Business Details
36 Years
experience
Your Trusted Hot Tub Supplier in Loughborough
The Hot Tub Company, part of Waterside Leisure UK Ltd, has specialised in selling spas and hot tubs for 35 years, establishing itself as one of the UK's longest-running hot tub suppliers. Our ethos centres on providing high-quality products fitted with premium equipment, sourced directly from manufacturers to eliminate intermediaries and deliver exceptional value. With a showroom in Loughborough, Leicestershire, we offer nationwide delivery and installation across mainland England and Wales, supported by industry-leading warranties and unrivalled after-sales care. Our expertise spans luxury hot tubs and swim spas, featuring innovative technologies like Hydropro jets, ShoreHeat heat pumps, and ShoreClear UV water treatment systems. We pioneered hot tub heat pumps in the UK in 2008 and introduced carbon offsetting for Shoreline hot tubs in 2013.Backed by 35 years of continuous trading, we combine global manufacturing standards with competitive pricing, ensuring energy-efficient solutions tailored to diverse budgets and needs. Our team of experts provides personalised advice to help customers select the ideal hot tub or swim spa, whether for relaxation, hydrotherapy, or social enjoyment. We prioritise transparency, offering flexible finance options including 0% APR plans, and maintain a commitment to customer satisfaction through our money-back guarantee and loyalty reward scheme. As a credit broker authorised by the Financial Conduct Authority, we ensure secure and accessible financing solutions. Our dedication to innovation, quality, and customer-centric service has earned us a reputation as a trusted leader in the hot tub industry.
Services
Hot Tub Sales
Swim Spa Sales
Hot Tub Finance
Hot Tub Installation
After-Sales Support
Energy Efficiency Solutions
Hydrotherapy Jets
UV Water Treatment
Heat Pump Installation
Carbon Offsetting
Details
- Year established: 1990
Highlights and features
- We have 35 years of continuous trading in the hot tub industry.
- We offer nationwide delivery and installation across England and Wales.
- Our products feature exclusive technologies like Hydropro jets and ShoreHeat heat pumps.
- We provide industry-leading warranties and unrivalled after-sales support.
- We pioneered carbon offsetting for hot tubs in the UK.
Associations and certifications
- BISHTA
- SPATA
- Financial Conduct Authority
What people say
5 Star Reviews
Industry Leading Warranties
Unrivalled Service
World Class Manufactured Products
Energy Efficient Hot Tubs
Services
Hot Tub Sales
We supply a wide range of luxury hot tubs designed for relaxation, hydrotherapy, and social enjoyment. Our models feature advanced hydrotherapy jets, energy-efficient heating systems, and durable construction. Customers benefit from competitive pricing due to direct manufacturer partnerships and 35 years of industry expertise.
Swim Spa Sales
Our swim spas combine fitness and relaxation with powerful current systems for year-round swimming. Features include adjustable water flow, spacious seating, and advanced water treatment technology. Ideal for health-conscious customers seeking versatile aquatic exercise solutions.
Hot Tub Finance
Flexible finance options allow customers to spread costs over 12-120 months with deposits from 99. Plans include 0% APR, buy-now-pay-later, and interest-bearing agreements. Authorised by the Financial Conduct Authority, ensuring secure and accessible funding solutions.
After-Sales Support
Comprehensive after-sales service includes warranty claims, repairs, and maintenance advice. Our team provides technical support and spare parts supply, ensuring long-term product reliability and customer satisfaction backed by industry-leading warranty terms.
Energy Efficiency Solutions
Innovative energy-saving features like ShoreHeat heat pumps and ShoreSeal insulation reduce running costs by up to 50%. UV water treatment systems minimise chemical use, offering eco-friendly operation without compromising hygiene standards.
Questions
Do you offer hot tub finance options?
Yes, we provide 0% APR, buy-now-pay-later, and interest-bearing finance plans with deposits from £99 and terms up to 10 years.
What areas do you deliver to?
We offer nationwide delivery and installation across mainland England and Wales.
Are your hot tubs energy efficient?
Yes, our ShoreHeat heat pumps and ShoreSeal insulation systems reduce energy consumption by up to 50% compared to standard models.
What warranty do you provide?
We offer industry-leading warranties covering components and manufacturing defects, with terms detailed in our Shoreline Warranty Document.
Can I visit a showroom?
Yes, our Loughborough showroom is open Monday-Friday 9:30am-5:00pm, with Saturday appointments available.
Do you sell swim spas?
Yes, we supply Shoreline swim spas with adjustable current systems for fitness and relaxation, available in multiple sizes.
Reviews (4)
Craig Evans
May 31, 2021
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It has done wonders for my bad back. The sales staff were very knowledgeable and put us in a hot tub that met our needs, no pushy upselling like we experienced with other companys. The aftercare experience has been very good.
Douglas Reynolds
May 21, 2021
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Our Palma hot tub is one of the best purchases we have ever made. We use it every day. I do all the maintenance myself. It is easy to operate. We love the tub and would recommend it to anyone. The customer care we have received has been second to none.
Joshua Scott
May 15, 2021
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Great service from the first contact through to installing our hot tub. The Hot Tub Company were recommended to us, we would also recommend.
C.
Aug 08, 2020
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We chose the Amalfi hot tub and the team were very knowledgeable about the product. The installation was professional and on time. Their care and attention when fitting the hot tub was second to none. Would highly recommend this company.
