and professional team. I was able to maintain good communication throughout with Dale, who is clearly very experienced and able to provide a good service. Cullum did an amazing job and the young apprentice was extremely helpful. Dale managed the whole job and coordinated other workers well. My partner and I are very happy with the work completed and would recommend for a bathroom change!
James Hammond
Sep 14, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness
I use WWS for all plumbing and heating work on my rental properties in Norwich and have done for several years now. Dale and team are always quick to respond as and when issues arise. Their approach is friendly but professional and their work is always of the highest quality. Highly recommended
Services:Heating system repair,Shower repair,Heating maintenance,Boiler repair
I use WWS for all plumbing and heating work on my rental properties in Norwich and have done for several years now. Dale and team are always quick to respond as and when issues arise. Their approach is friendly but professional and their work is always of the highest quality. Highly recommended
Services:Heating system repair,Shower repair,Heating maintenance,Boiler repair
